Mr Unger's Kitchen & Bathroom Remodeling

Victor T.

Demetri's crew did a phenomenal job on my kitchen and bathrooms. Very pleasant to work with and very friendly. They were even able to help me with some little things around the house. Pricing was fair and everything is now up to code and permit approved by the city.

Victor F.

Long overdue review. We hired Dmitriy and his team for our home renovation: kitchen, 2 full bathrooms, half bathroom, recessed lighting, copper plumbing, as well as upgrading the electrical panel. Very knowledgeable and honest with realistic expectations. His team worked fast and efficient with only the delays coming from PG&E. We have been enjoying our new home and this renovation for almost a year now. Big thanks to Dmitriy and his team Tim, Alex, Nikolai (there's more but I'm forgetting names) they were always pleasant and kind. My family appreciates you all.

Jonya C.

We requested initial quotes for a master bathroom remodel from several contractors and ultimately decided to go with Dmitriy based on a reasonable estimate and his expertise. He was very chatty but I think that comes from many years in the business. Overall, we are happy with the results of the project. Although it ended up taking longer than expected, due to permitting delays and unexpected structural issues, the quality of the work was worth it. Dmitriy took care of scheduling all necessary inspections and submitting paperwork for the permits, we never had to lift a finger. You could tell he really cares about things being done properly. He would show up himself throughout the project to make sure things were on track. He was always responsive and reachable via phone when we needed him.

His team is extremely professional and efficient, working many hours each day. They handled everything from demo, tiling, painting, electrical & plumbing work. They are so fast and work very independently that it's easy to trust them to just do the job. They did not cut any corners, and their craftsmanship is top-notch. The only thing that could've been improved was being given more advance notice on when certain finishes needed to be ordered - these guys move quick so if you aren't following up with them on the schedule yourself, you may end up being surprised by all the things you have to pick out. Otherwise it was nice being able to call all the shots on what we wanted the space to look like, pretty much anything you want, they can build it. Overall we are happy with the results and will call Mr. Unger for our future projects.

Helen H.

Dmitriy and Alex renovated our powder room. Alex did demo, tiling the marble mosaic floor, painted the whole room, installed new vanity, new lights and put back everything that we wanted to keep. All done on a timely basis and very professional. Very detailed and awesome work. Also very reasonable quote. I would use them again on my next project! Thank you both.

Jess M.

Dmitriy and Alex replaced the water damaged floor and subfloor in a really small bathroom of ours. We chose a vintage looking hex mosaic tile, and Alex did such an amazing job on it! Dmitriy was responsive and easy to communicate with. Alex also helped us pick out the grout color based on some Pinterest photos. Overall super happy with how it turned out!

Yuexiang Y.

Project Background

As a first-time homeowner, finding the right contractor for a major renovation seemed intimidating. With labor and material costs as high as they are, a mistake could be very expensive. My project was complicated and involved converting an existing laundry room to a fully-featured kitchen. This project involved putting in a new breaker box, lots of new hookups (water and electric), and installing a full set of new cabinetry and countertop. I also wanted to set up a second set of W/D hookup in my garage. After doing extensive research on Yelp, Mr. Unger stood out to me for the length of time in business and also the very high rating.

Dimitriy is Highly Knowledgeable and Experienced

Mr. Unger has over 25 years of experience and has worked on big and small projects up and down the Peninsula and in the East Bay as well. From the first minute we met, Dimitriy gave off the distinct impression that he is a highly knowledgeable, no-nonsense guy. He is supremely confident in his area knowledge and in his team. I was impressed with how he stood in my yet-unconverted laundry room and rattled off a proposed cabinetry layout with dimensions for everything along with the type of cabinet needed and where all the kitchen appliances would go. He also explained to me why I couldn't have a W/D hookup in my garage without creating an elevated platform due to the foundation layout and where the water lines were. Dimitriy is truly a master of the art and knows electrical, plumbing, and woodwork. Whatever permits your project might need, Dimitriy will take care of it for you, or work in such a way that the permit paperwork is minimized.

Very Competitive Pricing

Payment terms were simple and easy to grok. There was a $1000 deposit and the 1/3 of the total cost was due after each milestone was met. The cost was highly competitive. Excluding the cost of the appliances and cabinetry and countertop (which I selected and purchased myself), the laundry room to kitchen conversion came in at around $30K. You might be able to find a cheaper quote from unlicensed contractors, but you will not get the kind of quality workmanship you will get from Dimitriy's crew.


