Mr. Rooter Plumbing of Omaha

Anne K.

Unfortunately, this company , Mr. Rooter of Omaha, takes advantage of elderly clientele!!
They were going to charge my father $16,000 (I am not making this up) to clean out a clogged sewer drain. They ended up charging him approximately and receiving $6,500 before the family stepped in and put a stop to their service. They were definitely pressuring him into completing their recommendation.
DO NOT use the company....!!!!!!!!!!!!!!!

Kelly L.

Izzy came out to assist us with a plugged kitchen sink on a Saturday. He was prompt with his timing and called prior to arriving.

He was very knowledgeable and was able to explain our issue and what was causing the issue.

He worked hard to resolve our issue and we appreciated his service.

Bob Z.

Charged $650 for a simple garbage disposal replacement. Could not even get it done in an hour, took 2 hours. Live and learn. The 'learn' part is basically learning that there are places out there that are lower cost, better products, more efficient and knowledgeable.

Kaitlyn S.

We called and they were here within an hour. Bart took time to walk us through the issue, what to look for, fixed it and even cleaned our or drain while he was here. The service and value was spectacular! 100% would recommend them to people in the Omaha area!

Mark B.

Bill did a great job cleaning out our main sewer. He was very professional and when he finished he left no mess.

Thanks Mr. Rooter and Bill.

Christel F.

We called on Black Friday with a kitchen sink that wouldn't drain and company staying with us. They sent someone out right away. Jamie came and was amazing at explaining everything and within 15 min. everything was done. It was clean and fast and he was so polite. Will definitely use him again for any pluming needs. We will ask for him by name. Also couldn't beat the special they were running. Great value! I am so glad we requested service from them.

Amber S.

Had a plumber come unclog the sink in our master bathroom. There's black stuff all over the countertop, the floor, and the bathtub. He didn't even work on the bathtub. Everything we had on the edge of the tub (shampoo, body wash, bar soap and two clean folded towels) are in the bathtub and completely soaked. The towels have black stuff all over them.

Lisa J.

I called Mr. Rooter because I had a leak in a pipe that was leaking in my garage. The tech came out, cut a hole in my ceiling, ""fixed it"" and left it. This cost me $490. I truly believe I was grossly over charged. After that tech left, the floor drain in my basement backed up and flooded my basement floor with what I was told was ""sewage"" which now will cost me to have my flooring, carpet and drywall cut out and replaced. I have had plumbers to my home before and I have never had anything like this happen. I called again and a new tech came out. He claimed my main drain was clogged. To unclog it, it would cost me another $400+. By this time I'm fuming. He then said it would be an additional charge to unclog the floor drain I feel the first technician did something to cause this problem. I have NEVER had that issue before! The second tech was a smart ass and very unprofessional. I'm done with them and will be sure to tell anyone who needs plumbing work done not to call them. I wish I had read the reviews before calling them....my fault.

Bernard L.

Mr Rooter was able upon the second visit able to clean out the drain at my mother's house but the technician lacked any semblance of customer service skills. The managers argues with me and hung up on me. I hope they are proud they were able to make my 96 old mother cry. I would spend your money at other plumbers who would provide a better service experience.

Louise W.

Thanks to Dustin for clearing our backed up drain so quickly! I was worried it would be a big mess as all of the drains in the basement were clogged, but even though he had to ""snake"" the main drain out of the building it was a clean and professional job--well done! I definitely recommend Mr. Rooter service for business or home plumbing issues. Thanks again Dustin!