Mr. Rooter Plumbing of Northwest Florida

Caleb E.

This company was super quick. I called and they came within 30 minutes. Our service technician Mr. Billy Bauer really knew his stuff. He worked quickly to diagnose and fix our issues. He also provided us with a quote before he began to make sure we knew how much everything would be. All in all we will be going back if we ever have issues again. 10/10

Chelsea B.

My house was built in the 60s and therefore has cast iron pipes. When I bought it back in 2019 I started having plumbing issues in the kitchen. I called out four different companies that wanted to dig up my entire kitchen and living room. Luckily I came across Mr. Rooter plumbing. Keith taught me about a new epoxy lining technique that practically makes the pipes brand new. It's now been 1.5 years and I've not had any issues with that area. Recently though the kitchen would not drain at all! I was scared the epoxy pipe had broken and we were back to square one. Oddly enough it was a hickory nut that fell down the vent stack. The entire staff as always was friendly and super helpful. Keith again answered any question I had and giving plenty of detail along the process. He was able to clear the pipe same day. I'm so thankful I found this wonderful team. When it comes to problems you can't see it gives peace of mind working with a great company like this!

David H.

I had an overwhelmingly positive experience; I called Mr. Rooter NW FL and requested someone come by to look at my two shower drains. The operator collected my information and shared that 15-20 minutes later, I received a phone call from dispatch. They shared with me someone could be at my house in 20 minutes. """"I was like, um, OK."""" Luckily, I live 10 minutes away from work. I pulled up, and there they were, waiting on me! They assessed, provided the price, patiently waited while I chatted with my wife, and then did the job. The service, professionalism, great attitude, and proficiency of their work were terrific. The plumbers finished the task in less than 30 minutes! I recommend using them. Thank you, Mr. Rooter Plumbing NW FL team!

Jessica T.

Very nice staff and appreciate how quickly they would respond to a service call. The guys who came out to my house would actually explain the problem and how they were going to get it resolved.

Rob B.

Mr Rooter / Hobbs plumbing was spectacular. I was promptly scheduled. Lee was my technician and he expertly, quickly and efficiently replaced my garbage disposal. Top notch service all around. Thank you so much!

Ted P.

Had a slab leak, called and they were out the next day and fixed the problem and the price was great!

Harry I.

I have used Mr. Rooter for several years but recently had to call for 2 different properties with extremely challenging plumbing issues. Both Zach and Lee completely outperformed themselves until late Saturday night (Lee) to get the issues resolved. Mr. Rooter is like my wife to me, cannot live without!!!!

Sunny Z.

Not sure why but we called and asked to have a simple sump pump installed in the basement under the porch. It has been collecting water due to raining for months on end. They then say they can't install a sump pump because the don't think the water leak is due to the house. Hello there is no water leak that was already checked we just need a sump pump totally separate thing. We didn't ask them to check pipes or even go into the house! Why they would not install a simple pump I have no clue! Honestly it was bizarre and I am not even sure what to say. Anyway we called a contractor we know and he said sure I can install for you guys. These large corporate companies have some strange issues just doing what you ask for.... So confused I don't even know what to say.

Rosa R.

We had plugged drain pipe issue and only received a quote for creating an outside access via crawl space to drain pipe and were charged 225.00 which my husband paid before I returned home Plumber left leaving plugged drain pipe -backup in bathtub and shower.. No snaking the pipe via MBR Bath sink drain as was done previously by a different plumbing service. I called to complain and nothing was done. We ended up calling the previously used plumbing service to snake the line sucessfully. The only positive was the folliw up call by the Plumber on his own and was well-mannered. He said his hands were tied in company fee charged and collected.

Charles F.

Had everything pumped out and cleaned had taken out most of the broken pipe had done all the hard work but didn't have the pipe and fittings that was 8 inches long that probably cost about15 dollars. I think I was over charged for this job the technician was great and professional . This job didn't take 30 mins and I put the lid back on woks like it should. I think they need to adjust there prices they are a little bit costly.