Mr. Rooter Plumbing of San Diego County

Mancil S.

after back up and having them come out to camera work, they failed to even mention that they were not going to give me a video of it so that I could turn it into my insurance company. Never use this company worst service ever.

Sandi

came in looked at site and said he would email me . I asked for a ball park price and he refused stating "" I don't do that, I just come out and take pictures"". He did not measure, did not ask anything about the new item being installed. Unsure of why he even came.

June S.

We are very happy with Francisco's service. He's thorough, conscientious, time efficient, and professional. And Noe Bernes is very informative in explaining to us each step of what need to be done and why. They have earned our business. Thank you, Franciso, Noe and Mr. Rooster Plumbing. God bless.

Ed S.

We ended up having to replace all our 64 year old cast iron sewer lines. While that wasn't fun, Jose and Angel made it as painless as possible. The job was not small or easy and took 3 weeks, and all throughout they were courteous and professional. We were kept informed daily of progress and challenges. Each day they made sure to return the house to as functional a state as possible, so we could continue to live in it. We greatly appreciated that they tried to find ways to do the work with as minimal demo/impact to the rest of the house as possible. Thank you!

Ric S.

The technician came out and could not unclog the line. Wanted to install a new toilet instead. Wanted to charge way to much to connect a water line to an ice maker ($800)

Fred H.

Small job that needed immediate attention. The responded immediately and had someone here quick. Quality services

Miles G.

We had a leak in our guest house. I contacted Mr. Rooter through Yelp, and they were in our driveway in 20 minutes! In addition to our faulty toilet,they discovered that the cast iron drain pipes that ran from the guest house to our home were blocked and crumbling. They were here for nine days, repairing and replacing plumbing in our guest house and all of the way to our home. Everything that they recommended was thoroughly explained, and we were always shown the camera so we could see the pipes ourselves.They were friendly, respectful, and efficient - leaving everything clean and tidy at the end of each day. There were never fewer than three guys here every day. Noe, Jose, and the rest of the crew all deserve a big shout out for their great service. We will be sure to call Mr. Rooter whenever we need plumbing help in the future!!

Ryan H.

I own a rental property and my tenants contacted Omar from Mr Rooter. He was unable to snake the drain and told them it needed a spot repair. The plan was to tear up the floor and replace the pipe. I called another plumber to take a look and they said the vent needed to be snaked. The drain is now working perfectly. I paid $300 for a snake and cleanout installation, as opposed to $3498 plus new flooring for a replacement that didn't need to be performed. I'm giving this 2 stars instead of 1, because Omar could've had the best intentions. 1 star would have been if this was an intentional bid to make more money. This review is intended to educate other homeowners to always get a second opinion when told they need large repairs.

Kathleen S.

Once again we needed to call Mr. Rooter to repair a broken pipe in our old house. And again we received a prompt and excellent response! Jose and Jesus came earlier than expected and finished the repairs efficiently and were very courteous and professional. It was on a Friday morning and the office staff (didn't get her name) managed to work us into their busy schedule. They arrived earlier than expected and had the work completed in a short time and at a reasonable price. We have had Mr. Rooter of San Diego County work on our plumbing issues several times (different issues) and will continue to use their excellent service in the future. Thank you very much, Noe, Jose and Jesus. Job well done!

Georgios V.

I don't know where to start, they came over to check my plumbing issues, everything was backed up, I asked two questions, when and much, I was told 1800 and it would be done 4 , I got home at 5 The house was a mess and nothing was done. They came back the next morning with the supervisor and an additional 7000$ , unbelievable