Mr. Rooter Plumbing of Greater Charleston

Bailey F.

Lee was incredibly helpful!!! He was very clear and honest on what needed to be done and showed us pictures of any damages to the pipes to back him up .

kimberly b.

Conner was amazing. He was knowledgeable and was able to fix the issue at hand quickly. I would definitely recommend.

Grace C.

Excellent service. Ask for Finley -- he is the best!!!! My house had some plumbing issues... the water line was clogged. He fixed everything expeditiously and was also enjoyable to work with.

Edned F.

LEE IS THE MAN!!! We bought a house built in 1959. It's a great house in a great location, however we have had plumbing issues since we moved in this March (3/2023). In short, everything works fine and then the toilets will begin backing up. We plunge, we turn alternate water on the attempt to flush the problem, and we have pretty much bought all of the Drano that Harris Teeter sells. The problem corrects itself after a while and then, rinse and repeat, it occurs again. We have had two different plumbers come out to attempt to correct the situation, Pardee and another one, who's name escapes me. Both companies ran an auger into the line and told me they had fixed the issue, they hadn't. My wife eventually called Mr. Rooter and Lee, the man, the myth, the legend, showed up on 7/26/2023. Unlike the previous plumbers who just started augering, Lee played detective, found where the sewer actually came out of the side of our house (Editor's note: Both previous plumbers said the line came out of the front of the house towards the street. Pardee even gave us a quote for a clean out valve in the front yard). Lee found the drain, he also found three clean out valves that had previously been installed and finally solved our issue. I cannot give Lee enough credit, he was inquisitive, asked great questions, and solved our issues. Will I use Mr. Rooter again, what do you think? Thanks for reading!

Sandee P.

Our guest shower stopped putting out hot water. Dakota came out, arrived earlier than appt time, after asking if he could, and fixed the valve without having to do any major repair to our old Delta faucet or shower, thankfully. He told me in advance there was a possibility that the valve was really stuck on and it might break, but that didn't happen! Whew! He has been to our home before to fix a toilet leak, so I requested him. He's great and I highly recommend him and Mr. Rooter.

John C.

Had a corroded washer hook up line, and I didn't want to break anything and flood the house, so I called Mr. Rooter plumbing to see when they can come out and help. They were able to come out within 45 minutes and was able to fix the issue quickly with awesome expertise. He even took the time to explain what he was doing and offered advice of best practices on other projects around the house. Avery was so knowledgeable and helpful, I only want to use their services from now on. Thanks for the help!

Raffaella R.

I used mr rooter's services when my toilet clogged and they were amazing! They also gave me a quote for the replacement of my very very old water heater. So when it died on me two days ago I called them and they came right away! Freddy is amazing. Did a great job in the rain, was very nice and professional and I could not recommend him enough! Thank you

Brad T.

Awesome to work with! Came out quick, fixed the problem, and even patched up some things that I didn't know needed addressed!

Brooke W.

Feel completely taken advantage of. My bathtub was dripping and needed the shower cartridge replaced. The part to replace it cost less than $20. I asked for a range of the quote on the phone but they 'really didnt know' without seeing it. I figured it couldn't be more than $100 for a simple task of changing out the cartridge. They quoted me $325 for a simple fix??? It took him less than 30 minutes to change it out. I felt trapped because otherwise I was out $100 for them to take 3 minutes to tell me it would cost $325. On top of that, he didnt even look at the bathtub before telling me the quote, so turns out, they could have given me a price range on the phone. Horrible customer experience. Find someone local to work on your house!

Nancy Y.

Sever pipe backed up into my house. I called several plumbers and was told """"we will TRY to get there tomorrow afternoon"""". I called Mr. Rooter and Eddie called me back right away and was here in 30 minutes and stayed until after midnight. He was very nice, very professional and worked hard to get my pipe cleared. I highly recommend Mr. Rooter and Eddie!