Mr. Rooter Plumbing of Hayward

Kristi W.

Quality and prompt customer service. Was easily able to get an appointment scheduled for the next day (Saturday). The only snafu was the time scheduled (with an email confirmation) somehow switched in their system to an hour later. However after I called the local office to inquire, they were very professional and apologetic.

The technician was knowledgeable and efficient with our disposal issue and was in and out within an hour.

Dan M.

Tyler and Amare (I think was his name, sorry if it's misspelled) were great! Punctual (I called and was able to get a service appt right away--and they even offered a same day appt due to a cancellation, although I was out and couldn't do it), and Tyler was nice enough to let me watch him install the parts I bought (to save some money instead of having them providing and installing the part) to try to get a little bit handier in the future. I had Tyler install the new part (fill valve/toilet flapper) in two toilets that were having running problems. The installs took about 30 mins total, and Tyler walked me through what he was doing in an easy to understand manner. Thankfully, he agreed the parts I bought would fix the problems I was having, and I would get at least 10 years out of them. The toilets are working the way they should again, all thanks to Mr. Rooter (who I was referred to by a neighbor). Price was about $200 (with a Yelp discount I found of $25) for the labor only. While it sounds expensive, it saved me likely hours of labor trying to install these parts (even though everyone swore to me it'd be fast to install--they obviously haven't met me before). I'm all about convenience over cost at this point in my life. At least I know what to do if this ever happens again--not install myself, just call Mr. Rooter.

Aleli B.

I ordered their service for a family member and they came on time and got the job done !!! I've called a few places prior to them and they were not responsive . Will definitely recommend them

Jennifer P.

Our toilet wouldn't flush and we needed someone to come check it out ASAP. This company did such a fantastic job from the customer service when we called and getting someone out here right away. (They even send a courtesy text when they're on the way) Chris Evans was the plumber who showed up and was AMAZING to say the least. Such a friendly and super helpful guy. I would give him 10 stars if I could!!!! HIGHLY RECOMMEND!!!!

Kevin H.

Nobody showed up when your house is flooded with sewage. That says enough about them.

Leo C.

Super fast dispatch. Great communication. Reasonable price for emergency response.
The only 2 toilets at work were both clogged. After a couple calls out, Mr. Rooter quickly dispatched a plumber who then ran through the different price tiers of what would possibly be required based on my description.

Fred P.

We called because our water heater. One of the guys called us back and said they'll be able install a brand new water heater for $2000 without even looking at it. Wow really?

Omar A.

Jimmy came by and fixed up our kitchen sink. He is friendly, professional and does great work. I really like talking to him and he gave me some tips on the best plumbing equipment/brands out there. I can't recommend Mr Rooter plumbing enough. They will be my go to plumbers moving forward!

Wendell A.

I know I can always count on these guys for all my plumbing needs. They are professional and very efficient and friendly and know what they are doing. Working is Jimmy is very easy and pleasant and he is very knowledgeable in his field. I would recommend Mr. Roofer Plumbing of Hayward.

Sophia S.

Jimmy came to our house on time. He was able to assess the problem quickly. He went under our kitchen sink and saw where the leak was coming from. He was very professional and courteous. I definitely recommend him to my family and friends!