Multi Lakes Handyman Services

Rebecca E.

DO NOT use this handyman - Very Poor Communicator.


Quoted the job after a few days. I think only by the photos I sent him prior. So he never actually came out.

Charged me $125 - and its listed on the contract as a deposit.

Gave me an initial estimate of September for install

I sent a message in August to make sure he was still running on time.

He responded stating I didnt pay - to which I reminded him the date and time I paid him. And he said he'd have to check.

He has since ignored all my texts - emails and phone calls for the last 5 weeks.

After my 4th text and call to try to get in contact I sent a 5th message asking him to contact me or I would call the BBB and leave bad reviews.

There was no response - so I reported him to the BBB - and what do you know.... he finally reached out stating he would refund my money. But then continued to call me dishonest - a scammer - he stated he'd report me to the BBB. and made snide comments through the rest of the refund process.

He is also reporting ME to the BBB - sighting slander.

Then he finished stated he tattled on me to my husband. Look guy - if you had just responded some time over the last 5 weeks - and just stated you couldnt do the job - that would have saved every one alot of time. And maybe I wouldnt have demanded a refund - because then you would have been professional enough. I could have in 5 weeks - potentially gotten the work done by another.

Again - not good at communicating - doesn't deliver - poor experience.

Steve H.

Got in contact with Kevin to do some painting and general handyman work. He scheduled a day to come to house and completely flaked. We called and texted him but got no response. Do not take time off work to be home to meet with him as you will be stood up and waste a precious day off work.

Taylor K.

My husband and I were in need of our back exterior door and storm door needing to be replaced urgently. A majority of our house had flooded due to the amount of rain water that entered in through our current back door. We came across Kevin and his business page, Multi Lakes Handyman Servives. We called and spoke to Kevin and he said this was a job he could do. He asked us to measure our door and send him the measurements. We measured 30.5 and also sent him a picture of the tape measure against our old door. We agreed to do the job Sunday at 9am, he showed up at 10am after we contacted him to follow up on where he was. Kevin and his worker started to tear out the old doors, before double checking that the new door was the correct size. The new door that they brought to install was in fact the wrong size. Our door was a 32inch door and they brought a 30inche door. They were going to try and install the 30inch door until confronted about it. When confronted they tried to blame me and say I sent them the wrong measurements. Upon tape measure inspection between my husband, Kevin, and his worker, it was confirmed they did indeed bring the wrong size door (yet they were going to install the small door had my husband not said something). They placed the blame after that from me measuring wrong to the lowes worker giving them the wrong door. At this point we have no door on the rear of our house. Once they got the correct door they put it in place and realized that one side of the door frame needed a 1x6 to fill the gap between the door frame and brick. So they put a 1x6x72 board to fill the 80inch door frame to brick gap and called it good, left 8inches of gap between the door frame and brick. Then comes the storm door install. The trim was to wide so they had to rip the trim down. They asked to borrow my husband's table saw the rip the trim down. Well that wasn't working well for them so they then moved to a jig saw to try and rip a 80inch long piece of trim straight. Let's just say a circle has straighter lines than what they cut. The first time they tried to install the Strom door they screwed the door into the trim that was only held on to the door frame with finish nails. My husband asked them to not door that and install the storm door on to the door frame itself. That part they did do and showed my husband why that doesn't work. Upon conversation about what to do with the storm door and trim my husband and Kevin agreed to start over with new trim and pre drill holes to screw the trim to the door frame and then screw the storm door to the trim. Well during the redo the new trim again had to be ripped to the correct width. Instead of going to the store and just buying the correct width trim (which my husband told them we didn't care about the cost, let's just get the correct/new trim from the store and we will pay whatever it cost) they again ripped the trim with the jig saw. Finally after hours of listening to Kevin on the phone arguing with someone and his worker complaining and blaming this and that, they were done with the install. All that was left now was for them to seal the door with foam/caulk. Well they sprayed some foam and called it good. They did not caulk and left it to use to trim the spray foam. At this point my husband and I'll had to go to lowes and spend more money for foam and caulk. The bottom corner of each side of the door frame where in meets the actual floor had outside light coming in. If outside light can come in so can rain. The bottom of the door frame to bottom door seal had light gaps at one end and not the other. My husband and I had to shim the bottom of the frame till it sealed with the bottom of the door. We then had to spray foam the two gaps on the bottom and the 8inches of missing board I mention early. After that we had to then caulk the inside and outside of the door and the bottom two corners. Upon finishing the job his worker made sexist comments about me. In the end we had to finish the job ourselves and they left all the trash everywhere. Guess what the door still leaks water

Shallee W.

Contacted him about a small job needed to be done. I was told he was able to do it for me and would call back later for a confirmation. I never heard back and when I called the next day He answered it said he was on the phone with another call and would call me back in five minutes. A few hours later I never heard back from him so when I called he answered and hung up on me. I would not waste your time and continue to look for other handyman

Brady B.

DO NOT use this company...they did shoddy work at my house and were supposed to come back and fix it. After 2 months of unreturned phone calls, texts, and emails, I gave up and will have to pay another company to come fix their mistakes. No excuse for ghosting customers, or for not fixing work improperly done.

Susan V.

DO NOT CALL THIS COMPANY! Don't waste your time. Very unprofessional! I would give him negative stars if possible. I was given their name from my sister in law. She talked to Kevin and told him what I needed. He said he could come tomorrow to give me a quote. I called him to set up a time to meet the next day. When he answered he said he was driving so could I please text him all my info and he would call in the evening to set up a time to meet. I did that. I didn't hear back until 11:30pm. He asked what time could I meet. I told him 1:00pm. He said OK. I waited from 1pm until 1:45 and he never came or called. I called him and said who I was and we were disconnected. I tried back but it only went to voicemail. I texted him. He said he would call me in 15 minutes. Over 45 minutes later I had not heard from him. I texted him and asked if he was coming or not I said I didn't want to wait if he wasn't coming. Nothing. I told my sister in law what happened and she called him. When she told him who she was he hung up on her. What a poor professional. I can't even call him a professional. Going to report him to the better business bureau

S E.

I took the time to thoroughly explain Kevin the job that needed to be done. I drafted drawings, measurements and pictures. I explained him that I was under a tight schedule and needed the job to be done on time. All this was done 2 weeks in advance and he was confident he could do the job and even criticized some of my ideas. One day before our appointment I contacted him to confirm and I did not get an answer. The day of the appointment I tried texting and calling and no answer.

As you can see in the previous reviews, this is a trend with ""Multi Lakes Handyman Services"" so don't take your chances, this is an unreliable and unprofessional company.

J. P.

Heard about this company through a Facebook group. Contacted and set up a time and day for the work I wanted done. The day of the appointment, he never showed or answered any text messages. Good thing I never went out and bought the supplies prior.

COMPLETE WASTE OF TIME!

Save your time and find a reliable company.

Brad N.

Kevin and his crew did a great job repairing a concrete pillar for our business. They responded in a timely matter and completed the job within deadline. We would recommend Kevin!

Jim S.

These guys came out when they said they would, spent an hour trying to fix our doorbell with no good result and did not charge us anything. They also came up with a better idea to correct the problem even cheaper! I would hire them anytime for a multitude of projects!!!!!