Mr. Rooter Plumbing of The Oakland-Berkeley Area

Tiffany R.

So grateful to have hot water again, and so quickly! Alex and Erika and the whole Mr. Rooter team were super responsive, professional, and fast. Alex made some great recommendations for improving the draw and alarming the condensate/overflow pan. We have a new, energy-efficient water heater, and a trustworthy go-to plumbing company for future projects.

Richard C.

Mr. Rooter (Oakland) plumbing provided excellent service on two occasions. First, Spencer, the owner of this franchise, responded within hours to my backed up sewer lateral. He informed me that Albany City fixes this for free. He personally knew the City person responsible and he called on my behalf to order the repair. The City workers arrived the next day and fixed the problem for free! On another occasion, our garbage disposal failed. I got Spencer on the phone and he suggested an appropriate brand and model to replace it. I also asked for a new kitchen faucet, and he immediately recommended a faucet that we have loved. The plumber who arrived to replace our garbage disposal and faucet, named Alex, could not have been better. He was punctual, thoughtful, well informed, friendly and fast. He was thoroughly professional, and the work he did was excellent. I will definitely be calling Mr. Rooter of Oakland for my future plumbing needs.

Shayea K.

If you looking for a long terms works.
Come to Mr rooter plumbing.
But patience one of the keys.

Tina W.

Alex from Mr. Rooter is wonderful! He solved a tough plumbing problem at our home. He is cordial, skillful, smart, and professional. A think-out-of-the-box problem solver. We are happy and thankful for Mr. Rooter Plumbing and highly regard their technician Alex! We will definitely call Mr. Rooter for future plumbing services!

Lisa S.

Had another plumbing situation and man it was an emergency: the one toilet at my business, let's say' malfunctioned! Called Mr. Rooter, spoke to Spencer (one of the owners) and he dispatched Alex out to our place within a 2 hour period of time. Alex was professional, quick and very helpful! Plus Mr. Rooter is a family run locally owned business, which is the kind of business we to love support. Thanks again Mr. Rooter! #keepitoakland #bestplumbersbayarea

Jason T.

Update (as promised): Alex came and fixed our plumbing issue! He was knowledgeable, polite, and efficient. I am very pleased with my overall experience and I will definitely call Mr. Rooter for future plumbing needs.

Rafael L.

The folks at Mr. Rooter are not only the best in the industry with their skills and creative problem-solving, but are super professional, easy to work with, all have fantastic personalities, are responsive, and quite dedicated.

We purchased a 100+ year old home last year that needed all the work. New water heater, removal of old pipes and installation of new cooper ones, replacement of drainage pipes, new gas line to the water heater & HVAC, and new sub-sink waste centrifuge masticator. In a week's time, all the work was done to the highest of standards.

A test of quality and dependability is serviceability after work is complete (because, like everything else, things don't always function 100%). We've had a manufacturer defect in a part inside the Navien tankless water heater, which caused water temperatures to not heat up sporadically. Super frustrating, but three times the team came out right away until they figured out the issue (these machines are super high tech, so it takes some time to get to the bottom of it). A replacement part and several troubleshooting hours later (under warranty and at zero additional cost to us), the issue was resolved. Bravo for the team's persistence!

We have more work to be done very soon, and will update this review once that's finished. In the meanwhile, we always recommend the folks at Mr. Rooter Oakland/Berkeley to anyone looking for a suggestion (like a neighbour a street over who, today, asked our Facebook group for recommendations, which we happily gave the phone/email for Mr. Rooter to).

Oh... pricing is super fair too. We had contacted about 5 other companies when we scoped out the work. Though Mr. Rooter wasn't the cheapest (you get what you pay for), they were also not the most expensive. We feel like we struck an awesome middle ground that optimized the quality-to-cost function.

So yeah... all the positive reviews here are very much on par with what you'd want in a plumbing company. Bravo to the wonderful crew at Mr. Rooter!

Mike L.

We have used Mr. Rooter of Oakland for several projects around our house. Replacing 3 toilets, installing a garbage disposal, replacing bathroom sink plumbing and inspecting our sewer lateral Mr. Rooter of Oakland has displayed their extensive expertise in plumbing and their dedication to customer service. From the first plumbing project to the next, we will never hesitate to call Mr. Rooter of Oakland. They are the best.

Stephanie S.

After being burned by a few other plumbers who tried to take advantage of my ignorance in the world of construction I have come to trust Mr. Rooter for all of my plumbing needs. They show up on time, text me when they are on their way, are friendly and knowledgeable and always leave the work site clean. Their customer service is exceptional in my experience and I appreciate the way they walk me through and explain each step and my options for resolving the issue. I also appreciate that they make calls on weekends at no extra charge. I will never use anyone else ever again for my plumbing needs. Thank you for taking such good care of me, Mr. Rooter!

Evan P.

I've used Mr. Rooter multiple times. They replaced my kitchen sink faucet that was leaking. Did work on bathroom plumbing when I remodeled, and most recently, replaced a valve in a shower. The most recent job actually saved me A LOT because their work avoided having to open up a wall to access the issue. They are a reputable company, with honest workers. Like car maintenance, no one likes to deal with these issues, but Mr. Rooter does excellent work.