Mr. Rooter Plumbing of Long Beach

Sally M.

Amazing!. Prompt answer by a live person, immediate appt, a call back to let me know the tech is on his way (less than 5 mins after making the request), professional and clean technician, patient explanation and up front cost (no cost for assessment), and clean afterwards. Tech was at my door less than 30 mins from the initial phone call! What business can do that nowadays?!! That's more than I expected. (They said a tech will be here in 2 hour window. That's impressive to begin with). I called another ""network"" of plumbers prior to calling here and they couldn't even tell me whether or not what will cost me to have a look.
This place is definitely on my list. I recommend this place. I don't know about other Mr. Rooter places but this one is a keeper. Thank you Andy and Mr Rooter for the job well done and so quick!

Linda H.

I have used Mr. Rooter a few times with satisfying and positive results. I called this company again because of pass experience. The plumber that came out quoted me $3200.00 dollars and added that it was imperative that the work gets done. I was in the process of signing for the work when my neighbor told me to get a second opinion. I got the work done for 89.00, a regular kitchen sink de-clog. In addition, the plumber that I hired didn't find any of the issues that Mr. Rooter's representative stated. I called the company to inform them of the findings and the great difference in price. It has been almost a year with no plumbing problems. This was almost an expensive lesson. Now if I get a quote higher than normal I will get a second opinion. I do realize that the plumber didn't speak or act on behalf of the company, but I won't call them again because my trust has been broken.

Joyce F.

The team at Mr. Rooter plumbing are fantastic! They worked on my plumbing on Friday and Saturday, they did an amazing job, no more plumbing issues! Brian and his team were courteous and on time, really professional. I would highly recommend Mr. Rooter plumbing anytime!

Joyce M.

I Called Mr. Rooter, With in an hour Jim R. came out to fix my leak
under the kitchen sink. He told me they had a free inspection for
sewer leaks, he took the scope down the pipes, I noticed some
crack on the pipes & some build up. I decided to have the pipes fixed.
Jim explained what they would be doing. Set up the appointment for
the next day. Workers arrived on time & was very polite & explained
what needed to be done, step by step. They had no problems of me
watching them do the job. The major work was done that day & they
came back to patch the hole up. They cleaned every thing up very nice.
I will definitely call them again & highly recommend them to anyone.

Paul B.

Wow! I called them, and they came within the hour.

When they asked for my address they had mentioned the prior homeowners name (we're the new owners of the house). Which was good, because it meant that the prior owner used the same service!

Anyway, dude came in and fixed our clogged toilet in like 2 minutes. $79 gone in two minutes. But shoot, it's worth it. I don't think anyone wants to clean human crap, dog crap, and a mix of other things for more than a minute!

Chab S.

Had a very good experience with Andy the plumber. He was very professional and friendly. He came out and snake my drain line and got it running again in 20-30min. Thank you for the quick response.

Robert W.

It is a pleasure to deal with such a professional company. They promptly sent a quote and scheduled service. They arrived on time and the tech was polite and quickly unclogged my drain. I will definitely call them again!

Iryna V.

Great and fast service!Needed to fix serious emergency on Sunday, which was handled within 1,5 hours.Thanks for a nice job!

Patrick C.

Follow up, Mr. Rooter replied, and their drivers reacted appropriately. They only parked at the home they were servicing, and were in and out on a big job in just two days. Willing to take criticism, and respond appropriately is one of the highest forms of respect and professionalism. Good job with correct action Mr. Rooter.

Jeanette N.

These guys r amazing! The lady on the phone was able to not only get me a same day appt, but with in 2 hours of calling, a plumber had arrived. He was fast, friendly, super knowledgeable, and thoroughly explained all our options, pros and cons, costs, warranty EVERYTHING. If anything should happen again I'm only calling them from now on. Above and beyond excellent service and so affordable too