My Legacy Plumbing

Elyse L.

They came out and snaked our main line within 15 minutes. They explained why the problem was happening and how we could fix it long term. Very impressed. Thank you!

Jenny V.

I was referred to this company through Home Advisor. I immediately received a phone call asking about what was going on so that we could set up our appointment. The gentleman who I spoke to though was completely condescending on the phone. I explained that I had flushed out my water heater (on the advice of a Home Inspector) and that when I went to turn on my water heater, it didn't turn on. I have relit my own pilot before, but this water heater was newer than I had experience with and had a sealed panel that I couldn't figure out how to open. Without looking at my water heater, he starts lecturing me about how I should never flush a water heater that's more than 4 years old and the inspector who told me to do so, didn't know what he was talking about. Furthermore, he told me that I basically broke my water heater and a new control panel was going to be $600, so I might as well just buy a new water heater. So I asked him if he thought it could possibly be the THERMO COUPLE. In which he responded in an irritated tone, MANAPLAINING to my feeble female mind that newer water heaters don't use THERMO COUPLES. Even though I was looking RIGHT AT A THERMO COUPLE. I told him I was looking at one, and he continued to MANSPLAIN to me that he had been ""doing this for 23 years"" and he wasn't trying to pull one over on me.

So I told him ""no thank you"" and that I would find another opinion. Which he continued to berate me about how any plumber who knows what he's doing would tell me the same thing and that I needed to get a new water heater because my 7 year old water heater was now junk.

20 YouTube videos later, I found one that showed me how to open up the water heater. I pulled out the THERMO COUPLE, went to Home Depot, bought a new one for $13, replaced it, and what do you know, my water heater turned on.

Please don't assume that all women have no idea what they are talking about. Especially when you haven't laid eyes on the problem in the first place.

Matt M.

Brent and his team are committed to helping you get out of any bind. I was managing my own very major remodel and was dealing with competing timelines from a variety of tradesmen. I found out last minute that I needed a plumber due to a leak that was detected and that this leak was holding up all work. I called around and got wait times of 2-4 business days. I finally reached My Legacy and they were able to have someone out first thing the following morning.

The remodel lead to further plumbing needs and in one instance, My Legacy had to reschedule an appointment for a Friday afternoon to the following morning. Ground for a complain, right? Not so much; they had to reschedule because they were caught in a job that took longer than normal making sure that an elderly woman was able to have water. In fact, the job kept that plumber out until 1:00 am but he was nothing but professional and courteous when he was at my home the next morning.

I highly recommend My Legacy and will be going to them in the future even though they may not be my immediate local service.

Clark R.

I had used them around a year ago to replace a couple of faucets, which went great. When my water heater conked out, I called. Got an appointment set up right away and a quote. They were on time, neat and careful, and did an all around great job. You should be happy with Branden and his crew if you need a plumbing issue handled!

Lex r.

Bought a flipped house. Lovely, until the walls had to be opened up.
Legacy fixed the crazy plumbing that was done(not to code) and installed the missing overflow (which caused water to dump into my ceiling).
Easy to work with and got the job done in time stated.
Need a better system for delivering receipts and estimates, however. Overall, satisfied!

Laura H.

Thank you so much for the a job well done! If you want a honest, great plumber call legacy!

Steve T.

Brandon and his team did a great job in replacing my mom's bathtub with a nice walk-in shower. He was super honest and right on time and budget. Great service!

Joan S.

My legacy plumbing is superb. Most importantly honest, fair, Prices, quality work. What I appreciate most it they will discuss with you your options and can save you money where another company may do the work and not tell you all the options. Honesty, quality and fair prices, isn't that the most important thing? Also very nice guys, Brandon is the owner and he supervises others who work for him. Brandon is very knowledgeable of what is needed in homes. He saw several areas that were actually unsafe or that could have caused problems down the road and he made sure it was taken care of. Very good teamwork and they were concerned about their customers. Brandon said, he treats every job as if he were working on his grandmother's house. Good character!!!

Shasta A.

My legacy plumbing has stupendous customer service, they were always on time, got the remodel done in an excellent time and even went as far as cleaning up after themselves after they were done, this is a company I would definitely recommend if you are looking for absolutely flawless work.

Hannah S.

These guys were amazing! They scheduled us ASAP and came in to demo our bathroom and install our new tub and run a water line to our fridge. They were very professional, helpful and open to all of our questions. Their pricing was very reasonable and they worked fast and efficiently. They even pointed out things where the previous owners of our home cut corners and fixed them the right way for us at no additional charge! I will DEFINITELY be recommending them to anyone looking for honest and reliable workers!