Mr. Rooter Plumbing of Santa Cruz

Jen P.

Gaspare & his crew with Mr. Rooter have worked on our duplex multiple times. The entire crew was professional & very kind. I highly recommend them for all your plumbing needs.

B-Rock J.

Requested emergency repair. 3 hours later still no plumber. Called back and they said they made booking in error and could not send anyone. Never called to inform me. Wasted hours waiting when I could have used another service.

Ying Z.

The estimator was quite nice and professional, the job was done nicely. However, the job was estimated ~$3000 and to be done in one day, but it did not finish in the same day and added ~$1500 to the price. I think if it was estimated ~$4500, I may get other companies to do the job. That is the reason I cannot provide a better rating for this company.

Mary C.

My elderly mom had work done at her home. She mistakenly overpaid $70 on her invoice. She has requested a reimbursement and none has been received. I WOULD NEVER USE THIS DISHONEST COMPANY

UPDATE- my Mom received her reimbursement check today. Thank You Mr Rooter. You are an HONEST COMPANY!

B S.

Great response time and service but be ready to pay a premium price. They charged $350 to snake a bathtub drain! Sadly paid since we have houseguests coming and our usual plumber is on vacation. In the clear plumbing charges 1/3 that cost.

Melissa N.

Sage Padilla was awesome! Straightforward, honest, professional and guaranteed work. Thank you Sage! Also, Mr. Rooter fit me in fast and as my water was turned off, this was also great. Thank you again

Emily X.

Super responsive company, amazing customer service (one time they did forget to mark down my appointment but they made it up by having the technician come the next day and were very courteous about it). Shout out to Josh for analyzing the problem super quickly, coming over on his day off to unclog our kitchen sink, and walking us through everything he was doing/going to do. Seriously so grateful!!!!

Jessica M.

This company is responsive, responsible and consumer friendly. We have used them many times and will continue to do so!! Highly recommend!

David B.

Mario Sotelo came by our home and he is awesome! Analyzed the problem quickly, offered alternatives and once we chose the way we would go he was quick, efficient and reasonable. I highly recommend Mario

Elizabeth L.

Very responsive, excellent customer service and reasonable value to start - then the plumber, Josh, put this company over the top! He kept me apprised of the project's status with just the right amount of information for me, respecting my home, family, pet & me. I will be using them again and again.