Mr. Rooter Plumbing of Reno / Sparks

Nathaniel B.

Savvy, understood our drainage problems and solved a commercial parking lot drain. Followed thru a year later to check out solution.

Sean G.

Richard came out to look at our water heater where the expansion tank sprung a leak. During our first call, he helped me stop the leak without having to come out and charge me. The next day, he showed up first thing and verified the problem. I have a home warranty and Richard spent quite a long time on the phone with them getting the work authorized. Turned out, the whole water heater needed to be replaced, and Richard took it upon himself to call the warranty company and got the authorization to replace it. The next day, he was at our home, replaced the unit in a very short time. Richard did great work, helped us with the warranty company, and was alway prompt and ready to work. We will be using Mr. Rooter from here forward.

Chad A.

Thank you so much for coming 4th of July and fixing my exigent problem. You did a great job

Jeff R.

I was very happy with the service. They were great with communications and did a wonderful job at my house. They unclogged my bath tub quickly and were neat, clean, and respectful.

Bonnie P.

As everyone knows, we are in the middle of ""shelter in place"". What a great time to have a toilet back up. I searched for a plumber online because i didn't have anyone that i used recently, and Ben Franklin is evidently not in the area any more. The technician, Richi, came earlier than the scheduled time and was finished within an hour. Worked with me on the price because of the current situation and did an excellent job. I will definitely call him again. I very much appreciate his kindness and his wonderful work ethic. Highly recommend!!

Cheryl H.

Took 2 hours for a tech to respond and come to my house. When he got here, didn't have the parts to fix the toilet, said he would be back the next night & scheduled time. Never showed, no call. My daughter called them to fix their toilet, scheduled 3 different times over 3 days & never showed up. How this company stays in business is beyond me-whoever answers their phones doesn't care at all about the issues.

Mari M.

Had a sudden problem at 6 pm with our toilet. Called Mr. Rooter and was immediately connected to a polite and professional person. The dispatcher then called me back to let me know a technician would be calling me in their way ""which shouldn't be too long"". Sure enough, Travis the technician called and said he'd be here in ten minutes. My toilet was unclogged and kind, knowledgeable Travis was out the door by 7:10 pm. I'll never flush a lady product down the toilet again, but if something else comes up, this is who I will call.

Patrick A.

Mike was very professional. Communication was appreciated. Told up front on costs so there were no surprises. Highly recommended

Archie G.

The worst! I told my tenent to call Easy Rooter and they mistakenly called Mr Rooter. I was charged 2 1/2 times more than Easy Rooter charged me for the same service. Then the next day i had to call them back and redo the job. Bad work, horrible price an all around terrible experience.

Albert J.

I recently(7/23/18) had a Mr. Rooter plumber technician come out to fix a clogged kitchen drain at my home. It was difficult clog with grease that was far into the drain system.The Technician did a great job in clearing the problem. Made sure that the drain clear was completed in checking his work to ensure this. Cleared the clog well. Good customer service, friendly and shared some excellent advise on how to prevent this problem in the future. I would recommend their service and seek their services in the future for any other plumbing work. Thank you.