High Professionalism

Dimitriy's team showed on every day on time at 8AM and stayed until 6PM or sometimes even later. They politely said ""Good morning"" when they showed up and ""Good night"" on their way out. They didn't block my driveway. Dimitriy stopped by every day to check on the progress of the work. He brought in the new construction materials for his team and took away the waste in his truck. After each day, the site was left clean and neat. When his team installed the backsplash, I was very impressed with how the tiles were arranged in a way that matched up the gold veins on the individual tiles for a more cohesive and even aesthetic appearance. Small touches like that really show their attention to detail and reflect on their overall work as well.

Good Communication

Overall communication with Dimitriy was quite good although on some days, the team was diverted to another job site and I wasn't notified. The crew asked a lot of questions even for seemingly small things like how far from the bottom of the cabinet should the door handle be mounted. I appreciate that they didn't take anything for granted and erred on the side of almost asking too many questions rather than doing something that I didn't like. The prospective clients should be aware that some of the materials e.g. cabinetry and appliances will not be included in the quote. These materials will have to be procured by yourself although Dimitriy will do the pick-up for you and even call the store to help you apply the contractor's discount.

Project Completed On-time and in a Satisfactory Manner

My new kitchen looks absolutely gorgeous with the new cabinetry! All the new appliances were hooked-up and fitted to their respective spaces. The room and ceiling were repainted as well. All in all, the project took about 5 weeks.


Summary

Finding an affordable and competent contractor is like finding money under the sofa cushion. Mr. Unger is like a mechanic you'd entrust with your 1969 Camaro. If you want the lowest cost (unlicensed) contractor and you are okay with questionable workmanship, Mr. Unger won't be your first choice. If you expect Dimitriy to play along with some goofy project idea that is not up to code, you will be disappointed. But if you want a guy who really knows the building codes, only works with highly skilled licensed contractors, and provides the best bang for your hard-earned buck, look no further than Mr. Unger. I guarantee you will be very happy with work and the cost. You will rest easy knowing that Dimitriy will not BS you and quote you for work that is not necessary. If he says this is the way it should be done and this is how much it will cost, you can believe him. I look forward to working with Dimitriy for my future home improvement projects.

Guo Y.

We recently had our one bathroom remodeled with Mr Unger. San Bruno city and our HOA both have many strict regulations which led to quite some complications but they followed them very well. Karen from his team was doing the majority of our work, who is super friendly, pays attention to every details, consults us for our opinion and gives many valuable professional advice. The final output is exactly what we want. Unger himself also showed up multiple times, especially before and during inspector visit to ensure the quality of the work. Overall, it's a very pleasant experience and will definitely work with them again

James B.

We hired Mr. Unger (Dmitriy) for three jobs in Daly City:
-Redoing our kitchen
-Redoing our bathroom
-Replacing our main electrical panel

I got a number of quotes before choosing a contractor, and Dmitriy's was the most competive. I very much doubt I could have found a better price for a licensed contractor in Daly City who pulls permits and passes inspections.

From the get go, Dmitriy was very responsive. He was travelling a lot at the time of my job, but he was still able to respond to texts and emails within a day or so. He and his team (Anatoly and Nikolai) were all very friendly, knowledgeable, and candid with their advice.

The team generally worked pretty quickly, and the few change orders we got did not substantially change the price. They had to do a fair bit of extra work (e.g. replace the entire pipe underneath the kitchen, replace flooring, redo studs in the bathroom), and we only paid an extra 10-15% or so.

Workmanship was generally really good as well. The guys clearly take pride in what they do. The tile cuts and grout lines are clean. The cabinets are sturdy, leveled, and aligned well. Our countertop installer commented unprompted that they'd done a good job. The electrical is working well with no issues.

We ran into a few delays due to the city's permitting timelines, PG&E, and supply chain issues for cabinets, but obviously those were all outside of Dmitriy's control. He stuck to the agreed timetable. And when it came time for inspections, we passed all of them on our first try.

