MSP Plumbing Heating Air

Josh R.

Nothing is itemized on their bill- they (over)charge by the job. See Jim H's review.

Get someone who charges time and materials!!

Peter J.

I've used Mpls/St. Paul Plumbing for many years. Today we needed a circulating pump replaced on our heating system. Jeremy P. arrived earlier than the scheduled time, quickly diagnosed the problem, offered six different repair options for us to choose from, and made no attempt to try to steer us to the more expensive ones. Once we chose an option, he set to work and finished the repair in short order. Throughout he was pleasant, professional, and very easy to work with and have in the house. These repairs are not cheap by any means, but the work was of excellent quality performed by a skilled technician, and we're very pleased with the results. Recommended.

Stephanie S.

Super fast service. Friendly and helpful. We have heat again!

Andrew B.

Absolutely the worst service ever! I had a scheduled AC tune up and some guy named Mitch showed up, he proceeded to shove a meat thermometer in the ac vent and then went out and took off the metal housing and used a current device to see if the unit was getting power. That was it! nothing else. Off course it was getting power it was already running. Said he would come back later to finish up with everything else, never called back never showed up. I asked for some type of recite to prove he was even there and he said he would e-mail it to me. NADA- zip-nothing. You really can't complain about their service because there isn't any! Stay clear of this outfit!

Rick G.

Extortionist, Criminal, Outrageous, will attempt to steal you blind, but with a smile. I could not find a number for the plumber I used to hire. On a regular workday, I needed a simple replacement of a shower fixture in an open wall, with no rush. I had already purchased the replacement faucet handle and just needed the installation. This is less than 30 minutes of work. I called SPP&H to come out. With a service call they gave me 6 quotations, from $1100 to over $1800. No, I am not making this up!!! The service fee of $88 should have almost paid for the reasonable, and industry standard, charge for the replacement. This company apparently makes its money by extorting people who do not know any better.

Joe E.

Brutal, brutal, brutal. Way over priced. Like the previous review my bill was $1100 for 45 minutes of work and parts of $30.00. Go anywhere but to these guys

James K.

THEY WILL LIE AND RIP YOU OFF I called them to repair my AC, when tech showed up he began by unplugging all the wires and found one that was broken.But claimed that it wasn't the problem the pump was shot. and I needed a new one. the next day my wife had her friend from work come look at it. he used the same meters they showed same readings Minneapolis tech had, But he showed me on AC unit that that readings were right. He fixed broken wire and unit started up and works just fine. I WAS LIED TOO by their tech, I called them several times to try to talk to someone in charge, Each time I was told they would get back to me but no one ever called me back. DO NOT CALL Minneapolis st paul plumbing unless you want to get ripped off.

Finn C.

They charge CRAZY prices. The guy came out and wanted to charge me $800 for a job I knew shouldn't be more than $300. But before he even gave me the estimate he said he was doing a ""free"" inspection on the rest of my plumbing. He went back to his van and took 20 minutes to right up an estimate that included plumbing repairs of over 7,000 dollars. I told him no thank you on everything and explained that I knew he was trying to rob me. He insisted on collecting the 88 dollars for making the house stop, explaining that there was still the gas and overhead that needed to be paid for. I consider the fact that I was only out 88 dollars a god-send. I thanked my lucky stars I know something about plumbing and knew he was trying to rob me blind. I quickly called another company (McClellan Plumbing) who came out and did the job for $299. Do yourself a favor, especially if you don't know anything about plumbing, and call any other company. Many companies do fabulous, guaranteed work for only a fraction of the cost.

Michael D.

I am calling a few places today to see about getting my exterior faucet replaced. I just got off the phone with these people and will not be hiring them - that's for sure. Totally rude on the phone. I just wanted to see ballpark it might be since it was a simple project. It would cost $88 to have someone take a look at what might be a $200 job. They could be twice as much as the other guys but I'd be $88 bucks in. They gave me a bunch a lines about not having access to pricing. Give me a break. At least be honest and tell me that is not the way they opperate not that they dont have the information. If they are willing to lie about that... hmmm. No thanks.

Michelle K.

Outrageous!

I had them out to do a kitchen project - hook up a sink, a garbage disposal and a dishwasher. Not a small job but nothing complicated.

The quote for the work came back at $3,195! What a waste of the $88 that I had to pay for their service trip fee.

FYI - I had another plumber come out to do the work and he did everything for just under $500. Save your money, find a different plumbing company.