Mr. Rooter Plumbing of Richmond, VA

AoK Annette P.

They are Excellent in every way. Hank helped us and even did some preventative measures

Amy E.

Awesome experience from the very first phone call! After calling several businesses who were not available to help us in our emergency situation, our 4th call to Mr. Rooter was a blessing! They were professional and responsive to our situation right away! Unfortunately, we had to get a new septic and water line installed - but they were fantastic! They kept me updated via text and email, and sent pictures and videos of the work. Their promptness and professionalism was outstanding.

Bonnie M.

My mom's water line had a blockage which caused water from the washing machine to overflow the nearby toilet. Water poured onto nearby floors. My mom is 90 and had to have the problem corrected today (Friday). Mr Rooter responded. Nick Harten arrived on time and removed the blockage which required 110 feet of snake. Bravo. Nick was professional, explained the process. He cleaned the area before leaving. A hard job done well. Thank you Nick.

Chris ..

Called to set up appointment at 2pm, technician was on the way a little after 4pm. Job was completed within an hour at a great rate. Mark Lannitto did a fantastic job to fix the issue and restore water to my father's home.

Dave A.

They charged $395.58 to replace a flush valve washer on a toilet and 2 sink cartridges, washers and springs on a sink. $50 in parts tops, right? I wouldn't know because the invoice didn't break down labor versus parts. Just a total and no tax on parts. $350 labor for maybe 1-2 hours of work??? What am I missing?

Carol W.

Our outside faucets were 50 years old and one was dripping. Kent came and changed them both out and they work great. There was no emergency, but Mr Rooter was able to c

Mary S.

Fast, friendly and reasonable pricing. We had a plumbing emergency and they were out the same day and fixed the problem. Highly recommend!

Sara S.

When I have plumbing issues I know I can count on Mr. Rooter fixing it. They are professional and knowledgeable in all things plumbing!

Zal L.

The whole package was great. The office responded fast and set up the appointment, sending details in the text. The technician arrived on time detect the issue fast and performed the repair on the fly. He was very courteous and knowledgeable. The billing was paperless and neat. I would definitely use their service again.

Henry S.

I had an issue with my garbage disposal. Mr. Rooter quickly set up an appointment and got here on time. The staff was great and handled all needs related to fixing the disposal.