MVP Rooter

Dan M.

Super fast professional service -our water heater was leaking everywhere and MVP rooter was there immediately to fix the problem- highly recommend

Amy R.

I had Mega Rooter unclog my drain in San Marcos California. They showed up on time cleared the drain, they were clean and I was very happy. They had a coupon on their website for a drain cleaning offer and worked around my schedule since I am a single Mom

Richard M.

I had MVP rooter come out twice and they were about 3 hours working hard. They install snakes and the camera to see if they could find the problem. They located a blockage where we had a renovation done but you know what? They explained everything and the first guy gave me an estimate and couldn't clear the problem. The next day Mike came out and tried again and I have to say he's one nice guy. They weren't pushy and didn't try to over sell anything which was refreshing and the best part he didn't charge me a dime. Mike did give me an estimate if we decide to use him for the final job I know there are companies that are outrageous with there pricing because I've had them out. But Mike was a professional and if we need MVP I will definitely give them a call.

Chris T.

My whole house water filter system began leaking badly when I changed the filter. The o-ring was stretched out, so I ordered more. I was without water for two days when the o-rings finally arrived yesterday. After replacing the o-ring, the leaking continued. I was desperate to find help that day and started calling various plumbers on Yelp. None of them could come out and possibly fix the problem the same day, EXCEPT MVP Rooter. Big Mike and Alex showed up an hour later (my angels of mercy!). The leak could not be fixed, so they drove to Lowe's, picked up a new whole house water filter, came back and installed it the same day...and I had running water again!! Can't comment on the price because I have nothing to compare it to since no one else was available to fix it the same day. The guys were great, and I'm very grateful!

Brad L.

I've used MVP rooter for multiple jobs. They always fix things in a timely manner. The people are also very professional and friendly.

jon w.

Just worked with MVP rooter due to an emergency plumbing issue. The original company I contacted missed their appointment and refered MVP rooter last minute. Within an hour they were at my house and had identified the problem. Our 97 year old house's clay sewage pipe had multiple point where roots were almost fully blocking the pipe. Next day they had a truck out and fully cleaned and relined 50' of pipe after putting in roughly 12 hours from start to finish. They came in under what I was expecting with the quote and delivered exactly what they promised. Couldn't be happier with the service and the finished result.

Neil A.

Had a tollet back up, which another company replaced. They did a camera inspection of our line to the street ( showed it to me as they did it, but not very clear, and quoted what seemed a high number to fix the problems. Called Mike and Alex , who arrived same day, did a very clear diagnosis of the problem, and showed us some things the first company missed. They fixed the problems with two days of work, taking great care to minimize damage to planting and to not disrupt our concrete driveway. They fixed several other minor things they noted with no additional charge,and cleaned up immaculately each day. All their staff were personable and friendly. Oh, and they were 20% under the cost the first company quoted. Could not be happier. Highly recommended.

Ryan A.

My GF and I woke up and realized our tub and toilet were backed up, I called MVP footer and Mikey showed up within two hours of my first call, he was polite, professional, fixed the issue within an hour and cleaned up before he left, couldn't ask for better customer service. Thank you!

Michael R.

Great job! Fast response and even on a holiday! Unclogged my drain within 2 hours of my call on Memorial Day. And a very polite serviceman as well. Excellent service!

Kat K.

The house's main water pipe (middle pipe shown in the pictures) burst. MVP Rooter was one of the plumber companies who not only responded to Yelp's ""Request a Quote"" service, but also was able to come to the site location and assessed the issue on the same day (May 1st). Eddie B. was the technician assigned to the case. He replaced the old steel water pipe with a copper one for $475 (on May 1st), and he was also hired to replace the kitchen faucet for $285 (done on May 2nd). I really appreciated Eddie's hard work and honesty. He was honest with me about his experience. He mentioned he has 3 years of experience as a plumber and is continuing to always grow in his profession.
Eddie kindly notified me that I needed a pressure regulator to be replaced because the high pressure of the water system combined with old age of the pipe was what caused my main water pipe to burst in the first place. However, I couldn't afford MVP Rooter's $425 fee for the pressure regulator replacement after already spending a total of $760 for the first two cases (pipe replacement and kitchen faucet replacement). I searched for another second party to not only consult about pressure regulator replacement but also to find a more affordable option. It wasn't until today, May 7th, this second party came over and noticed/inspected Eddie's work. I didn't know what a check valve is until the second party saw that there was no check valve on the new pipe installed. I still kept the old pipe parts, and the second party was the one who showed me what a check valve is as shown in the attached pictures. I was told that it was against city code to not have a check valve, which prevents backward flow of the water entering back into the city's water line. This is where I am grateful for MVP Rooter's warranty service. Eddie returned and he apologized, which I appreciated. 
           Unfortunately, due to misunderstandings I was not aware of between Eddie and the second party (who was still on site), I felt very confused and stressed. I had to step in and try to de-escalate the situation between the two men. Eddie asked me to sign an avoidance agreement, but then changed his mind by leaving the site and leaving the check valve replacement with a pipe that's still disconnected. It was disconnected because the new pipe had to be cut/sawed in order to put the new check valve in. It wasn't until after Eddie left, that the second party brought to my attention that Eddie was going to crimp the pipe, but the second party wished that Eddie would weld the pipe because not only would it be a more long-term solution, but it would be exactly as close as possible to the original setting/conditions of the pipes. Second party explained to me that crimping the pipe would, yes, be faster-and cheaper but it is not the long-term solution; welding would be the preferred alternative. Because Eddie left, I had to resort to another plumber to help finish the connection by welding, and perform a pressure regulator replacement.
Throughout this experience, I learned that the standard pressure range for the whole house's water system is supposed to be between 60-75 psi. Eddie was the one who showed me on May 1st/2nd that the pressure was at 90-95 psi by using his pressure gauge meter on the front yard hose faucet, and this was how he came to suggesting a new pressure regulator. It wasn't until a new plumber came and saw that the front yard hose faucet is actually connected to the city's line and comes BEFORE the pressure regulator as shown in the picture below. I was told by the new plumber that this means that Eddie was actually reading the city's water pressure, not the house's water pressure. So new plumber used his meter pressure gauge on the backyard's hose faucet, ensured that it was at 60 psi. And new plumber said, ""I wish I had noticed that before I placed that new pressure regulator because maybe you didn't need a new pressure regulator in the first place."" But the labor was done, and I had a new pressure regulator.   
I'm sad to say that the disagreement between the two men escalated enough for Eddie to leave the site and not finish the work, but I'm grateful that it didn't escalate any further. I had to witness heated words be exchanged among the two parties, and it made me really uncomfortable and worried for everyone's safety. I only hope going forward, this business will continue to grow when it comes to professionalism and communications skills. Eddie, if you're reading this, I'm sorry that today's job ended on a bad note. I can understand what it means to have to always learn on the job, and that not all cases/assignments will be the same. I hope reading this will help you grow professionally and personally. I can't say that I had a bad experience throughout this whole ordeal, but I didn't have a good one either. Hence, the reason why I put 3 stars out of 5.