Mustang Plumbing

Linda S.

Mustang is both incompetent, and they won't even man up return calls or emails. Mustang cut a condensation line from my AC that is inside a wall when they were relocating a faucet. They never reattached the line nor did they tell anyone they cut my line. For weeks water has been running INSIDE MY WALL. There is thousands of dollars of damage. A crew is currently pulling out wall, insulation, cabinet, mirror, and closet built ins, etc. This company is a bunch of crooks. BEWARE!!!!

Timothy W H.

ERIC at Mustang Plumbing is OUTSTANDING
Highly recommend Eric
Great job honest excellent work...
My new go to guy

Rob M.

Mustang was the Service Provider for an Old Republic home warranty request. They were on-time, courteous, and did good work.

I also needed repairs on two hose bibs that were not covered by the warranty, and Mustang was able to replace one of them for a reasonable price. Replacing the other hose bib would have required dismantling the siding, so I decided against that work. The plumber gave me a recommendation for how to fix the problem myself, and described the part at Home Depot that would resolve the problem.

Margo M.

We had Mustang completely redo the plumbing for a 1977 house that we remodeled.
They did a great job and even came back out for some minor follow up. Everything was efficient and in order. We were very pleased and would use them again

Carmen W.

Just had 2 water heaters replaced by Eric at Mustang Plumbing in Round Rock. He came out and gave us a quote a couple of months ago and we just called him back a few days ago to install the water heaters. When he came out to give us the quote, he didn't try to oversell on anything we didn't need. He actually asked questions, gave us pros and cons on different types (tankless,etc), and helped us to decide which worked best for the use by our family.

The water heaters are in our attic and it took them about 3 1/2 hours from he drove up til the time they left. They were also extra careful being mindful of the wood floors that had just been installed the day before.

Best of all, we felt like received an education about hot water heaters. We did our research after the initial quote and decided to go with Mustang because they strongly recommend Rheem, have great customer service, they were recommended by a friend, and because there was no doubt that Eric knew everything possible about water heaters.

Mimi W.

They came to fix my furnace and ended up bending a connection to make it temporarily work. When I called them to fix it for real they no longer worker on furnaces. They refused to refund my Home warranty fee even though Jimmy said they would. The BBB took my complaint but nothing ever came of it. These
people are incompetent liars avoid them at all costs.

Arthur V.

My work order from a home warranty service was assigned to Mustang Plumbing three weeks ago. Technician came out and identified that my sump pump was not working. He took the pump specification, and never followed up. I've been calling Mustang regularly asking for an update, but the receptionist either didn't know or didn't call me back. I finally learn today that the warranty service did not cover sump pumps, so they couldn't proceed with the work. Would have been nice to know that--I would have gladly paid for the pump myself to get this fixed. I'll do that now, but not with Mustang.

Cindy R.

Could not fix a toilet. First guy attached wrong parts (rubber orange). Wrong quote on phone. Second guy took off first guy's parts and added other parts.

My husband had to fix the toilet.

It is a TOILET, not the pipes behind the wall. Think toilet repair kit from hardware store. Mustang did in the end take off the extra charge so I paid only for the quoted price.

Jenny W.

I remodel houses and have used many different plumbers in town over the years. I am currently using Mustang plumbing for my remodel and am VERY happy with them. It is a 60's house and it turned out to be a very big job (once I got into it of course). We found out that the drain line in the kitchen sink had broken (in the slab) and that the whole sewer line needed replacement (this is after I had them there doing lots of other work). Their prices were fair considering all the work to be done and most importantly I know they do it right. I am so happy to have found them and will continue to use them and refer them business. BTW had I called them first to diagnose the house (and not a different plumber), Mustang would have diagnosed the issues we found upfront. Talk to Jimmy for the bigger projects and Julia for the smaller stuff fyi.

Patricia T.

Mustang Plumbing is my primary contractor for most any plumbing issue. I have been requesting them for over 2 years now. The office folks are courteous and professional. Their service techs arrive on time and get the job done. They usually schedue me for same day service.
Recently I had an issue that required pulling permits, etc, etc with the city and they were spot on in getting the job done.

I know that I can always count on them to take care of my clients and my business in a professional manner. They are fast, efficient, and courteous.
Thanks Mustang Plumbing you are awesome!