Mr Rooter Plumbing of Jacksonville

Charles E.

Called them out to have the overflow valve on my hot water heater tank attached. After he sat in his car for half an hour, he came back in with an estimate. They wanted $236 to install a 1 foot piece of pvc pipe that costs less than $5. When I said no thank you, and goodbye, he asked me...what were you looking to pay? I said that's not how this works. You give me a price, and either I accept it or I don't. We don't barter back and forth! Extremely unprofessional! I wouldn't recommend them at all!

Belynda T.

We have used Mr. Rooter Plumbing of Jacksonville to replace our water heater. Ermal the plumbing tech come out on Saturday. He checked and replaced my 15 years old water heater. He was fast, knowledgeable, clean and the price was right! Just wanted to pass along my compliments to Mr. Rooter for his prompt and efficient service work. Thank you again for making our day perfect. S. Perez

Jon V.

Waived their weekend fee, until I didn't accept their estimate, then requested the fee. Never mentioned that it was a requirement... Dirty business practice

Amanda F.

they don't even deserve one star most ridiculous and rip off company I ever deal with ,I called in and asked for someone with camera can look in 2"""" pipe .and cindy (receptionist) told me she will send technician for free estimate .I told her we did sneak and its not working I need price for someone with camera to see whats going on,she said np we will send a technician for free estimate.next day technician showup and keep telling me he wants to do sneak to see whats going on and I told him its not going to work we need camera . he convince me he will get it open he knows whats his doing other companies did it wrong. after 10 min from roof he telling me he can only go in 10ft and then he tells me his camera its not going to fit the pipe lol (why did he come then )total waste of time and money yes money he charge me $160 for showing up and trying to do sneak when I told him 100 times its not going to work...stay way from mr rooter we will report them for business bureau and there facebook and online all over .....and then his telling me it will cost $3200 for running new 12' to outside wall.I got few other companies told me $400-750 max ...

Maha R.

I called this place yesterday waited half a day, early morning came and they called and send a plumber. as soon as he came he quoted $250 just to find my leakage, and them he didn't quote me on how much to fix it. I am kind of disappointed with them. I seriously think that this place lacks in so many ways... business is disgusting. they over charge you, and think its ok. all the guy did was come in and quote a price he didn't even do anything but wanted $250...

Joseph W.

Horrible place all around if they cant take care of their employees they definitley wont take care of their customers. Ive witnessed this!

Mary Beth M.

Just a little tip if someone works for commission they're not gonna tell you the truth the more the Sell you the more they make trust me I just had a bad experience with them . I don't believe I would recommend them to anyone much less called him back to even plunge out the toilet for me. Real shotty work one big scam

Ivy C.

I have called them for my motel Gas Piping work. They come and give me estimate total of 3489.21 with break up 2061.00 Labor 1428.21 Material When I told them I am going to buy material then after one week i.e. today they called me and told if I am going to buy material then labor going to cost me $200 more as they are saving time for ordering and trip to plumbing supply. Actually material cost only $ 437.68 So, I will not advising to any one use them if you are using them please dont give contract with material just try to screw you.

Rachel S.

had my water heater replaced quickly, professionally and for an affordable rate! I highly recommend using this company!

Brad H.

We had a plumbing emergency on a Sunday and Chris McCoy was able to get it fixed in record time and get our water back on. Everyone I dealt with was very professional and honest. I'd recommend Mr. Rooter to everyone!