Mr. Rooter Plumbing of Greenville

Vic R.

We had a mess with a plumbing leak under our foundation caused by a tree in our front yard. Cole Reeder and Jesus Nunez showed up and they were a blessing. They were both very knowledgeable and skilled. They completely replaced my waterline to my house, excavated through my foundation and fixed the leak then refilled the hole with concrete and fixed 2 toilets and 2 sinks that weren't working because they were completely clogged up with red dirt and tree root. Not only did they complete this task, they charged me less than their original estimated price. HIGHLY RECOMMEND!!!!

Jeff A.

We got a couple of quotes to do some work, and then the tech came out to do the work. We discussed the changes to the scope, which was a large reduction in the scope of work. However, they want to charge the full price even though the larger scope was not completed. We we brought the discrepancy to their attention, the response was a threat of putting a lien. $900 for 3 hours of work is not a fair price. I am hoping Gina will understand that the entire scope was not done and come around to a more reasonable price. We will not ever use Mr. Rooter again. Unfortunately Gina has been very difficult to work with. The work was fine, and the tech was fine.

Dalysha T.

Spoke with a lady on the phone about a quote & she was completely rude. She kept interrupting me and then told me I can call & speak with someone else the next day. Not sure if they were closing so she was trying to rush me off the phone, but completely uncalled for and unprofessional.

Angela S.

I purchased 3 new faucets and asked a plumber sent by Mr. Rooter Plumbing to replace my current bathroom sink faucets with the new ones. My home is only 3 years old so everything is new and in great condition. When the service man arrived he looked at what I had and said they would be no problem at all to do and could be done right then and there. """"But let me call my manager to see how much the standard rate will be."""" He got on the phone outside and came back in and announced that he would happily do the job for $550 per faucet for a total of $1,600. When I explained I just couldn't pay that much he said, """"Oh, let me call my manager and see if he can come down any on that for you."""" After coming back he announced they would """"Help me out and come down to $400 per faucet for a total of $1,200."""" I politely explained that I had expected the total for all 3 faucets to be closer to $100 each for a total of $300-400 for the entire job. He explained that the rate is just standard and they couldn't do any better. He tried to tell me that it would be worth the $1,200 for the time it would save me. Thankfully I know better. I will never recommend them to my friends. I will be sure to tell everyone I know how they tried to overcharge me shamelessly.

Alexandria M.

This is the second time my husband and I have used this service. We liked Matt so much that he came back and worked on our new disposal that needed to be replaced. He ensured that our pipes throughout the house were working properly as well. Thank you, Matt, for your excellent support and service. Awesome personality too.

Laura R.

I cannot say enough positive things about this company as well as the technician that came to my mothers aid with a plumbing issue that had lingered for 2 weeks before I made the call to Mr. Rooter. Within an hour and a half of the initial website contact she had a phone call and the technician was walking in. Josh, the technician, was polite, professional, and went well above and beyond to help my mother with the plumbing issue. We are beyond grateful for the service and for the kindness of Josh.

Scott S.

Tech arrived on time, was clean, professional and helpful...that's the good news. The bad news...quote came in at 100% higher...that's double...the quote I received from another plumber. Not sure whether our time constraint was a factor but it definitely pays to shop around!

Tami W.

Piedmont replaced the meter and said there was a gas leak which could be anywhere. The communication from the office was spot on. Matt Terpak was the technician they sent out and has done a great job and has spent a lot of time thoroughly checking everything. I would recommend Mr Rooter for any of your plumbing/gas lines needs. Too bad the AC guys can't be as efficient as this company .....

Ge W.

I had a plumbing problem with my kitchen and I called Mr. Rooter's, the technician named Russell Dixon came to my house and checked pipes underneath the basement and suggested that I repiped whole kitchen It will cost 1500. I told him I didn't have that much money I only need to unplug the pipe. He told me it would cost 390 dollars and he didn't have a snake long enough to do the job. I call roto-Rooter's and the only charged me 150. To unplug the drain..

Michelle C.

We had an issue with our main water line from house to the street and we called on Sunday and within a few hours Josh Powell came out to scope the job even though we were not a current client they made us a priority. Josh came out the following day and did the work in a reasonable amount of time and because he needed to dig up an area of the front yard he made sure that it looked almost as if there was no digging that had been done. He was very professional and polite. We will definitely be their costumer going forward with any other work we need done. Highly recommended