Mr. Rooter Plumbing of Richmond, VA

Sara S.

When I have plumbing issues I know I can count on Mr. Rooter fixing it. They are professional and knowledgeable in all things plumbing!

Zal L.

The whole package was great. The office responded fast and set up the appointment, sending details in the text. The technician arrived on time detect the issue fast and performed the repair on the fly. He was very courteous and knowledgeable. The billing was paperless and neat. I would definitely use their service again.

Henry S.

I had an issue with my garbage disposal. Mr. Rooter quickly set up an appointment and got here on time. The staff was great and handled all needs related to fixing the disposal.

Victoria L.

Had a running toilet so did a quick search on yelp and got a quick response from them. Requested a quote and they responded within minutes for setting up an appt. They arrived, inspected and fixed it. Customer service was great and will likely go back for future problems!

Robert B.

I can now officially say they are my plumber. They are professional, courteous, hardworking and caring. They arrived on time, installed the new plumbing, cleaned up, explained things, and charged a fair price. They really are THAT good.

Steven K.

They are very professional and obviously know what they are doing, but their quote was twice as high versus other plumbing companies.

Harry G.

Just so you know, after your tech came out and after using a camera and ""rooting"" the tech said to get a company that pumps septic tanks maybe they can help. So I called C & W Hanover Septic and they came out the same day (good on them, I know Mr Rooter does not do septic tank pumping) they found a slow draining blockage which is pretty much what your guy said we had. No argument with that. They dug up both ends (where it comes in and where it goes out) of the septic tank and were able to remove most of the worst pipe corrosion and a small grease blockage at the intake. It works for now so that's good. Its too bad Mr Rooter couldn't fix it but thanks for the suggestion.

Tasha C.

I love these guys, we inherited a contract the previous homeowners of our house had with them and they have just been amazing. They have replaced two of our toilets and it's just been a great process each time. Their staff are polite, educated and great to speak with. I'll always prefer them as my plumber.

Michael W.

Zeke was great!!! The offered to come to my home to provide me with a free estimate on what I thought was the replacement of the hot water shut off valve under my sink. Zeke took one look, noticed that the nut behind the valve had been loosened when I had shut it off to replace a gasket on the faucet. He grabbed his wrench, turned it a half turn, checked the cold water valve to make sure it was tight and told me that was it. Then he refused to charge me anything!!! Talk about great customer service! He said, that's just the kind of company they are! They'll be my first call next time I need a plumber. Thanks Zeke!

Anthony S.

I had that awful gray plumbing that started springing leaks. I knew it needed to be replaced sooner than later because of the failing connections. I had my entire house plumbing and hot water heater replaced by Mr. Rooter.
Paul came out to give me a quote and explained the whole process. The entire crew of Mr. Rooter was very professional, tidy, efficient and courteous! The job took two days to complete. They kept cleaning behind themselves and even made sure to hook up our water (and new water heater) for the first night before they left. Amazing customer service and quality work! I recommend them to anyone asking for plumbing services.