Mr. Sewer Rooter

Arisa K.

Responsive and professional. Robert and his crew replaced a section of pipe that was underneath a brick patio. Robert was very patient and understanding as I figured out what I wanted to do with the torn up square of the brick patio. They worked quickly and cleanly. I would call them again for future needs.

Aria S.

Robert was very responsive and helpful. I told him my problem and he quickly diagnosed it (and his fix did the job). His pricing was the best I got through the Yelp quote request system for hydrojetting. He was also very kind, professional, and reliable. I'll be going back to home next time.

Rita H.

No follow up, no follow thru, Hire someone to respond to the incoming calls , They came out and educated me on how to be a plumber, so it wasn't a waste of my time.

April M.

Robert was very responsive and communicated throughout the process. His team installed a fiberglass lining in my clients' sewer line due to cracks from large tree roots. He provided a video afterwards and gave us aftercare instructions.

Matthew H.

These guys did an excellent job that included digging up concrete to replace a bad pipe and I highly recommend them!

Matt M.

Very responsive and easy to work with. Highly recommend for quality, reasonable price, and communication.

Sean M.

Robert and his team installed a bullhorn clean-out at our new home on short notice. He and his team were professional and thorough. He provided us with a video and maintenance plan. At the end, his team, even watered some of our plants. Highly recommend.

Greg S.

Robert and team are all extremely knowledgeable professionals who will take the time to walk you through the issues they find and ensure that you have all of the information they need to move forward with a well thought out (and executed!) long term solution. They will also send clear pictures and videos of their work with explanations if you can't be there to see the action (as was the case for me). Super pro! Thanks Robert, Hugo / team!

Jackie E.

Used this company for a job a while back. My estimate went from $200 to $10,000. They seemed upset when I obviously went to get a second opinion from someone else. We did have to go with them since the connection to the city's main line was broken. They charged us for traffic guards, repaving the sidewalk, and a bunch of other frivolous stuff. Then, they didn't provide any of that! No traffic guard was there and I had to call them back out to get them to pave the sidewalk which was uneven and a tripping hazard - even though I paid for all of that in the contract!Then they dragged their feet for 6 MONTHS to file the final paperwork with the city too. I called repeatedly to get them to file it and finally they did. DO NOT USE THIS COMPANY! They will charge you for everything and not provide the services they bill you for.

In response to your comment: Yup, and this response is exactly the costumer service you should expect from this company. Well, we did it? Yeah, after I called and told you it was subpar! And you dragged your feet for 6 months... I had to call at least 7 different times to get you to do what you were supposed to do the first time. That's unreliable. Bottom line.

Allan P.

Had a great experience with Mr. Sewer Rooter 2 years ago for some basic hydro-jetting and a cam inspection.

However, I recently used them again for 2-year maintenance and explicitly asked for a digital copy of the video at least 3x. Never received a video, despite multiple promises. Hydro-jetting was suspiciously quick (10 min) compared to years' past. And after they found a crack in my line, there was absolutely zero follow up on what the next steps were.

$425 for a 10 minute job, no digital footage (despite multiple requests), and no follow up from staff on what to do next.

I get hydro-jetting and cam work done every 2 years and after this experience, I would 100% not use this company again. I'd urge you to find someone else as well.