Mvp Plumbing

Darrell O.

MVP plumbing in Montgomery is a total rip off. I had a broken cartridge in my Moen faucet and it wouldn't turn off completely. I spoke to the owner and explained my problem and he asked me to send pics of the faucet type so he could send someone out to fix it.

Owner sent a plumber to my home who did not have the part or the tool to fix the problem. What was the purpose of me sending pics of the faucet? My wife attempted to find the part at a local hardware store 5 min from our home for the plumber but was unable to do so.

The plumber was at our home 20 min max, never fixed the problem and charged us $560 for an ""emergency trip"". I expected to pay for a trip charge, but to show up without the proper tool or part after requesting I send pics, is a clear indication this was a money grab!

I called and spoke to the owner after receiving the invoice and his response to me was ""his plumber was there more than 20 min and he already paid him so nothing he could do on the price"".

I paid the invoice but will never call them agin. I intend to tell everyone I know to avoid these guys like the plague, I would give a negative star if possible!

Lastly, I purchased the cartridge and part the next day for under $20 dollars and fixed it myself in 10 minutes (watched a you tube video), btw I'm not handy at all.

Run from these guys...rip off!