MRC Plumbing & Heating

Rhonda F.

I cannot praise MRC Plumbing enough! Last week during the horrible freeze, I had a pipe crack in my well pump house. No water in the house. The power to the water pump had to be turned off to keep the well from running dry, which meant the electric heater used to keep the pipes from freezing couldn't be used. It was a very stressful time, as that same afternoon I needed to take my mother to a critical medical appointment. Multiple plumbers were contacted and all were booked until the next day. MRC was the only one that said they would see if they could work me in. I had no expectations of this happening. But I got a call just before noon from the office that someone was on his way and only 10 minutes out. Justin was able to cap off the cracked pipe, unfreeze the pipes that had frozen inside the pump house, and get me better water into the house than I had had in weeks. And all in under an hour, which allowed me to easily meet my mother's appointment. Justin was polite, understanding, and incredibly efficient in his service. And the price was so reasonable, I couldn't believe it! I was so pleased I was nearly in tears, and called back to the office immediately to tell them how grateful I was for such amazing service. I have already referred 2 other friends to them, and will do so at every opportunity. This is a small family-owned business with not only great service, but a human heart!

Andy D.

If I could give them 0 stars I would. My warranty company set up an appointment for 20 December 2017 between 12-4. I called at 1130 to see if I could narrow that down and was told ""you are next, expect them to be there in 30-60 minutes."" At 3pm they called back and said that the technicians had run into a problem. They said that they would call back, but ""would be there today."" No show....I called later, but no answer. They had an ""emergency/after hours number""....no answer there either, so I left 2 messages......no call back. Unreliable.

Brian H.

I had to call multiple times to get service and when the plumber showed up he bore several tats on his hands that were indicative of prison time. The work was poor. I understand that he was fired at some time. I called to get resolution but the owner just would not return calls.

Patricia K.

I would highly recommend this company to anyone who's in need of plumbing services, big or small. Our home is over 50 years old and has copper pipe. Little by little, most of that has been replaced buy doing other repairs. We found a small leak one day & a friend suggested MRC. Within 2 days of calling, they were there. Because of some exterior corrosion, we made the decision to bite the bullet and replace all of our drainage pipe--approx 30 feet. Due to age and condition of pipes, we knew it was only a matter time before something major would happen. A gentleman showed up exactly on time and spent an entire afternoon replacing it all by himself. He was very courteous and was very thorough in cleaning up the areas in the basement where he worked. He also went through several water flow tests to assure there were no leaks anywhere. Considering materials used and time involved, their prices are reasonable.

Jay T.

Had an awesome experience with MRC today. We had received an estimate from another company that was ridiculous. After calling MRC I was quoted 250, which was a great deal lower than competitor . I scheduled the work for the next day. Cameron came out and fixed the problem within 30 minutes, other company estimated 4 hours and wanted to replace a lot more. Cameron was really nice and explained everything. Super professional and work was done with quality. When he gave me the bill it was only 200! How about that an honest company that only charges you for what they actually do. Will use this company exclusively from now on for any plumbing work. Thank you so.much Cameron and MRC plumbing!

Neal E.

Needed a plumber in short order! The dual sinks in my master bath were clogged and would not drain. A friend recommended MRC. They were able to get over in to the house within two days.

The plumber took care of everything and then had me come upstairs and demonstrated that both sinks now drained normally.

Great service!

Anita M.

I can't give these guys enough stars, they were fantastic! We got up this morning to no water and called them after doing some unsuccessful problem solving on our own. Two technicians, Wayne and Tom came to our home and worked for two solid hours. Turns out we had a broken valve in the well and they were able to repair it. We are taking turns showering now! They were quick, friendly, knowledgable and thorough. We would recommend them and we will use them again.

A U.

Needed some work done last minute on a saturday and I was given everything I needed over the phone as far as scope of work and cost goes. Then the tech showed up. I cannot say enough good things about our tech, Wes, who went above and beyond to fix the issues at hand as well as explain to me the do's and do not's so that I wouldn't have the issue again. Never once did he hesitate or seem unsure while performing any of the work and was extremely knowledgable when I stuck my head in to ask questions.

I haven't experience such great customer service in quite some time and I hope that whoever reads this gives Wes a raise.

Quonetta L.

Habit called them for me because we couldn't get our tub water to turn off not knowing this when we started water for a bath. Went to turn the nob it just kept spinning it was stripped or something I started freaking out crying cause if it had over flowed it would have ruined my upstairs we had the flow open water was still filling up. Brenda called mrc. They was on it in 15 Minutes. I'm so grateful for there friendly service and it was on a weekend I recommend them to amyone. A+

Stewart H.

Called MRC yesterday regarding a roof flashing leak. They came out today as scheduled and quickly fixed the issue. I've used MRC over the years for personal and rentals plumbing repair. Their service has always been excellent ! (First Time Poster)