Mr. Rooter Plumbing of Melbourne

David M.

I had a clogged sewer pipe, Mr. Rooter was able to send out a plumber immediately. Jeremy Ross was able to inspect and clear the stoppage quickly and professionally. Jeremy recommended having the system hydroblasted, he was out today to complete the job. I can't say enough how well he was able to resolve the issue... D. Morgan

Scott W.

I called Mr. Rooter plumbing and they came out the same day Daniel who I guess was the technician was very professional on time very polite and did an outstanding job I would offer anybody that is it to tell you to take this company if you need any plumbing needs

Lee L.

SUPER EXPENSIVE. Called to have a snake run down one of the roof vents to unclog that sewer line. It is a constant source and needs snaked about every 2-3 years. Had other plumbers come out; one retired, other I lost their card. They charged a little over $100.00, less than $200. Mr Rooter wanted over $520. Not in this lifetime. I'll go rent the equipment myself from Home Depot or Lowes and do it myself.

Martha B.

I called Mr. Rooter after I had new toilets installed and the guest bathroom had water all over the floor. They sent Jeremy Ross over. Jeremy tested the toilet and found no problems with the installation. I expressed concern that it would happen again. We had already experienced sewage backup and were in the process of getting new walls, flooring, and cabinets installed. Jeremy took the time to go over all the possible causes of this leak. He gave me options as to how address and resolve the problems, but never pressured me, since these options would be diagnostic. I opted to do what he suggested. The toilet has not leaked again and I felt empowered. I was very happy with Jeremy. He was able and prepared to do everything he could to ensure we have no further leaks. He had the equipment to check all the pipes in our home. He encountered no blockages but some sediment that could eventually result in clogs. He told me I did not need to address this issue immediately, but it would be something to consider addressing, and also informed me that the plumbing valves I currently had are notorious for causing leaks. I decided to change the valve on the toilet and had the kitchen pipes cleaned. Jeremy was very professional, courteous, well informed, patient, and personable. I highly recommend him. Thank you Jeremy for a great job.

James H.

Had an issue with a pipe while installing a bidet. One of the pipes was so old and rusted it basically snapped off. We needed someone to come out as soon as possible, but it was light when I needed them, they came the next morning at exactly 8am, when they said they were coming. They fixed the problem, installed the bidet properly, and did it all for a reasonable price. The plumber and his apprentice were super nice and considerate, offered to wear their masks. I was very happy with the job and will call again if I need them.

Regina F.

We used this company once before within the last two years since moving into this house. We were very impressed with them. Yesterday Valentine's Day 2021 however my husband noticed that one of the toilets was flushing slowly. He tried everything that he could do and then all four toilet stopped working. We called Mr. Rooter and reached their answering service -they are supposed to be 24 -7.The young man we spoke to was aware that there were three people living in the house and no functioning toilets and told us that someone would call us Monday morning- they had no one to send out to us.As a doctor I know it is unpleasant getting called away from your family & social activities but it's part of the job. Same thing when you're on call for a plumbing company. We got a different plumbing company Sun Plumbing who showed up to our house within 30 minutes and were very pleasant & very efficient. This morning I waited to see what time Mr. Rooter would call me- we had called on Sunday late afternoon early evening and did not get a return call until 8:52 AM this morning. I told the girl that I even asked the operator to please let the plumber know we had no functioning toilets in our house & it was an emergency. She said she saw that in the notes ! A lot of good the notes did !Sun Plumbing is now my new company.

Lily Y.

On time response to appointment. Professional manner; wore PPE. Clean and neat job - floor was kept clean and dry. Very good job cleaning stopped up line, showers, toilets, and sinks. He ended up having to use 50 feet of rooter line to clear it. 30 day warranty.

Z M.

Today, Mr. Rooter sent me a check for the food loss due to their employee unplugging my fridge (spoiled food) without telling me. The verbiage in the letter states that this resolves all and any issues with Mr. Rooter. This is incorrect. They have not reimbursed me for the $250 leak detection report I paid for. When I called and inquired why, the authorized employee states that the invoice I received is the leak detection report I requested. So an invoice stating I have a leak where the floor is wet is valued at $250. I told them this prior to hiring them. I requested a report that I could give to the plumbers to fix the issue.

Carolyn M.

First they said $250 to find small leak coming out of the wall..it took 2 minutes for the guy to find it..and I might mention this guy didn't even have his own flashlight and had to borrow mine! Then I was pressured into signing a $1750.00 contract to do this huge job that would take hours the guy told me. all total it took 4 hours for him to find it and fix it!! $500.00 dollars an hour!! No equipment needed, he didn't bring his flashlight the next day either and rooted around to find one in my garage, broke a glass vase and left glass everywhere! Who do you plumbers think you are rocket scientists!! I got taken to the cleaners!! Don't use these high pressure rip off artists!

Bvibum E.

They charge double a normal plumber, and the guys are pissed that mr rooter takes the lion share.