MVS Plumbing

kim b.

The water in my bathtub was coming out of the tap with black, rubbery, tarry flecks of debris caused by chloramines (ammonia and chlorine added to our water supply, great, huh?). I had at least 8 plumbers try to diagnose and fix the issue. Finally I heard about Mike from Ryan at Decorative Plumbing. He said that Mike has seen this before and knew how to fix it.

He did in fact solve this issue, and I'm loving the clear (albeit chloramine tainted) water that now comes from the tap. He is professional, polite, knowledgable, and I highly recommend his services. I will have him back in the future for all my plumbing needs.

Vahe K.

Mike of MVS Plumbing is in his own class of excellence - you are lucky to have stumbled on to this page and he deserves this lengthy review.

In the medical field, the mark of excellence is when one is called the doctors, doctor. Mike is the plumbers, plumber. I should more accurately state - he is the plumber used personally by someone who is directly responsible for the most elaborate and elite plumbing installations in Silicon Valley - someone who can pick from the best.

The story begins during a visit by a plumber, found on Yelp - a plumber highly rated. The immediate job was to tighten a loose kitchen faucet, which he does, but during the visit, I ask him to look at a leak, found recently, at another faucet. He checks and tells me the faucet is cracked and needs to be replaced.

After repeated attempts to get my plumber and the supply store staff to chat to discuss the crack - the owner of the company comes over to take a look to confirm the problem and authorize a warranty repair. During his visit (amazing in it's own right,) we discuss a plumbing problem he had and how his plumber solved it. He then went on to discuss the delicate nature and complexity of installing high-end fixtures and suddenly it became clear: If this plumbing company owner, a person who over his 25 years of selling to the most unforgiving silicon valley clients, over thousands of jobs is raving about one person then what better review could there be for the expertise and reputation of a person. So I blurted: ""I want Mike to come over and fix this.""

I connect with Mike a few days later, the coordination is hassle free, he greets me at the door puts on the shoe guards and immediately gets to work. He checks the faucet, looks at the water and diagnosis the issue - something he is familiar with because he understands the nuances of the water we use in the area - namely the issues related to water treated by Chloramines (the following is representative of stuff found relating to Chloramines)

""The change to chloramines may cause some rubber or synthetic rubber materials in household plumbing fixtures to degrade faster. As rubber plumbing parts wear out, consumers should replace rubber plumbing components with chloramine resistant materials such as: high quality rubber - (synthetic polymer) parts, flexible copper tubing, tubing made of corrugated stainless flex, or newer neoprene braided stainless steel.""

Mike quickly resolved a job I thought would require a new faucet with an expensive service component (removal of the pedestal from the wall) with a new piece of flexible hose in a little over ten minutes. The $700 dollar job turned into the $90 dollar job - I did mention that he took slightly over ten minutes, which according to his quote meant a full hour charge to which he said: ""I should be able to do that job in less then 10 minutes, no worries.""

As he is leaving, I mention the other work done in the house by the last plumber - the securing of the loose kitchen faucet. He looks at me, says: ""let me take a look,"" he goes under the sink, sees the problem, and describes a common contractor 'hack.'

Apparently, my kitchen faucet was installed into a wooden plank, placed there by the contractor to simplify the installation. The issue here is that over time, the bolt on the faucet digs into the wood and then: loose faucet. Mike gives the story of how he see's this all the time and that he has the custom saw to resolve the issue without affecting the granite. He then goes into a whole new mode and says: ""let me take a quick look around"" no doubt sensing the likelihood of more short cuts. He starts with the kitchen faucet.

He turn's the knob and immediately says: ""you need a new diverter and cartridge, and this is something you can get on warranty."" I ask him if he is sure and in the process of explaining I learn that the manufacturer of this fixture actually turns to him for input on design issues (remember: plumbers, plumber!)

He then asks to see my water heater to check for issues and then the rest of the fixtures, and ends his first visit ($90) by outlining his action items (to work with the plumbing supply house to get me a warranty replacement for the cartridge and diverter.)

So all of this happens, a package arrives, we coordinate, he arrives, the faucet is repaired, it is secured in a way that I've never had it, and everything is perfect. That visit took less then one hour and all that remained was this review - because if there was a reason for Yelp, it is to write this review.

Zero hassle, totally professional, sorry it took so long the get to that but there is a point to this narrative if you've read this far - someone who really knows what they are doing can find issues before they become a problem. And when they work on a problem, they can solve it in ways that insures that it doesn't resurface shortly after the fix (like the time bomb relating to the wooden plank.) In short: Use Mike!

Jocelyn B.

Mike was recommended to us by a close friend, and was everything our friend said he was: efficient, thorough, friendly and professional. I'm so glad we have Mike on our side for plumbing issues now and in the future.

Eleonora B.

This is great contractor. I left a message, MIke promptly returned my call. We scheduled an appointment. He showed up in exact time - very punctual. He had everything he needs with him. He covered the floor. Answered all my questions. He is very knowledgeable, does great quality work, excellent communications skills. It was a pleasure to have him in my house. I can only praise him. Great plumber. I will certainly call him again for my plumbing needs.

Sally S.

I was referred to Mike after another plumber could not commit to the job. Mike was a fantastic find. I am so pleased by his work and professionalism. He explained everything to us and discussed exactly what he needed to do. He also discovered a leak from one of our bathroom's and made sure this was taken care of as well. I highly recommend Mike and I found him to be fair and honest.

Karen Z.

I got Mike's name and recommendation from several people at my work, and they all spoke very highly of him. Mike came over a few days after I called and was on time. He was cheerful and pleasant while we discussed what I needed done (faucet replacement). He worked very efficiently and quickly without rushing. The new faucet is terrific! He even took the old stuff to dispose of for me. He cleaned up after himself and was on his way pretty quickly. Reasonable price to pay and I felt like I'd gotten my money's worth of his expertise.

whitney w.

we had a major situation at our condo and Mike came to my rescue. he was very responsive to my call, and came over within the hour. he even helped me describe the issue to the property manager on the phone. I would highly recommend Mike for other jobs, we were very lucky to have his help. thanks Mike!

Brenda L.

We discovered that we had water under our house recently and determined that it was coming from a leaky pipe under our kitchen. I called Mike on a recommendation and he came out the same day and gave us what we felt was a reasonable quote. He came back the next day and fixed the leak and replaced the affected pipes. He and his coworker were timely, efficient, and friendly. He even gave me some tips to keep the lines clear. He also advised us of something we should take care of in the near future to avoid another problem. I would definitely call him again.

lisa f.

We have an older house with odd plumbing. A neighbor recommended Mike of MVS Plumbing. He's helped us several times with some plumbing issues at our house. He was quick to respond, knowledgeable, reasonably priced - and even showed up on a rainy Saturday to offer advice (for which he didn't even request payment!)

mark b.

after being burned by my last plumbing job ... i did some research ,and asked a lot of my customers and friends were to find a plumber who won't burn me , do everything legal , show up, not smell like booze ,, and mikes name was brought up many time ,, had him finish all my leftover stuff from the previous plumber and do a lot more .. he has done work for all my neibors apon my request and well 5 stars to me is just like a+