Mr. Rooter Plumbing of Greater Charleston

Charise C.

LEE IS THE MAN!!! We bought a house built in 1959. It's a great house in a great location, however we have had plumbing issues since we moved in this March (3/2023). In short, everything works fine and then the toilets will begin backing up. We plunge, we turn alternate water on the attempt to flush the problem, and we have pretty much bought all of the Drano that Harris Teeter sells. The problem corrects itself after a while and then, rinse and repeat, it occurs again. We have had two different plumbers come out to attempt to correct the situation, Pardee and another one, who's name escapes me. Both companies ran an auger into the line and told me they had fixed the issue, they hadn't. My wife eventually called Mr. Rooter and Lee, the man, the myth, the legend, showed up on 7/26/2023. Unlike the previous plumbers who just started augering, Lee played detective, found where the sewer actually came out of the side of our house (Editor's note: Both previous plumbers said the line came out of the front of the house towards the street. Pardee even gave us a quote for a clean out valve in the front yard). Lee found the drain, he also found three clean out valves that had previously been installed and finally solved our issue. I cannot give Lee enough credit, he was inquisitive, asked great questions, and solved our issues. Will I use Mr. Rooter again, what do you think? Thanks for reading!

Sandra F.

Your review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. John came to help with what I thought wa a water leak in my pipes, he was able to quickly diagnose that it was not my pipes! He was courteous, professional, and I will definitely use the services from this company again! First class all of the way!

Kristin O.

requested a price for snaking my drain. They quoted almost $400. when I told plumber too expensive, he insisted on $70.00 service payment. I didn't request a service call, I already had a plumber identify the problem. It's bad business to charge service call when you can't afford the service you need.

Malinda S.

Great job, prompt and professional. My problem was solved quickly.

Marie R.

Conner was amazing. He was knowledgeable and was able to fix the issue at hand quickly. I would definitely recommend.

Vickie J.

My kitchen sink would not drain. I had tried to use Liquid Plumber and other liquids to unclog the drain and nothing worked. I called The Handy Man connection out to my home and they were unable to unclog the drain and told me that I needed a plumber. I found Mr. Rooter and they came out and provided me with a free estimate and fixed the problem on the spot within a matter of minutes. I was SO RELIEVED. It is not easy living with a kitchen sink that won't drain!!! Thanks Mr. Rooter!

Carolanne F.

We live in a 50 year old house that had the original Orangeburg pipe for our sewer line. The pipe had deteriorated over the years and roots had grown into it. Parker replaced it with a PVC line. This involved digging a huge trench across our front yard and removing large bushes from the front of our house. A huge job. It was done quickly and we were consulted at every step. I have the highest regard for the work Parker did and will use Mr. Rooter in the future.

Mary H.

Very pleased with Mr Rooter Plumbers. Specifically, Lee, who was the plumber that we requested based on a review I read about his thoroughness and expertise. He lived up to the billing, and I was very pleased how he resolved our slow flushing toilet issue. Definitely recommend.

Gail W.

Our guest shower stopped putting out hot water. Dakota came out, arrived earlier than appt time, after asking if he could, and fixed the valve without having to do any major repair to our old Delta faucet or shower, thankfully. He told me in advance there was a possibility that the valve was really stuck on and it might break, but that didn't happen! Whew! He has been to our home before to fix a toilet leak, so I requested him. He's great and I highly recommend him and Mr. Rooter.

Bobbi A.

Sever pipe backed up into my house. I called several plumbers and was told """"we will TRY to get there tomorrow afternoon"""". I called Mr. Rooter and Eddie called me back right away and was here in 30 minutes and stayed until after midnight. He was very nice, very professional and worked hard to get my pipe cleared. I highly recommend Mr. Rooter and Eddie!