MVP Air Conditioning, Heating, Plumbing & Electric

Chris B.

Called in to make an appt to get my main drain unblocked. I was told someone will call me back to schedule the appt. Next day still no call. Called in again was told sorry, some one should call you back shortly. Waited a few hours and still no call. I called back again and was told they couldn't get me in until Friday. Instead of wasting a customers time let them know you can't get them in for several days a heads up so, they can call another company that can get you scheduled. Waited 24hrs!

Barry K.

We are in a large vacation rental home in Overland Park, and the air conditioning was not functioning this weekend. Andre, the HVAC technician showed up on a Sunday afternoon and worked until the issues were resolved. He was personable and proffesional, and the house cooled off as he said it would. Thanks Andre!

Matt H.

Great deal on the coverage package. Super friendly techs that arrive within the window. Definitely recommend.

Keri P.

Do not use MVP! We had a whole house contract with them to service our entire house. We set up an appointment to have them come service our AC units. We have two. They recommended preventative work on both of them ($620) and a complete Freon flush and refill on one ($1400). I had someone else come out and take a look at the one that needed Freon. It had not even been cleaned at all. It was filthy. And I had 3 pounds of R22 freon put in by another company and it's working perfectly. When I called to discuss this with MVP they said that we were only under contract for one AC. Not sure why that's the case. We had asked to have the whole house covered and were under the impression it was. Apparently, they arbitrarily picked one AC to work on and clean. Didn't do anything to the other one. Not only did he not do anything, he didn't mention to me that he wasn't servicing it. Did not mention how dirty it was and that it needed to be serviced. I have a problem when they tell me they're both not under contract and yet he was checking the Freon levels and making recommendations for the other unit. If in fact we were truly not under contract for both units, I did not give him permission to touch that unit. This company was not upfront with me and I refuse to work with someone that I believe is not on the up and up. In addition, they are very expensive. FYI, we had been paying the monthly coverage for about a year.

Booker L.

The service provided was not only bad but deceptive! I paid for the ac tuneup special. Tech came to my home, looked at my system and informed me that my system likely had a leak in the a-coil. He stated the refrigerant level was low (around 1) and he was certain the leak wasn't outside. He then suggested that I sign up for their annual maintenance plan and explained all its benefits, which would also help pay for some of the expenses associated with the repairs to the acoil. I advised him that I just had the unit installed 2 years ago and I would contact the installer. I asked the tech to provide me the readings along with the receipt. I received the receipt, but no additional information.

The next day I called the company that installed the unit and he tested the system. He had me come outside to look at his testing device. He told me the levels were exactly where they should be. Additionally, he showed me that one of the valve stems was missing a cap. On inspection of my hvac unit in the basement, the air filter was not placed back into the unit.

Amira S.

My toilet now continuously runs. I have had to try getting them to come out 2x to fix. One time they didn't even call, the second time they called 3 minutes before the appointment window was done. I feel like they took my money for a half assed repair and ran. Single mom here, Not cool that I paid over $340 for their services and I am worse off than before I had them come out. Beware and realize that they are not as good as I thought.

Debbie H.

My neighbor had their water meter and a busted line that ran through my yard. After several weeks the work finally started and they got the neighbors meter moved week of May 27.
Meanwhile I had a huge hole in my yard where the meter once was. A month later they finally came out the week of June 27th to start the process of plugging the water main and filling the hole in.
On 6-30-22 MVP left the neighbors driveway blocked with a metal plate and cones so he was unable to use his driveway had to leave through his yard for almost 3 weeks. During this time Rhonda was very nice and helpful, Justin quit returning my texts and calls and Gina was very RUDE every time I talked to her.
MVP finally finished their part 7-8-22. This took so long that where they installed the meter there was grass already growing and meanwhile the rest of the neighbors were left with a mess to deal with.

Susan D.

If you are in search of a reputable AC/heating/electric & PLUMBING company...call MVP. Do not hesitate. They are so easy to schedule & extremely helpful. I Just wanted to sincerely express my appreciation for the professionalism I received from the MVP drain specialist Zach Rowan.

He was very knowledgeable & immediately gave me a sense of ease that my greasy, nasty utility sink blockage was soon to be corrected.
My home is very, very old & you have to have a reliable ""go-to"" company that will be there regardless of what surprise an old house will throw at you.

MVP is that company for me. And they couldn't come any nicer than Zach. Thank you, thank you

Mark C.

ANYONE who is looking for a plumbing company to unclog a drain. CALL MVP FIRST. Their pricing is no joke & is VERY REASONABLE & SERVICE IS GREAT!

OUR MAIN DRAIN kept flooding over, which was a first. So, after talking with Allison, she set up Tyler B. to come out. (I figured I'd be paying $100 to $200 since that was the range of prices I got. BUT I WAS 100% WRONG!
I asked her to have Tyler B. call me so I could make sure I'd be there. Tyler called me up and just got done on another job and said he could be there in about 20 minutes or come later. I told him I'm home & he got there on time, as promised. He was good & knows his stuff!

He got his small electric router out of his work van, and it got hung up a couple of times. He then ran the big auger, and it went out 100 feet and at about 75 feet, it sounded like a chipper chewing up the wood. He explained it was most likely roots and sure enough, it was! In fact, when it reversed it was disposable wipes and roots just as Tyler said. But, he did not have a camera so, I set up a time for them to come back, to use their camera.
I asked, ""How much more?"" Tyler's said ZERO. It's included in their initial price, and it was LESS THAN ANY PRICE OF ANY PLUMBERS I TALKED TO!
I CALLED 8 COMPANIES, BEFORE CALLING MVP. Prices ran from $99 up to $285 & 4 companies said it could be higher depending on what they found.
IF YOU NEED A PLUMBER --- CALL MVP & TELL ALLISON YOU WANT TYLER.
HE'S TOP-NOTCH, HONEST, AND YOU WILL SAVE A LOT OF MONEY!

Thanks, Tyler, for doing a great job!

Debbie B.

Call them out for a main drain clean. Called and said he was on the way to one of our rental houses. So we went over there and he was 45 minutes late. Then he went to clean the drain and he had a small on it to just poke a hole through the roots. And then he said if we wanted it opened up it was another $250 for the bigger tip! What a rip off! Do not use these people!