My Dad's Plumbing

Janet M.

A work colleague referred to to them after a couple successful interactions. A few months ago, they installed a garbage disposal. They got the work done efficiently, cleaned up after they finished and charged a fair price. This week, I discovered what appeared to be a leak in my ceiling coming from an upstairs bathroom - there was a 1"" diameter bubble in the drywall/paint, but no stain and no obvious drips. They responded to my weekend request and quickly scheduled plumbers to come out to inspect. The ran the water a long time went back down, felt the area which was ""as dry as a saltine"". Not finding moisture or dripping, they thought maybe it was an old patch that wasn't done well and left without charging me. About 15 minutes later, I went downstairs and the whole section where the bubble was, had dropped and a small drip became apparent. I quickly called and the plumbers were back at my house in a short time. They opened up the ceiling and found that there was a tiny crack that was causing the leak. Unfortunately, there was also corrosion and it was in a location that requires pretty significant work, which will be happening in a couple days. They said they will minimize the amount of drywall they have to remove to gain access. I have complete faith this repair will go smoothly and efficiently based on my experiences up til now. I was even lucky enough to find out that one of the plumbers who came out was in fact ""the Dad"" of My Dad's Plumbing! :-)

Sam C.

Our toilet was beginning to crack. They responded quickly and effectively. While installing the new toilet, they noticed an issue with the way the toilet was installed by the previous homeowner that could cause serious damage to the house. They professionally and courteously informed us of the issue and fixed it quickly and efficiently at a reasonable rate.

Very satisfied with their service and work.

Barbra E.

I highly recommend this business for anyone with plumbing issues/needs. Everyone I spoke with at My Dad's Plumbing treated me with respect and was extremely professional and courteous. I don't understand plumbing at all and they were able to explain everything to me in a way that I could grasp. They were upfront and honest about pricing and the timeline for the repairs. He left my bathroom as clean as when he started his work and took the time to make sure everything was working before he left. He even told me they would come back out if I had any issues. I would definitely use them again and I highly recommend that you do too.

Orlando Z.

Very nice people I bought 2 toilet through Lowels one was cracked the installer made an extra trip on Sunday to install it at no extra charge. This is what I call good customer service.

david s.

They are either incompetent , don't care or both. I bought a dishwasher from Lowes with installation. My Dad's was assigned to install it. They called and set up an appointment. They sent me an email with the right phone number, email and physical address but wrong name and service. I called and they changed it, gave me a two hour window. They arrived two hours AFTER that window with no apology or phone call and still had the wrong order. I explained, they installed the dishwasher. Next day the screw holding the washer in fell out. I called, they came out and just re-screwed it in, I asked if that would hold and they assured me it would. 29 days later, screw fell out again, I called, left a message and emailed too leaving my name and phone number. That was five days ago and still no call nor email. Horrible customer service. Their web site states they guarantee their work for a year and it's a ""family business"". I would like to support family local businesses but they will never get my business again nor anyone I know.


UPDATE: This is telling. FIVE MINUTES after posting I get this message , yet you didn't have five minutes to respond to me after five days? No, I was not informed your office was inundated with covid, and to shame me publicly ? Wow. Good luck.

Clio B.

Can't speak highly of them enough! We've worked with them twice now - the first time they were contracted through Lowe's to install our new dishwasher. When it came to scheduling they were thorough, prompt, and easy to contact. Sergio was able to arrive early, and was fantastic! Great service and the experience was so good we had them come back to replace our old garbage dispoal we had been putting. Both times Sergio was extremely professional and a pleasure to work with. Would highly recommend!

Chrysta P.

Look no further! You have found your plumbing company. I can't say enough about My Dad's Plumbing. The customer service is top notch and the plumbers and professional, skilled, and knowledgeable. FIVE STARS!!!

Geraldine R.

I purchased our sidhwasher at Lowe's This was the company that Lowes hired to do the installation. Their man came, was polite and installed it without any problems.

Arnecia B.

They arrived early and was finished in no time. They didn't have the parts needed so they had to make the purchase. Very efficient and during COVID-19 had on mask wore the shoe booties I gave them. Kept mask on while working. I would use them again.
As a meter of fact, I need a quote for my repipe so please contact me.

Juan G.

Horrible experience. First, they come 30 minutes late to the appointment which they set to be between 8am and 9am. They came a little after 9:30 am.
They were friendly and fast to inspect and diagnose the problem with our water heater.
After they turned the valve to flush some of the water, and after feeling the water they said the water was cold when it should be warm so the water heater needed a replacement.
The water heater was not leaking water. After they flushed some water, the water kept leaking. They left, we called them and they said ""THE WATER LEAKING IS NOT OUR PROBLEM ""
Then then called us back and left a voicemail saying that they only did a visual inspection, that they never touched the water heater. If that's all they did then how can he say that the water was cold to the touch?? and I guess I was hallucinating the whole thing since I was there when they flushed the water.
They lied to me, and to the guys that we have our policy with since they are just contractors.
After $85 dollars, I just got scammed. And now I have to deal with a water leakage.
Thank you so much for lying to us and not being responsible for what you guys did.
Trying not to used profanity here, because I have a few names in mind for them...
Too bad there is no 0 stars here!!

Update after they responded to my first review

It's ok man!! We don't want your services anyways!!!
The way I see it, you were the rude one after leaving us with a water leakage, then telling us over the phone that ""IT WASNT YOUR PROBLEM"" when you are the one who did it.

Only after we complained to the home owners insurance, that's when you called and left a voicemail saying that you never touched anything, come man. Who u lying to?? We all know you did more than just a ""VISUAL"" inspection. STOP LYING!!

You deserved this horrible review, actually you deserve less, but I had to leave this wonderful review for you and everyone else to see!!!

And btw!! Money was not the issue, we appreciate more a good quality of work and an honest worker, not a pair of dishonest men!!!