Mr. Rooter Plumbing of San Bernardino

Alejandra G.

I called Mr. Rooter for what I thought would be a simple hook up of a filter set up in my sink supply line. It turned out to be a much more difficult job but their technician Gabriel worked diligently to solve our problem. Gabriel had to come back to my home 4 different times, he did not stop until our problem was completely fixed! With no additional cost. I'm so glad that I chose this company over any of the other ones I was looking at on Yelp!

I had bought the wrong parts for the set up and he kindly and patiently said that after I went to get the correct parts he would come back and finish the job for me. He did! Our water filter is set up perfectly after that and our plumbing issues were resolved!

The price was affordable and now I have a plumber I'm calling for all my plumbing issues! Highly recommend Mr. Rooter and our technician Gabriel!

Andrew C.

We contacted Mr. Rooter plumbing for a leak we had in the kitchen. It turned out to be a bigger job than expected that would be costly. Long story short the leak issue was fixed but another issue arose from assurances that were made regarding insurance. Jose the manager heard what happened to us as a result and was willing to lend a helping hand. He was able to empathize with our situation and got the issue resolved while keeping in contact with us through the whole process. Jose is a great manager and we are very thankful to Mr. Rooter plumbing for their service.

Melissa A.

My shower had been drawing very slowly and I tried all the online tricks with little improvement . I called Rooter and Frank was at my home within 30 minutes! He was so kind and was even sweet to my very nosey dog. He cleared my drain in 5 minutes, cleaned up after himself and was on his way! Such a pleasant experience! I'm so happy! Thanks Frank!

Henry A.

Mr. Rooter plumbing is outstanding. Robert Quiñónez was the technician that serviced my residence. He was professional, amicable, and knowledgeable. He kept everything clean and was very conscientious about his work. Overall a great experience. I would definitely hire them again.

Sandra K.

I needed help with a clogged drain. Ray Salas was sent on a Sunday Memorial Day weekend. He was able to find the problem and also found it to be more extensive than I had realized. They were able to repair and make it better than before. They were easy to work with and the job was done fast and left my home back to how it was before my clog. I would definitely recommend Mr Rooter.

Cecelia G.

THIS IS THE PLACE TO CALL!!!!!!
My bath tub started backing up when my washer was draining. It would slowly drain out so I didn't think anything of it. After a couple days it got to the point of no drainage! My tub was full of gross dirty laundry water and all I wanted to do was shower! I found Mr. Rooter and talked to Julio, he was kind, responsive, and very professional. Even better he had William out to my place in under 30 minutes! William was very professional, straight forward, and knowledgeable. We appreciate the quick and reliable service. I also like that this is a family owned business that has people who know how to take care of their customers! We are very happy and also feel good knowing we have a 30 days if anything goes wrong. Thank you Mr.Rooter.

Mark H.

What a Company! What a Service!
Saw them at the top of Yelps Plumbing Companies and they had a special on snaking out backed up drains. Called them first thing on a Monday morning for a really bad plugged up Kitchen Drain, that had been giving us problems for months. Customer Service rep said that she would get with her Technicians and give me a call back shortly. Which she did.
It was scheduled for a few hours later, and the Team (Vincent & Jared) arrived on time. They snaked it twice, since it was so bad and just like that, it was completed within 20 minutes.
Absolutely impressed with the young men that serviced our House. I've been in Construction for over 30 years and I know how rare that it is to find a sub or Vendor who'll do what he says, at the quoted price, AND DO A GREAT JOB!!!
Would HIGHLY recommend these guys and will use their Service for all my Plumbing needs.
Thank you so much.

JL s.

Quick and friendly service. Last night my 2 year shoved a toy in the toilet and it got stuck in the pee trap. I called Mr. Rooter first thing in the morning so in order to get this problem resolved. They were at my home in less than 20 mins from the time I called. When they got here they worked quickly, and CLEANLY, which was impressive because the entire toilet had to be removed and replaced. When they were done the bathroom looked untouched, you would never know that anyone had done any work in there. We will definitely used this company again.

Courtney S.

I want to say thank you to mr rooter sb for helping take care of my house in our emergency. We had a bad leak coming from the ceiling. Jayson and ray were very efficient in getting our issue taken care of. Thank you for everything. Would deffinitly recommend them

Earnest M.

Had a what I thought was a minor plumbing problem so I was referred this company.
Upon calling I was given an estimated time of 30 minutes which was great since it was a same day situation.
Robert and Frank both arrived promptly and introduced themselves by name.
Once inside, Robert told me everything he needed to do as far as inspection which gave me the power to decide whether to go through with it or just go a different direction. While inspecting the damage, he told me what had most likely caused it and my options; again making feel at ease and comfortable.
Once I decided what I was going to do, they both got right to work and didn't linger around with what needed to be done. As the job progressed they keep me in the loop and let me know what was happening. Once the job was done, I was pleased and happy with the service provided and would recommend this company, more directly Frank and Robert to do get the job done for you.
Didn't have to sit around all day since they were done within a few hours which was great for me! Service appreciated and recommended!