Mustang Plumbing

Larisa A.

These folks worked hard to resolve a misunderstanding! I appreciate that! Thank you!!

Rob P.

Do not use this scam of a company! I have a Rheem water heater with a 6 year manufacture warranty and they will only honor 2 years???? Be wary of this company as they obviously do not understand the concept of a warranty.

Megan G.

We recently finished building a house and experienced delays at the very end. Come to find out, plumbers were no-showing for over two weeks to finish the job. When they finally did show up, the wrong bathtub was being installed because the plumbing had been setup incorrectly at the front end of the build. The icing on the cake was the pool of urine that I found in my closet that afternoon when we went back to do our walk through with the builder. These were the only two contractors on that side of the house that day, and the only incident of its kind that ever happened, yet they still denied it was them. Additional issues we had were:
- a leaking mop sink in the garage
- hot/cold install under our kitchen sink being swapped
- cold water being connected to our dishwasher
- rust stains from a shower install ruining grout

Needless to say, go with another plumbing company if you get the choice!

Regina H.

Brand new $700K house. The garbage disposal sounds like there is something in it. 3-months later, Mustang Plumbing was supposed to come replace the disposal. My window was from noon-5:00 pm. I waited all day. At 4:30, I found a hangtag on the door from "Joe" saying....sorry I missed you. Call for another appointment. Well, I called them but didn't make another appointment, I demanded they send someone out NOW! At 4:45, they called and said someone was on their way and was 30 minutes out. Well.....he finally showed up at 5:45. Want to know what was in the disposal? The knock-out plug was never removed from inside the disposal on installation. So, every time I turned it on, it was flying around in there and sounded terrible. It took 30 seconds for the repair. Besides the fact that a 5-hour window is ridiculous, the fact that moron was here and was at the door but never rang the bell to attempt the repair is unforgivable. As long as this house is under warranty, I'll be stuck with that terrible service but I will never call them when it's my choice.

Kendra W.

This is my plumber hired through DR Horton for my new build. They gave me a shower rod that didn't fit my shower, scheduled to drop one off today, then last minute canceled and said it would be a few days later before they would drop it off. When I told them to just reimburse the builder and I would go get a new one, the lady screamed at me to "sue your builder then! Sue your builder!" Then they hung up on me. When I called back to speak to someone in charge, they just left me on hold and didn't transfer me. Let's hope some of the other reviews are wrong about bad plumbing because I really don't want to ever deal with this company again.

Elizabeth H.

This guy just tried to run me off the road. Going 85+ pulling a trailer billing people down 35 in a company truck.

Luisa L.

Absolutely terrible! So many issues with our plumbing since we've moved in and it's only been a month. They are never available and it's been very stressful.

Do no hire them!!!!!

Matthew B.

Absolutely unsat company that cuts up framing jobs and sucks at making sure the lines are clear. Unbelievable!!! And this is on a $900k home. If you are building, make sure Mustang ain't doing it.

Robert L.

I took half a day off from work to meet them at my house for an estimate for installing a water softener. Waited 2 hours for a tech to show up and tell me, "Oh, sorry. We're not doing any new installations right now. We're too busy doing warranty work for jobs we've already done. Girls in the office should have told you that". They didn't. I was very clear about why I was calling and what I wanted an estimate for.

Semira N.

This company is the worst. They were no-shows for three appointments--didn't even given us proper notice about the cancellations (they either told us after the appt window or I had to call in and ask). I wish we could use another company but we're stuck with them because they are the plumbers that our warranty company/builders have chosen.