Mr. Rooter Plumbing of The Inland Empire

Heather L.

This place is absolutely legit. I got the company number from someone on Facebook recommendations this morning, and immediately I called about a leak under my kitchen sink. With the techs being busy all morning and afternoon, Jessica kept me informed every step of the way to let me know I'm still priority.

My tech, Kev (Kevin), just left. He was AMAZING. He explained each step as he worked, and definitely knows his stuff. He's up and coming in the company? No, he should be running it with how professional and personable he was tonight, AND hooked me up with a company who can possibly fix my cabinets from the water damage they suffered over the last couple of days.

Mr. Rooter, you have two assets on your team (Jessica and Kevin). Let them know how amazing they are!

Steven B.

These guys get it. They understand what customer service is about. Korin Davilla went out of his way to explain what was needed, what was going on, and took extra time to make sure the job would be taken care of in one day. Jovanny Varela communicated on that same level. It was as if I were being trained to do the job. Both guys were patient, understanding of the customer, and cut out most of the stress of the problem we were having. We are extremely happy with how the guys handled the job and communicated with us. If I were starting a job, the first two guys I would want to work with me are Mr. Davilla, and Mr. Varela. Thank you so much guys!

Michelle M.

Jeremy Hernandez was the service professional that helped me. He went above and beyond to help me with my toilet that was backed up from a months worth of baby wipes. He made sure that he got everything he could out of the pipes before he left. He also did a few test runs with the toilet and shower just to make sure he didn't leave without clearing everything. Great customer service !! I would definitely recommend him to anyone that needs basic plumbing services !!!

Meysa A.

Frank from Mr. roofer San Bernardino came by. He was professional and courteous. He diagnosed the problem and allowed me to make an informed decision. Definitely reccommend them

Darrian M.

Fast courteous and couldn't be happier with the the price. Job well done Gabriel Robles.

Ps. Thank you for letting my family know about the mistakes the last guy did before our walls were ruined. You went above and beyond my expectations.

Brandi P.

I can't thank Mr. Rooter plumbing and specifically Javier Moreno. Saturday night our toilet clogged and we were unable to contact our regular plumbers. I called Dr. Rooter Sunday morning and within 2 hours Javier was at our house. We recently had some of the orangeburg pipping replaced ( through a different company) and Javier explained we would need the rest of the orangeburg pipping removed if we wanted to avoid additional clogs. With the go ahead Javier and his team quickly got to work and replaced the pipes in three days. The first day he was able to resolve the clog so we could still use the bathroom. After the job was finished our backyard looked as if it had never been dug up. Javier was friendly always available to answer any questions we had. I was impressed with the entire Mr. Rooter team from the my initial call to the finish. I would recommend them for all your plumbing needs.

Ryan G.

The service tech that came out was a scammer looking to overcharge for service. I had water hammering in my house and he said to change the fill values on 2 toilets for $325 if that doesn't do it to add water hammer values on the washing machine. Then he said if that doesn't fit it you need a new regulator which would be $2100 to rep

I fixed the regulator at Home Depot for $88 which a another plumber told me which one to get and that would solve the issue.

Would not recommend this company they overcharge and change everything to fix the problem and increase the bill.

Update, still no call back from a supervisor. The truest don't care about the customer service!!

Rachel M.

Today my husband fixed a plumbing piece. The water pressure wasnt as high as it should have been. So my husband called up and the wonderful Robert Quinonez and his partner came out quick like always and in 5 minutes told us what was wrong.
Robert Quinonez is a great plumber, honest and gets the job done. Highly recommend him to anyone and everyone needing a good plumber.
Good Job Robert!!!!!!!

Sabina G.

Very fast service and very professional! Will definitely use them again in the future as well as recommended them to friends and family.

Lex C.

Just wanted to shout out Anthony. He came out worked fast. Very professional and dog friendly. Would highly recommend to anyone looking for a plumber.