Mr. Rooter Plumbing of South San Gabriel

Michal D.

We had another fantastic experience with Me. Rooter. We had an emergency issue with a clog and water leaking all over the house that was like a mystery straight out of Dr. House. Michael arrived within 2 hours of my call and proceeded to run a bunch of tests around the house until he found the issue with the main line clog, and he solved it within the next couple of hours. He was so patient and explained everything clearly to me, was extremely respectful and fair. I was so impressed again by their level of service and will seek out Michael again any time we have a plumbing issue. He saved us!

yasmin p.

Jesse and Joseph were very knowledgeable and great communicators. They worked efficiently and I would recommend Mr. Rooter to anyone.

Donna C.

I was having a problem with slow drains. Jaime came and cabled the drains and said I needed to have the main drain cleaned out due to roots in the drain. I scheduled it to be done on 2-6-2023.

Jaime and his assistant, Javier came and hydro jetted the sewer line,
did a clean out and ran a camera to make sure everything was okay. They were very professional, nice, and knew their job thoroughly and were h ard workers. They had to remove a lot of landscaping to do the job and they cleaned up afterward. The next time I need plumbing work done, I will ask for Jaime.

Matt L.

Very professional job done by Joseph Diaz! He was friendly and very helpful thank you!

Raymond H.

Excellent same-day service. Joseph really saved the day when I had a plumbing issue. He was professional, friendly, and incredibly knowledgeable about his trade. He even shared a few tips unrelated to the problem he was working on.

I am definitely a returning customer if I have any other issues.

Nicole V.

Currently i live in las vegas nevada and as i was visiting my mother in law in San Gabriel, I found out she was having plumbing issues. Shes 71 and constantly putting off repairing items in her house. The typical older, stubborn, family member, that we all have in our family. That's when my husband and I decided to take it into our own hands. We could not leave California, knowing that she was having these difficulties. What was happening you ask? When she would flush the toilet they would almost overflow. They would only flush half the time. When we would flush, the sewage would back up into the showers. So yucky brown stuff was either going down the toilet or up into the shower. Neither of those being good.

It was 11 PM at night and we decided to call rotor rooter to see if they would come out that night. The company is 24 seven however it was two days before New Year's and they were completely booked with having so many clients between Christmas and New Year's. Understandable. However, the lady was extremely nice and told me she could get me in at 8 AM.

The next morning, two men came out and were super friendly and knowledgeable about what was going on with the plumbing. They explain that it could be three things. One of the plumbing is old and needs to be replaced to when it rains. The roots clog the drains. Three another clock, which happened to pass the pipe. I was extremely impressed with how efficient and quick they were. By 9 AM they had everything working. They completely unclogged both toilets using a machine. We found out that there are roots in the plumbing. And with the price comes a camera that will go down the pipes in one week to determine which tree or plant is causing the route so that we can take that out

I was so happy with how professional, respectful and responsible they were. They even apologize that the carpet was wet even though we did that before they got there. They even had plastics over their shoes to keep everything clean and intact. I can't wait to do more business with them as it was. Such a good experience. Highly recommend, as affordable too.

Amanda H.

Very professional and reliable. Price is not on the lower side but you do get the reliable and expedited service. Highly recommend.

Kiara C.

Joseph saved the day. All this rain caused serious water backup on the balcony. Once he arrived he fixed the problem in less than an hour. Thank you for the great service.

Ann L.

Adam from Mr. Rooter came to help us with an issue we were having with our shower. They came earlier than expected, which was welcome because we wanted to the issue taken care of asap. Adam was efficient, professional and took care of the problem with the help of his manager. We will be using them again.

James V.

Leaving this review for Michael and his representation of Mr. Rooter Plumbing of South San Gabriel.

I performed a DIY project where I switched my galvanized steel water lines to PEX-B piping for one of my bathrooms that I was in the process of remodeling.

Once the PEX-B was installed, I turned on the main water line and tested my fixtures for running water. My primary bathroom no longer had running water in the sink faucet and the shower head.

I called several plumbers/plumbing companies explaining what I did and what I'm dealing with and Mr. Rooter offered to provide an inspection.

Michael arrived and I explained to him the problem that I was dealing with.
First and foremost, Michael is knowledgeable, experienced and most of all kind and incredibly helpful.

He informed me that Monterey Park typically has hard water which plays a large factor on the life/performance of galvanized steel pipes. Due to how these pipes corrode, during my DIY process, he explained that I most likely loosened a lot of sediment and corrosion that had built up in the pipe, similar to that of a clogged artery. All the loose sediment ended up rushing into my bathroom faucet and shower head thus clogging them up and rendering them useless.

Michael explained that I should have left one of the pipes uncapped before turning on the main water valve. Doing this would have flushed the sediment out of that open pipe and any other rubbish that may be in the pipes.
Once flushed out and only clear water is coming through, turn off the main water line, cap the open pipe, and turn back on the water line.

Michael aided by taking off the entire shower head attachment from the shower arm and turned on the shower. Sure enough, orange sediment and some blackish build up blasted out and the shower once again has running water.

I proceeded to replace the sink faucet myself and bought a new shower head .
Both the sink faucet and the shower works perfectly fine and I have Michael at Mr. Rooters South San Gabriel to thank for that.