My Legacy Plumbing

Von M.

Brandon and Kévin were great; very friendly, professional and efficient in the emergency job they completed for me. The woman answering the phone was also friendly and kept me up-to-date as to when their crew would arrive. I definitely will be calling these guys for future work, which I know I will have for this 60 year old home.

Lito S.

I went through the Home Advisor app and promptly received a call from this company. I scheduled and appointment and their guys showed up promptly. The guy saw what needed to be installed and I was given a quote of $1,500 for the job. Since I've gotten 2 other quotes for between $300-500, I told the guy thanks but no thanks. I then scheduled the job with the other plumber and paid a fair and reasonable price of $475 to install a faucet, garbage dispisal, and reverse osmosis water filtration system. The job took less than two hours! Do NOT go through Home Advisor app! The $1,500 quote from My Legacy plumbing was just outrageous.

Garrison S.

I can't think of a worse company!!! Now, I don't trust Home Advisor's ability to filter out garbage businesses. I needed a quote and a video to replace the main sewer line. At the first appointment, they showed up with NO EQUIPMENT (camera needed) and needed to reschedule. On the second visit, they put a camera in the sewer line and said they would write up a quote. At the end of the second appointment, I reminded them I needed a copy of the video, but they told me they didn't bring the right camera. They still charged me $400 and never gave me a quote or copy of a video.

I kept calling for 6 months and was given the runaround. Every time I called, the plumber was either out on a job or he would call me back. They gave me every excuse in the book as to why it was taking so long. On one call, their system went down. Towards the end, Brandon (the plumber) assured me he was working on it and would get back to me as soon as possible. This was almost 6 months after they were at my house. I was told they switched to a new software which lost half of their clients!! I don't understand how it can take so long to write up a quote.

They have shown zero effort to complete the service that they started. I was never rude to their staff this entire time, only courteous and patient. They are either incompetent or have zero business skills. If you like getting strung along and paying for service that wasn't completed, this plumbing company is for you. It would be nice if they would just do what I paid them for, it is very disappointing. I want a refund but I'm not holding my breath. I Feel like they scammed me.

Sophie G.

Brandon was excellent. Within 10 minutes fixed the problem ive had for a year. Got to my house within 30 min of my first phone call. I highly reccomend this place

Cathy H.

We woke up to a leak and could not identify where it was coming from. The guys from My Legacy came out immediately, and quickly identified the cause of the leak.
They were prompt, and professional, and we will definitely call them for any future plumbing needs!

Mark M.

Had a plumbing emergency causing a mess at the house. Called a number of plumbers and they were not able to offer same day spot. Searched Angie's list and My Legacy plumbing called us back within 10 minutes. We're able to come out in 3 hours! They arrived 20 mins before the appointed time! Derick was efficient and professional and completed the job in record time. Now have them on my call list if I ever need a plumber again. Great service.

Cynthia C.

I am so disappointed with the service I received! The owner told me the type of faucet to purchase to replace the one we had, which was leaking and poorly installed. When they came out -- late -- they said they could not do it without charging me another few hundred dollars because the garbage disposal was not professionally installed. I agreed and they installed the faucet and repaired the garbage disposal installation, but the dishwasher air vent (which was part of the over $300 quote) was not installed. When I notified them that the job was not completed, I had to wait for another few days for them to return. They also did not replace the old soap dispenser with the new one, so the design did not match. When they returned to finish the job, they only installed the air vent. When I called to ask why wasn't the soap dispenser installed, the office manager then said she was just the office person and doesn't know what was communicated. When I asked to speak with someone who cares about the company, I was told the owner was on a job and did not have access to a phone. It cost me $250 for the Faucett and $550 for the incomplete installation AND if I purchased the wrong faucet, why couldn't the plumber have told me that in order to install both the air vent and the soap dispenser, I purchased the wrong one? No communication and an overpriced, incomplete job!!!

Liliana Z.

Legacy Plumbing was by far the most amazing company I've ever worked with, I am a first time home buyer so when my water main broke last week I called them in tears not knowing what to do. Mind you I called them at 4:55 pm and they were getting ready to close at 5pm, however they told me to send pictures of my front lawn to them and also told me they would be out to my house in an hour to look at the damage. They arrived at my house in 30 minutes and literally explained to me my options, how much everything would be and put me at ease. They we awesome and I would recommend them to everyone I know. They got the job done in a day and did there best to make my front lawn look get when they were done! Legacy Plumbing we appreciate everything you did for us!

Vincent W.

Brandon and his team did a good job repairing the water main leak I had from the meter to my house. The houses in the Browns Valley area apparently had PVC place from the street to the house and since it is buried deep, it is almost impossible to trace where the leak my have come from. I got quotes from a couple of other plumbers and My Legacy's price was lower than one and in line with the others.
Brandon was up front about the pricing quoting me 2 numbers saying if they could do it trenchless it would cost A, but if for some reason that didn't work and they needed to dig out the whole yard to replace the line the cost would be B. I liked that they were upfront about the potential costs and were able to work on the job. I also had them repair a leak in the kitchen sink area by replacing all faucets and the garbage disposal. They did a good job there as well.

Overall they had good pricing and good service. I would recommend My Legacy if you have any plumbing needs.

Elyse L.

They came out and snaked our main line within 15 minutes. They explained why the problem was happening and how we could fix it long term. Very impressed. Thank you!