Mr. Rooter Plumbing of Seattle

Marcelo H.

Good scheduling system. Horrible pricing, no concept of marginal cost. First valve = $350, second = +$40, third = +$100, fourth = +$350.

John H.

They say if you don't have anything to say about them Thanks Daniel the Sewer specialist
Say nothing

Daniel L.

Zach was fantastic. Our kitchen sink clogged up and was causing sludge to backup into the bathtub in our basement. Zach snaked the shit out of our crusty pipes and got everything flowing again. I also paid less than other quotes for the same work. I would 10/10 recommend Mr. Rooter and Zach to anyone brave enough to tell me they have a plumbing problem. Thank you!

Joe C.

Plumber came out quickly and new I needed a repair done ASAP. Charged $300 to replace 1 foot up PVC pipe. It took him 15 minutes

John Z.

We have called Mr. Rooter three times the last fifteen months (dishwasher install, blocked drain and yesterday, a complete replacement of sewer drain pipes in the crawl space of our house). In all three cases we have been 100% satisfied. The technicians showed up when scheduled, were professional and friendly, gave us an estimate, fixed the problem in the scheduled time and on the estimate. We could not be happier with the service and results we've had working with Mr. Rooter.

On the most recent job - replacing all the crawl space sewer pipes - the two-tech crew showed up as scheduled, worked all day and rather than returning the next day to finish up, worked until 7 pm so the job was completely done in a day. The lead tech, PJ Arjomani, was professional and friendly, and kept us up-to-date on progress and schedule throughout the day.

I highly recommend Mr. Rooter. Our experience with this company has been nothing but great.

Ann W.

Leaking faucet from our kitchen into the basement. Two guys came out (two-day wait time) and fixed the leak, replaced a plastic drain for $2300. Took about four hours so not too bad, price was pretty high though and we were caught off guard by the bill. We probably should have called other plumbers for estimates, lesson learned!

Katie H.

We called on Tuesday about our water shutting off sporadically, had a technician out Wednesday to diagnose the problem. The technician did not have the proper parts to repair it and said he would come back in the morning to work on it. He arrived at 9:30 on Thursday and spent 3.5 hours replacing the piping and electrical box near our water tank which he had diagnosed as the problem. The technician left around 1 PM after I had paid $1200 for the repair. At 3 PM I was using the hose to fill up water for my horses and our water shut off again (having the same issue we hired the company to fix). I immediately called the company and explained what I had and requested someone come out to fix it as we are now going on 3 days without consistent water. The representative said he could not have someone out until morning. I explained my situation and that it was 95+ degrees out and I had animals who needed water and he said he could not get anyone out until 8-12 PM the following day (3 days after my initial call). He was not compassionate about what I was dealing with or the fact that we still did not have water because their techno failed to diagnose the problem and repair our water tank properly. We now have $1200 less and still do not have our problem fixed. Overall, a horrible experience working with this company.

Heard from the manager today and fortunately they have offered to give me a full refund. They apologized and they said they never should have taken my call to begin with since they don't work on wells.

Nalani Y.

Our septic backed up, and the issue was between the tank and the house, they were out here that day. The work was completed quickly and professionally. I couldn't be more pleased

Linda L.

This place is an absolute nightmare! Late 2020 - charged me over $400! They were not prepared to do the work when they got here, they had to go out and get the parts needed. Then they replaced all of the handles on the tub and within 3 months when turned on - water streams from the cold water handle! Add to that the handles are obviously cheap parts as they do not easily turn on and off. THERE IS NO WAY THE ""REPAIR"" WAS DONE CORRECTLY. I did not pay more than $400 for cheap garbage parts and work that was not done correctly. I also requested a refund. I contacted them several times and they would not respond. Fast forward to this week - the parts ALL FAILED - diagnosis: not installed correctly and had cracks and missing parts - and it cost me over $500 with a different company. Mr. Rooter - you STILL OWE A REFUND FOR THE FAKE ""REPAIRS"" YOUR COMPANY DID!

Jack B.

I called for a toilet repair which involved replacing the water fill valve which costs about $10 to buy. I told them what was wrong with the toilet when I called for service so they would be prepared to do the job When they showed up. The technician gave me some hocus locus explanation of the total charge which was $425 including tax ! I should have sent him packing without fixing it and called someone else but I needed to have it fixed and would probably have fixed it myself if I weren't physically challenged at this point in time. Their advertising claims ""they want to be your plumber for life"" and charging the outrageous thievery prices that they do, I can understand why . They are truly big time rip off artists and should be run out of town on a rail...... disgusting and disgraceful Business practices and I will never use this outfit again.