Mr. Rooter Plumbing of Palmdale

Sandy W.

I called had a leaking shower head set up appt they came out and gave a estimate for over $500 to put a Cartlidge in my shower. I thought I was being punked , but wasn't couldn't believe it. I would would never call or recommend anyone to them I do want to stand economics is going up but 540.00 is over priced for a Cartlidge to be replaced a 10 minute job is sad that people are still trying to rip other people off but God bless him I got it fixed for $100

Billy M.

Called for an appointment and talked to a nice lady who set my appointment for between 2-5 on sat April 10 2021. It's 8:24 pm they never showed and didn't even call to let me know they couldn't make it. I used these guys once before same thing never showed until I called a dozen times. Will never recommend these guys to any one nor call for service again. I'm really pissed off because I needed my toilet flange fixed. Thanks guys for nothing

Cynthia C.

This is the biggest rip off I've ever encountered. After installing a hot water heater. Over $1600. They suggested I get my kitchen sink drain cleaned out. I heard him say $45. So I said OK. when they handed me the bill it said $500.00. I just about lost my mind. I'm screaming at them. They reduced it to $250. Still grossly over priced. Just need to post this rip off joint. The worst con game ever. Disgraceful. Shame on Mr. Rooter. ROOTER THE Rip OFF company.

Christopher H.

Checked their website which stated it serviced my residential area; however when I spoke to receptionist she advised me the manager stated they DO NOT service my area. Poor information listed on their supposed website.

James T.

Jorge Vallarta (aka SUPERMAN) was a true professional and explained in details what was needed to complete the repair and how much it would cost. In addition, he provided accurate timeline to finish the job. He was willing to call back the office when I requested to negotiate the final out of pocket costs and his leadership gave our family some wiggle room for savings. Above all, Jorge was kind and extremely helpful in providing preventative maintenance tips that could avoid water damage or costly repairs in the future. Thank you again and keep saving the world one home visit at a time, Superman!

Daniel D.

Was promised a refund in early October and have not received it.
I had blockage in my kitchen sink, bathtub, and toilet. The technicians came out and fixed it at a cost of $2500. Fast forward a couple of days and the sink clogged again. They came out and fixed it. Fast forward a few months and the bathtub clogged again. They come out and quoted me $1800 to fix it!! The technician had ran a snake and told me the pipe was broken and they charged me $120 for the visit, even though they were out here before to repair all this stuff. I call another plumber to get a second opinion and he comes out and unclogs the drain in about 2 minutes. $80, done and has worked fine ever since. I call back because i want a refund of my $120!!! They came out at the end of september and i still haven't received the refund, after no less than a dozen phone calls to the office. The process has gone like this..okay, i will relay this to the field supervisor and have him contact you. Days go by, finally get a call. supervisor tells me he will have a talk with the technician. Once again, days go by. I call the office and i'm told he's in a meeting and will call me at the end of the day. Nope, I call back the next day and connect with the supervisor and he tells me he was in the field all day yesterday. Interesting??!?! Anyways, he tells me he approved the refund and sent it to accounting. Fine. More than a week goes by and I call back, OH, accounting has approved it and cut a check. Fine. Another week goes by, I call back, Oh it's here, do you want us to deliver it or mail it? Since I live pretty far, i said go ahead a mail it. Another week goes by, she says, i don't know what to tell you, it's been sent out. I told her it's ridiculous that this is talking so long, and she got upset and told me it's a process. and hung up on me. So now it's mid December and nothing.

Nancy O.

I called about my water heater and Jorge and Ellis came promptly. My water heater needed to be replaced - It was 30 years old and had just given up the ghost! I now have a new energy efficient water heater professionally installed. Great job Jorge and Ellis! Thank you!

D. C.

I had a blocked drain pipe that led from underneath the kitchen sink. I made an appointment with Mr. Rooter of Palmdale to unblock it. The pipe was accessible from an outside clean-out opening, so it was not a complicated job. The Mr. Rooter employee recommended hydro-jetting to clear the drain, so I agreed. He spent about twenty minutes on a computer tablet doing calculations or whatever (seemed like a straight forward task to me), and then gave me the estimate:

$675.00 TO CLEAN ONE BLOCKED LINE!

$675.00!!!

I immediately told him to leave.

I contacted another, reputable plumber who did an excellent job, with brand new hydro-jet equipment and charged much less than Mr. Rooter tried to charge. An actual fair price for the work done. The job took about 30-40 minutes total.

That means the Mr. Rooter company charges almost $1350.00 an hour to unclog a drain.

So if you have lots of spare cash you want to throw away. If you like getting robbed blind. And if you like paying a plumper more than a heart surgeon, by all means give Mr. Rooter a call.

But if you want an actual, hard working and fair plumber, you can use the outfit I ultimately used. I've given them a review here as well. They go by three initials starting with T.

Jennifer R.

I called bc my water heater wasn't heating all my suites... turns out it just takes a long time bc the water heater is too far from point A to B. Was charged $74 for that. Kinda annoying that I paid so much for that analysis but they showed up on time and fit me into their schedule. Feeling kinda eh about it.

Kenneth R.

Great job Gorge, Cleared my blockage in no time flat..