Mr. Rooter Plumbing of Nevada County

Rob S.

A sewer-line backup at 5 PM on a Saturday at our cabin in the middle of nowhere. By 8 PM Mr. Rooter techs did what they said they would do and the problem was fixed.

Linda D.

We had the unfortunate situation to have a backed up sink on Thanksgiving morning. With a house full of visiting family it was ummm, tense. I called and got, so sorry forgot the name, a lovely woman. She assured me that there would be someone out within the hour with no extra charge for holiday. Yep, Jimmy was here within the hour. This was not, as it turned out an easy fix. 4 hours later, removing and replacing pipes, YAY, kitchen sink drains. As it was additional work so there was an additional charge. It was explained to us so no surprise. All in all still very reasonable for the work and hours involved. Follow up phone calls the following week to to sure we were satisfied. These folks get my highest recommendation!

Kathy F.

I have never been more pleased with my service and there Plumbing confidence ever. Todd was clean professional competent And Timely he was here within an hour he did a wonderful job I have a small one bathroom Ranch House in Penn Valley and everybody knows I'm a tough cookie to please in this town. I'm also a contractor's daughter if that tells you anything. I would recommend them to anybody and everybody I know and I will have them out again thought you were wonderful thanks again Kathy Jepsen

M. P.

This company does not respect No Trespassing signs. I have two and they walked right past both to leave their flyer on my front door. When I reached out to corporate, they didn't bother to reply.

EDIT: I've had to edit my review because the owners threatened to sue me! It just gets better and better...

Nancy L.

Timely. Talented. Terrific. These are three things that you want to say after finding a plumber who does the job efficiently, on time, and at a very reasonable price. I heard about Mr. Rooter plumbing service via the KNCO radio ads. I could tell by the friendly voice of co-owner, Lindsay, that I would have a good experience working with them. I was right.

On a very dark, early, and stressful morning, I discovered a broken toilet in our master bath. Although normally my handy husband would have fixed the toilet, he was recovering from major surgery and this was the closest toilet for a man on crutches - not a good scenario! Not only did Lindsay cheerfully take my call, she worked with her team to reschedule and reroute a repairman so someone could urgently repair the toilet and return us to sanity! And all this with no extra charge for a rush service down in Lake of the Pines. Jimmy fixed us up in no time. I HIGHLY recommend Mr. (and ""Mrs""!) Rooter!

Stephanie T.

I called and within an hour they were here. They were very pleasant and professional, the job was done quick and our water is back on! I will use them again. Very pleased with this locally owned business!

Midge F.

Fast, efficient, professional, WONDERFUL! Arrived on time, provided an estimate, fixed the problem super fast, gave a 90 day guarantee. Doesn't get much better than that.

Kat T.

I got online and Googled local plumbers yesterday. I called about 3 or 4 plumbers and no one answered their phone. I called Mr. Rooter and I immediately got Maris (sorry if I spelled that wrong!) on the line and she could not have been more pleasant to deal with! She advised she would be sending out Noel to diagnose our problem. She also advised me that they are open 24 hours, they will always answer their phone and they do not charge extra for after hours, weekends or holidays. Let me tell you, all three of those will make these folks my forever go to for my plumbing needs. I have never heard of a plumber not charging for after hours, weekends or holidays. As for answering their phones, do you how many times I have called a business for service only to get voicemail? And every time that happened, I hung up and called the next on the list. It is good for the bottom line of your business to have someone answering your phones, at least during business hours.

Okay...so back to Noel. We are renters and so Noel had to get permission from our landlord in order to proceed with the recommended repairs. So that we are all on the same page here, our landlord is NOT and easy person to deal with. Not only is she, well let's just say, frugal, she is also a bit of a know it all and just grilled the heck out of poor Noel. He was super patient, beyond respectful and handled her just beautifully! Noel was polite, efficient, clean and professional all around. Way to go Mr. Rooter! Job well done all the way around!

Jerry M.

While doing some organizing under the house, I noticed a very small drip every 5 to 10 sec., coming from a solid length of coper hot water pipe near the water heater. Called Mr. Rooter. They they were able to schedule service the next morning. Dan came the next morning and cut out and replaced the short section of defective pipe. While he was here, he rerouted some pipe that was interfering with a storage area. Job well done at a reasonable cost.

Rob L.

We called Mr. Rooter around 3:30pm on a Tuesday after every drain in my home started backing up out of nowhere. The woman I spoke with on the phone was extremely helpful and let me know that they had a Senior Technician in the area and he could be there within the hour and get everything working again.

A bit later, Noel showed up at our house. He quickly diagnosed the problem, got everything working again and wrote up a great report that we will be able to deliver to our HOA in order to get the problem fixed.

The next day I received a follow up call to insure that everything went well, and they informed me that they would be sending me a typed report in the mail to help with the presentation to our HOA.

When it was all said and done, Noel and Mr. Rooter took an extremely stressful situation for a new homeowner and remedied it quickly and efficiently! We would highly recommend their services any time!