Murphy & Sons Plumbing

Gary D.

I should have read reviews prior to using their business. I had a main plumbing line service scheduled for 9 am. 10 am comes and I call them and was told they would look into it and call me back. 10:30 am I call again and was told they forgot and would be on their way next and to wait for a call. I called again at 1 and was told they would call me back. Then I called a dozen times starting at 2 pm with no responses.

Run from this business as fast as you can. It sounds like I am not the first to experience it, but they have zero accountability and zero communication. I can't speak to their work, but trust me it's not worth the hassle. Please use other businesses who are deserving. 0 starts if I could give it.

Matt W.

Murphy & Sons was called by my tenant to address a leak behind the wall, they responded quickly and repaired the leak. The plumber told me he had to replace several copper lines with PEX, even though only one line was leaking. I'm not a plumber, so I have to take his word for that. The reason for the negative review is the multiple, harassing follow up calls demanding payment by credit card immediately. I asked for an itemized bill to understand the charges. They sent it 3 days later. On the 5th day, I received 7 calls in 10 minutes. On the 6th day, 9 calls in 10 minutes. There is no way I'm giving my credit card information over the phone to someone who runs their business like this. The check is in the mail

Rob M.

LACK OF COMMUNICATION, INFLATED PRICING, QUESTIONABLE BUSINESS PRACTICES

Seven days ago we had a water heater issue. My wife called this company for a look at the issue. Upon a call with the owner I was informed of all sorts of mumble jumble that didn't make any sense. I had to ask for clarity and a clear explanation of what's wrong. The mumble jumble felt like an attempt and opportunity to exaggerate the problem. We nailed it down and said company commenced work.
The owner asked for payment and was very demanding. I paid that same day that evening. One week later I still have no receipt. After multiple text messages to owner and no response, a call was made. He gave his word a receipt will be sent. Still nothing. One week has gone by. Services have been performed, payment tendered and no receipt.
Still questioning work performed. Yet to receive an itemization and a certificate of completion.

BUYER BEWARE!!!

Jim V.

The first plumber told us our shower drain required at least a hydro power flush, or maybe even a trenching to replace damaged pipe.
I always get a second opinion when the recommended service is
high in price. I called Murphy & Sons Plumbing, who cleared the drain of a hair ball in about five minutes for a very reasonable fee.
While I was disappointed by the dishonest first plumber, I was delighted by the skill and honesty of Murphy & Sons. I will certainly call them in the future if I need plumbing repair!

Jim Van Eimeren
Huntington Beach CA

Jeff A.

Great family owned company!!! Called on a Friday 5:30pm they showed up 6:15. They were easy to work with, very organized, clean, friendly and honest!! Top notch crew.

Karen P.

Do yourself a favor and call someone else. We had a leaky toilet and called Murphy and Sons on a neighbor's recommendation. Joe on the phone was helpful, but he sent Kevin to us (son, nephew perhaps?). First day called 90 minutes past the appointment time and said he was stuck in traffic. We rescheduled. Next day was an hour late. He and another guy replaced 2 toilets and put a fan to dry out our wet area. Said he'd return on Friday to pick up the fan. Never came until a week later when I called him bag. Ugh, felt like I was dealing with an irresponsible teenager and I just hoped he knew what he was doing. Well, 95 days later (warranty is 90 days by the way), my toilet is leaking again. Called Joe's main line twice and left messages, never got a return call. Finally have a new plumber here now and he found the toilet was installed and sealed improperly. I'm extremely frustrated I wasted time and money with this company. At the very least, if you hire Joe, insist on him and do not allow Kevin anywhere near your home.

PHOTO is after new plumber removed toilet. That pipe should be flush with the floor, but was about a half inch below. Kid was too lazy to get the correct part and install properly.

Pari W.

I wasn't sure if I had a leak as my water bills were running high. I called and spoke to Joe. I got an appointment right away. They were prompt and professional and knowledgeable. I appreciated Joe's honesty and although I do not need any repairs right now, I know I will not hesitate to call them should I need work done in the future!

Brian O.

Thank you, thank you, thank you!!! I had a sink and the washing machine both backing up right before my daughters birthday party. I was thinking I would need two drains cleaned so double the price. Kyle looked at the layout of my house and determined there was most like one clog blocking both drains. He and Koby cleaned the drain within an hour and the party could go on. I can not thank you both enough and will be referring you to all my friend and neighbors.

Sandra F.

These guys helped my mom with her slab leak in Ladera Ranch. We called them on Tuesday evening explaining the problem of water coming up through the floor in the living room. They came our the next morning, rerouted some pipes through the walls behind the drywall, and were done in about 5 hours. Very fast professional plumbers, cleaned up all their mess, and even helped with the insurance claim. Thank you Joe!

Michele M.

Three Cheers for Joe Murphy and Son's Plumbing! As a veteran of slab leaks (I've had 4) I knew what I was in for when I came home to a very wet limestone floor with water percolating up from the molding. Tired of paying hundreds for leak detection, I found a company willing to give a free estimate - Joe Murphy. From the moment Joe picked up my phone call, his reassuring demeanor put me at ease. Joe and his nephew arrived in the morning, gave me an estimate for the leak, rerouted and replaced pipes, cleaned up and were out of my house shortly after lunchtime. Professional and efficient, I highly recommend Joes and his sons.