MTech Mechanical

Jeremy T.

DO NOT USE THIS COMPANY!!!!!

After having the main line to our house get a leak in it, we looked at several different plumbing options.

We chose Total plumbing based on what seemed to be decent reviews, a decent price and availability.

Boy, do I wish we would have made another choice.

After showing up to start the job, their ""foreman"" was there for a few minutes, waited for someone else to show up, and then he took off. The other person waited outside for well over an hour before starting to do anything.

After working into the night, we left to go get dinner, as our house was still a mess. We got home later, after they said they were ""done""

I awoke the next morning only to find water spewing from what they ""fixed"" and this process started all over again.

Once they fixed that issue, a few days had passed, and our sprinklers went off as planned, yet one zone was just GUSHING water and mud out on to our side walk.

In calling them to fix this process, they stated that they don't fix irrigation lines. That said this even after I presented them with the email correspondence we had before, in which they said:

""We will make the necessary repairs if we hit lines that we see during the excavation process""

Then when we were trying to work with them to get this fixed, they threatened to sue us if we didn't pay in full with in 24 hours.

We paid them, but now we will have to deal with taking them to court to get this paid for.

There are a lot of plumbers out there, deal with one that finishes their job.

Stay away from Total Plumbing.

Debbie G.

Just had to write to sing praises for Total Plumbing! I contacted Total Plumbing and spoke to Chris T. who was quick to respond to our request for an estimate to install a new water heater (and take away our old one). Reasonable price and the best part, we were able to schedule this work rather quickly, which was great, because we found out our old water heater was old and needed to be replaced. And who the heck wants to be without hot water, especially now that winter is upon us? Ken and Brad were the technicians who came (on time, I might add, love the promptness of this company!), removed the old water heater and installed a new one in just a couple of hours (we live in a condo building). Total professionalism, friendly, and courteous.

I would definitely go on record to recommend Total Plumbing to anyone who finds themselves in the same situation.

Charles Z.

Recently have a Heater done by Rob, which leads to a reference of an AC fix by Rich, a long standing problem which other companies caused and did not fix. Both are experienced in their field, and have good observation, testing and debugging skills.

If the haunting problem is fixed which I will see after one year warranty, they deserve the five star.

Additional comment Oct. 2012:
we had an AC not starting problem recently not sure related to previous issue. Called Total Plumbing, and Richard came after a long working day and fixed it. Very responsible. Impressed with their work ethic and warranty.

J T.

First time I have called them. They came out, did the work properly, stuck to their r reasonable fees (which are published on their website), gave me less and more expensive options for future work I will need, and Randy was a good guy.

What more could you ask for?

Scott R.

Total Plumbing was awesome. They replaced a PRV that regulates the water pressure to my house. I called (late afternoon), I was given an immediate estimate and scheduled me the next morning. The office called me the next day to tell me they were on their way. Skip, was on time and very nice. He went right to work and was done within a hour. The final cost was LOWER than the phone estimate!

Thanks to everyone at Total Plumbing!

Gregory A.

I am editing this review because I am seeing the charge twice in my account and my available balance is now impacted on a Friday before a vacation. I left a message last night and no one called back today so I called them and talked to two friendly people one rude person and one unhelpful person. Looks like they put a hold for the funds to do the work initially and then charged the funds without releasing the hold. They said it would stay on there until it released. I know how merchant systems work and every one else can seem to handle charging my card appropriately, if they can't do that and I have to waste my time and have insufficient funds based on someone else's mistake maybe they should not be in business. They suggested this was a problem with my bank (Wells Fargo). They should have attempted to release the hold or reverse the charge and maybe say sorry? I will assume this will clear itself before too long but this is bad business and my rating reflects it.

Laura W.

Prompt, efficient. I talked to two people on the phone. The first woman was very friendly; the second one, not so much, but she did get the information needed. The problem turned out to be much simpler than I initially thought. The cost was pretty expensive for such a simple problem, but they did give me a discount as a first time customer.

Jessica C.

I had a problem with sewage backing up into my basement and a problem with roots getting into my pipes. Initially I had one of the larger companies come out and they quoted me an exorbitant amount, so I sent them away. I ended up getting Aaron from Total Plumbing, he was extremely knowledgeable and reasonably priced - actually less than half what the other company had quoted. He also discouraged me from doing a few things another plumber had recommended, and very thoroughly explained why. I was impressed with the high tech devices, extensive knowledge, timelines of getting out to my house during my crisis, and reasonable pricing. I have found it very difficult to find a good, affordable and trustworthy plumber in Denver, and now I finally have one. I would highly recommend Aaron and this company!

Brian H.

Randy came back a second time to run the copper piping where it would be needed for sink, shower and toilet. Everything went smoothly and the water was back on in no time. On the third (and final) visit a vent was installed along with the new water heater and putting in the new shower basin. Again we managed to squeeze the inspections in while I was at home and Randy was working.
Everything went well and I have no complaints. Randy even showed me how I could do a small side job myself and save a few bucks.
Excellent job guys!!

Brian T.

I too had Randy come by and help me out with a cast iron kitchen drain that had started leaking. The pipe went through the kitchen floor, into my laundry room where it had cracked open and was leaking water on the floor. Randy sawed the broken pipe off and put in a 3' length of PVC with the appropriate clamps.

The company gets docked a star because the dispatcher failed to tell me that weekend calls were double the cost $174/hr instead of $88/hr for labor.

From what I was told, Total Plumbing is a large company with about 16 service guys out in the field and about 150 employees total. I'll be sure to call them again for an estimate on future work... just not on weekends.