Mr. Rooter Plumbing of Palm Desert

Selma K.

Mr. Rooter took on the worst job you can imagine. Our sewer line collapsed and we had to break ground inside our rental unit and out through the patio. Marco and the Mr. Rooter guys dug 4 feet down into the ground to locate the pipe that was 40 feet long. They finished the job within a day and a half !! ... laid in a gorgeous new pipe ... and superbly cleaned things up !! And they charged us only 1/5th of what others quoted. We highly recommend Marco and Mr. Rooter.

Gloria M.

I could not have asked for a better technician to come to my home! My kitchen sink as well as my laundry sink weren't draining. I looked on home advisor for a recommendation and several company's came up. I chose Mr. Rooter because as a kid, my mom used ""Roto Rooter"" and the name brought back some good memories. Anyway, Joel came to my home and discovered that my pipes had roots. Certainly not what I was expecting. While Joel was at my home, he showed me how to drain my sink if it ever fails to drain again (while i'm saving for repairs). He gave me an estimate for running a new line to bypass the roots. Although I cannot afford that at this time, I will be having it done in the near future and Mr. Rooter will be the ONLY company I'll be calling for that service. In addition, as I was asking Joel about the name ""Mr. Rooter"" he mentioned that he has a really good boss who runs the company on doing the right thing. It is not often that a technician speaks highly of his boss, but Joel certainly did. Priceless! Again, this is a very good company, that I will be using exclusively in the very near future!! :) Thank You! Gloria Jean Montez

Zan S.

Mr Rooter came on a Sunday morning in the time that was promised to clear our kitchen drain. The technician was friendly and efficient and showed us the pictures with his snake camera when he was finished. Cost was in line with an emergency call on a Sunday!

Lucy B.

Lance came to our rescue. After my regular plumber was unable to unclog my main line they referred me to Mr. Rooter and Roto Rooter. I originally called the other guy but they called and canceled my appointment. Of course this was the night before Thanksgiving and I was hosting dinner the next day. Mr. Rooter sent out Lance he arrived around 5:30 and did not leave until he fixed the problem. Thank you a million. Would happily recommend this company to any and all.

Vivian F.

Mr rooter came out and fixed a pipe under my condo. David also offered to pay the detection company to find the leak. They found the leak fixed the pipe and charged me 2500. So at the end of the day they did not pay the detection company. And the the pipe broke within a couple of weeks and they did not guarantee their work. When I called them back they came out and said I needed to repipe unit at the amount of 8800. Of course they gave no credit for 2500 I already spent. I do not recommend them. I called a repiping company name GandW they came out repiped the whole house cleaned up closed up all walls did city inspection all in 3 days for 6900. Very professional and honest.

Patrick L.

Mr Rooter responded to my needs and did a great job, David the owner came out personally to supervise the work. I will recomend Mr Rooter. Patrick Lee Heritage Palms

Cara R.

Marcus was very knowledgeable and educated us about the problems we were having.Gave plenty of alternatives and how to assist us with our plumbing issues. No attempts to upsell and was very prompt and courteous.

Jerry D.

You better NOT! If you ask for an estimate you will be given an outrageous doom and gloom estimate of ""necessary"" service at an incredible price. In my case to snake (blow out) two lines it would be $2000.00, and this for no existing problem but just considering preventive maintenance. For the line from the street attending to landscape another $1000.00. I am sure they know what they are doing, but they will sell you, at outrageous out of whack rates, that which does not need ""doing.""
With these kind of people they would likely find something more that also ""needs"" to be attended to. Where do you find such people that are willing to take such advantage of others? Call your trusted ""handyman"" and ask him for an equally trusted plumber recommendation. The handyman may be able to solve the problem as well. WATCH OUT !!!!!!!!!!!!!!

Joanna B.

Called with an emergency - toilets backing up into shower stall due to clogged sewer line at our Palm Springs house.
Joel came out here within 30 minutes. He diagnosed the problem, cleared the pipe and arranged to come back with a more long term solution to mitigate old pipes and an outdated clean-out system. He finished the job the next day and offered a guarantee on the work.
All of the one-star ratings here on Yelp are due to perceived higher prices (and one disgruntled employee). Of course, you can always find someone who will quote a cheaper price just to get the work, but this job was done quickly, correctly and cheerfully. Joel was super nice as was the manager, Katrina. Sometimes you just have to pay what it costs to get the job done right.

Dean P.

Beware !!
BEWARE
Mr Rooter charged my neighbor $6500.00 for a repair that similar plumbing professionals charge $2000.
The 78 yr old woman had no idea what to expect and trusted the technician. Do Not
Use This Company