Murphy & Sons Plumbing

Chantelle S.

Horrible! Joe is obviously very stressed and over worked. When he was initially contacted, he was very pleasant and the free leak detection was more than appealing! Unfortunately, it was all down hill from there. It took almost a month for the part to be made for the repair... truthfully, the part wasn't even ordered until I followed up with Joe 2 weeks after we heard nothing back from him. He became very rude unprofessional once his ego was hurt (which didn't take much). Joe was in contact with both the owner of the home and myself and the stories always seems to change. After he met with the owner, she was under the impression he was coming back at the end of the week to finish the job. I called to follow up on the date the owner stated and Joe flipped stating he never made such a comment and that the owner of the home did know what she was talking about. After a long discussion and extra effort in calming him down, I explained that I was just calling to find out the figure out a date to set an appointment. He tried to force me to apologize because he felt like I was calling him a liar about an appointment that he made... Weird. We ended that call with the knowledge that a part needed to be ordered and it would take about a week to be made. I tried to touch base with Joe once a week to follow up on the progress and date to schedule an appointment and it was always ""next week"" or ""I'll call you back"" those calls never happened. The only time he actually called me back is on the day of the appointment when I called to follow up. On the day of the appointment he didn't know if he was going to make it due to another call and said he was going to ""call me back"". After expressing to him that he has never once called back and this is now a little concerning, he stated ""oh yeah? I never called back?"" and hung up. I'll give you one guess what happened next... He called right back, just to prove a point. I had my hopes up and was VERY patient with this whole process but Joe just can't seem to get it together. Maybe because our bill was only $360 and he didn't see it as worth his time? The reason why I think that is even an option is because he stated that himself. ""Look, I'm not making much money off of this and I have other things I need to do. I'll call you when I have the part"" Which never happened... I have no idea how this guy has an ""A"" rating but I hope this feedback helps someone in the future.

Lily I.

My husband found this company on Angie's List. Joe and his sons (and a nephew) showed up the next day to repair a slab leak.

Efficient, easy going and willing to address our many questions along the way. Great family business.

Brandie H.

Murphy and sons came recommended from our plumber after we had a pinhole leak that did some pretty aggressive damage to our laundry room. They arrived, quickly, worked pretty efficiently and helped us navigate our insurance etc as we've never had to do a claim before. They were easily available for our questions and two weeks later came back for zero charge to reinstall our washer and dryer. Thanks for the help. Would def recommend.

Matthew B.

Very professional company. They came out the day we called and fixed everything quickly and at a very fair price. Do not hesitate to give them a call.

Hema S.

Our regular plumber was not available so called Murphy & Sons...a pipe in the wall had a pinhole burst...we shut water off in 5 minutes at the main. They came out promptly, appeared professional and without an estimate commenced work. ""Without knowing what was there, we cannot tell you what's going on."" Opened the wall, found a pin-hole leak in the pipe, no water through drywall, no water under the raised foundation and yet the bill was $3000+...he cut his bill to $2400 cause he knew what insurance would pay. He claimed there was damage to wall, wood floors and said file an insurance claim. Sounds like insurance fraud to me.

Chad C.

I had a clogged floor drain last week and was referred to these guys by a friend. They were super friendly and said they could be out first thing in the norning. Kyle and Jake showed up early the next day and quickly snaked the drain removing a piece of trash that was blocking the water flow and building more of a clog.
I have dealt with many other big name plumbing companies that wanted $250+ just to show up. I'm glad I now have these guys to turn to. I would highly recommend them to anyone looking for a clean, professional and trust worthy plumber.

Stephanie K.

The Murphy boys really came through for us today. They cleaned out a six foot long root out of the bathroom drain. They showed up and took care of business. Dad and the rest of the boys are very polite and very nice to speak with. I think we have our new favorite plumbers. I just hope we don't have to call on them again soon.

Karlee M.

We had a plumbing leak and we didn't know where it was coming from so we called Murphy's. They came out and found the leak, rerouted the pipe, and set up fans to dry everything out. They helped us with our insurance company and everything was great. I would highly recommend Murphy & Sons Plumbing!

Caryl L.

I was very impressed with the quick reply and professionalism of Murphy's plumbing! The owner, Joe, came out and was to my home on time. He fixed my water heater leak and did so at reasonable price. I would call him again for my plumbing needs. Caryl

Terry T.

I called Murphy's after I found them on Yelp with a lot of good reviews. Spoke with Troy on the phone and he was busy but fit me in in the late afternoon. I had a sink that had never drained well since I moved in and was sure I couldn't fix it my self. Troy showed up when he said he would and although I'm sure he'd already had a full day he worked on that drain for almost 2 hours. He has a great attitude and doesn't give up. He is the kind of guy you can feel good about coming into your home and does a great job at a reasonable price. I would definitely recommend him and if I needed a plumber again I wouldn't hesitate to call.