M&S Air Conditioning

Sonja S.

We called for an estimate for a replacement HVAC system. They responded quickly and sent an estimate for two systems.

Karen M.

Excellent service! Called with a problem and a technician was out within a few hours. Identified the problem and did the necessary repairs. Aaron was excellent and took the time to explain everything and answered all our questions.

Dan H.

Joe seemed very knowledgeable and professional. He performed the yearly inspection of the unit, and completed the task with little delay. My concern is with M&S in general. Upon arrival, the discussion immediately went to signing upyearly service plan, and potential cost impact if something was wrong. I felt like they had their hand out and it would require several hundred dollars a year for M&S service. Unit was dripping water Thursday. Called early morning Friday and they were here within a few hours.

Andrea L.

I was told by another company that both the units needed to be replaced. I called M & S and they sent out Ryan Lacore who diagnosed each unit and scheduled a quick repair. Hakeem, Joe and Ryan were there on time and quickly went to work and repaired each unit. I was very impressed with their expertise and professionalism. Saved thousands. Very satisfied customer!

Richie W.

We brought a 4 million dollar home less than a year ago and M & S Air Conditioning which is a Diamond Installer for Mitsubishi Installed the system. We lived with no AC in our master bedroom for the 1st two months! 4 Warranty calls later they rigged it up to where it just stayed on and you could not control it at all which run up our power bill from $350.00 per Month to just over $700.00 per Month, just when you think it couldn't get worse it did... we had the AC system upstairs break which damaged the surrounding walls and ruined our new hard wood floors, after three more visits they said they fixed the issue and 1 week later the AC System downstairs broke and flooded the ceiling and damaged more walls and the ceiling, after another 2 visits they said they had fixed it however that was not the case because we still could not control the temperature in the house. We finally got sick of the issues and called the Manufacturer which was Mitsubishi and they sent a Mr. Bob Sparks out to our home. It didn't take him long to tell me that this was one of the worse installs he had seen in a long time; we had a Freon leak in a couple of the units, the ductwork was not installed per code, the wire used was the wrong wiring and the quality was absolutely not the standard of a Mitsubishi Diamond dealer and he was going to make sure they never installed another one of their systems again. We are currently getting ready to remove the entire system and reinstall a complete new system, we are getting ready to file a Lawsuit against this Contractor.

Betty Jo P.

David was very knowledgeable and gave me a lot of good information about my unit. M & S was very very quick to respond and to come out. It was late Saturday afternoon and I needed them. It was something little that I overlooked but it was what it was. I'm grateful for them and their service. I would call them again and will start use if them for regular maintenance. Not their suggestion but for my peice of mind.

Lisa L.

Had company out to repair a Mitsubishi unit in Lanai. Pump issue. Had an issue with warranty since unit over 1 year old. Spoke with Manager who was very proactive and concerned that as the customer we were happy. Extremely happy with repair and happy with the Company. Would recommend.

Frank M.

M&S will Rob you. They came and replaced A capacitor today. The capacitor was still under warranty, so there was no charge for it. Total Cost $ 290.00. Total time 1/2 hour. I called the Office and spoke to Ryan And he said That """"There are additional factors involved"""". YUP:::: AND THAT IS HOW TO STEAL PEOPLES MONEY THIS IS A WARNING BEWARE OF THIS CO. IF ANYONE NEEDS TO SEE THE INVOICE, ILL BE GLAD TO SHOW YOU.

Demmings H.

Technician arrived on time and took his time servicing my AC unit. He also was informative in the operation and life of the unit. The office personnel were great with my initial contact and scheduling.

H G.

Yesterday, Rafael from M & S came to my parents home in Clermont to service their two air conditioning units. He was patient, knowledgeable and very helpful to my parents who are in their late 70s. Daddy does not hear well and Rafael was sweet to repeat information and answer many questions. This company is worthy of my praise!