Mr. Rooter Plumbing of Josephine & Jackson Counties

Anne G.

I called in a panic on a Thursday afternoon and the office person Susan worked with me to accommodate my work schedule. William arrived bright and early Friday morning. He was courteous and conscientious, and answered all of my questions, explaining the system and my options clearly. I was impressed with the prompt and professional service from both of the staff I interfaced with.

Tami L.

Another excellent experience (they replaced our sewer and waterlines to the main two years ago) with Mr. Rooter here in Medford. My shower head popped off at the tiled wall while I was cleaning. Terrified I'd have water damage inside my walls and that we'd have to bust up the tile wall to repair it, I called the experts. Mr. Rooter's team was here the next day, and the very best outcome was delivered: complete repair with no wall destruction! And the crew were - as always - courteous and careful. My shower was as clean as I'd left it when they finished AND they thoughtfully wore masks while they here here. We really appreciate their conscientious concern for their customers. There's no one else we'd call for any plumbing problem.

Pam R.

Mr. Rooter Plumbing not only answered the phone right away, they made a same day appointment and finished the job the next day at the low end of the estimate. Professional and nice people to work with all the way around. We have more jobs during our remodel and we'll be calling them again!

Mark S.

I called at 6am on a Monday morning and left a message. I was called back within minutes and a technician (Jack) was at my home by 9am. He cleaned the main line going to my septic to eliminate a blockage. Thru a camera inserted into the line, they were able to diagnose the cause of the blockage and recommend a solution.

While I think a travel charge of $100 is a bit steep (I guess I'm kind of far from them), I was told about it in advance and chose to accept the charge. Based on their thoroughness, I'm glad I did.

No issue recommending Mr. Rooter. They got here fast, did what I needed done and did it well. Plus, they didn't just fix the problem: the diagnosed it, and now I can have it fixed permanently. This will be at an additional cost, but they will deduct 100% of what I paid today from the new work.

Pat R.

It was the Saturday before Christmas and I had a clogged sewer line at my Rental. I called 8 plumbing companies and Mr Rooter was the only company that called me back and traveled 40 minutes to help me out.
They were kind, professional and efficient in showing me on the camera the challenges I will be facing with a deteriorating sewer line. They saved the day and came through at a very busy time of year.

Greg W.

Mr. Rooter is a professional, efficient and friendly company from the initial phone call to job completion. This is the second time in the last couple I have used this company and are consistent with their performance. Cost of repair was fair with a 30 day warranty on work performed. If needed I will use ''tis company again.

Realist I.

They charged us over $200.00 and could not fix the problem. After the ""technician"" left...my wife looked up the issue on the internet and she fixed it in less than 1 minute.

Alice L.

As a busy Realtor, I depend on having a great sewer repair person and plumber.. Mr Rooter has an amazing crew of extremely well trained technicians and always get the job done promptly!! I highly recommend them... Alice Lema Broker John L Scott Real Estate

D S.

Lonnie and Mr. Rooter has been nothing short of amazing. We trust your services and know that you'll give us honest advice and expert care.

Jacqualyn F.

I gave these guys a second chance with our plumbing problem. They squeezed us in the day i called. I was very grateful for that. I was at work when they came out but my husband said they were very helpful. They made sure my husband understood what was going on and how to deal with it. They showed him the camera they used to see the problem... glad it was my husband home and not me lol. He likes that kind of thing. Thank you so much for helping us out when we needed it. Very appreciative and will be using you guys again for any future problems we might have.