At the end of the day, we're pretty happy with the price we paid and the results. We did have a few small issues, though:
-a bad paint match on the kitchen ceiling that couldn't get fixed because the team ran out of time. I'm planning on repainting it myself;
-some of the grout joints failed a few months after install, and I had to tear them out and caulk them over myself;
-white grout on the bathroom floor got fairly dirty during installation (I'm still trying to figure out how to get it to look new - it's not easy); and
-Our kitchen island cabinets hadn't arrived by the last day because of supply chain issues, and the team wasn't able to make it back to install them (even though it was technically part of the job). I had to hire a family friend to do the island.

Despite those small hiccups, I think the team did good work at a great price, and that warrants five stars. I'd definitely hire them again or recommend them to others.

A few final thoughs / things worth keeping in mind:

-If you want something out of the ordinary, check with the team ahead of time. For example, we were asked not buy glass backsplash tiles, and to keep any tiles we bought to a minimum size. It wasn't a problem for us, but if you have a specific vision, it's worth asking.

-Once you're sure what you want and you've cleared it with Dmitriy, buy your finished materials early. He won't necessarily give you a full schedule in advance, and we had a couple times where Dmitriy would tell us ""we need X by Monday"" and we hadn't ordered it yet. That was our fault, not his, but you don't want to end up ordering materials you don't exactly want just because you can get them quickly.

Hio Chung K.

We recently had our new house remodeled including entire kitchen, bathrooms, and flooring before moving in. We contacted several contractors to get the budget and timeline information as a starting process. The process was very slow but we wanted to start the remodeling as soon as possible without sacrificing the necessary permit process. We had worked with Dmitriy for remodeling bathrooms in our previous house and his crew, Karen did a great job so we called Dmitriy again. He was in travel but promised to get us the project estimate cost as soon as his arrival. From the time his return, he immediately visited our house and provided us the estimate and ballpark timeline. We were hoping to work with Karen again but he was working on other project so couldn't join us. Dmitriy understood that we wanted to process the project sooner so he assigned many workers to our house from the demolition days and showed up every days to get things moving forward. His workers, Nikolai and Tim are very knowledgeable on building permit process. As we have not lived the house, Dmitriy and his crew immediately informed us any unexpected but important matters they discovered with the house while working at the house several months and made the work changes accordingly. It was holiday season but they worked hard to meet our timeline. All the inspections and permit process went smoothly and our kitchen, bathrooms and flooring was turned out nicely and has finished as we planned. As we didn't hire a designer separately so had to directly coordinate all the process with the workers mainly with Nikolai but they were very accepting and polite to give their opinions. Nikolai was very helpful and answered my numerous questions patiently. He and Anatoly worked our house till the end and did good rest of the works. Details were little short but overall nicely done. Dmitriy was always on time to show up when meeting and saves his word on timeline commitment but finished the works earlier or on time. We are very satisfied with the outcome so far.

Freedy H.

We made the wise decision of hiring Dmitry for a bathroom remodel. Anatoly and Nikolai worked on our bathroom, and Dmitry would come by most days to touchbase with his workers and with us. I've hired contractors before who only showed up for the estimate and then I'd never see them again. Not the case with Dmitry! He always made himself available to answer questions and would check in to make sure we were happy.

Dmitry and his team are experienced on SF codes but most importantly they have pride in their work and care about doing things the right way. Dmitry saw several things that the previous contractor had done incorrectly and helped fix the sloppy work of the previous contractor. Nikolai was able to identify and fix a leak, which had befuddled the many contractors we had previously consulted with. These guys are seriously smart and experienced! I can't tell you how happy I was to see Nikolai measuring and planning his work, before starting. He was so impressively fastidious! With previous contractors, they would never center or align things...Again, not the case here! Everything is carefully laid out and everything is lined up and centered....and if there's more than one way to center something then they would come and ask me my preference! Watching them work...I realized that I had hit the jackpot and had hired true craftsmen!

I feel like I could write 10 pages on how amazing Dmitry, Nikolai and Anatoly were, so I'll have to summarize. Knowledgeable, detailed accuracy and attention to detail, customer oriented, helpful, trustworthy, courteous... I waited six months to write this review because I wanted to be sure I was still happy with the work. I can safely say at this point that every penny we paid was well worth it, and we have zero regrets. Looking forward to hiring them again!