Mr. Rooter Plumbing of East San Gabriel Valley

Msria R.

I Ismael is a great guy made us feel comfortable and I felt that my patients were going to be in good hands, As I work in a nursing and plumming is a must. Pleasant explained everything, I would not change this plumming company ever. He was very skillful at his craft. He was very professional and I high recommend his services.

Ricardo E.

David was a life saver not only he was able to pry open a stuck plug and slided in his camera trough the pipe and showed us a huge root clogging the pipe, hands down the best plumber in West Covina

Heymi A.

David and Isidro did a great job with a bathroom clean out! Very friendly and respectful. Definitely recommend both gentleman.

Khoa L.

Little David was very friendly and skillful at his craft. He convinced me to use hydro scrubbing to unclog my drain. When we started hydro scrubbing, oh boy, so much junks came out that surprised me of what's been lurking in our sewer line.

Overall great job Little David! I'm very glad that you came out to help us!

I would use their service again. However there's a 1 year warranty on their service though, just an FYI.

Lorraine M.

Great service, rapid response time and problem solving. We have called them for both inside & outside problems and are always impressed with their techs and expertise. Reasonable rates, too.
Many thanks to John & your amazing team.

Tracy O.

Called Mr. Rooter Diana answered she was very nice and helpful she sent out David he was awesome he solved my issue quickly and was very nice and professional. Thank you so much David you are awesome ! (:

angie l.

Henry came to our house about a month and a half ago to clean a clogged drain with a snake, after trying to snake out the roots he said he broke his snake but got some roots out. He then left. Yesterday we called another company as the line is clogged again and when he put the camera in he saw a snake left in the pipe, and was not able to get it out so we called Mr Rooter back again and the manager Shane called. On then phone he asked what type of snake, is it metal? And I said yes and he said I'm pretty sure that is not our snake because we don't use metal on our snake but I'll check tomorrow. He came and brought his snake and said all out snake are black cable and we don't use metal so that is not our snake. We have a witness that saw the snake broke it and the technician even admitted he broke his snake and yet he still lied and said that was not his. I will report this company to BBB, please beware of these guys they are dishonest.

Jay C.

I called Mr. Rooter out with interest in their $78.88 drain cleaning special, knowing that it could be more. The receptionist was polite and responsive, getting me a same day appointment. Thus, this is a 2-star review and not a 1. The tech comes out, surveys the yard for a clean out, decides that he needs to go through the roof access, and calls me with a quote of $850 (I was not at the house). I reply ""sorry, but what happened to the $78.88 cleaning? $850 is too expensive. I will have to try the do it yourself chemical wash out first to see it that works."" He replied ""What? You would..."" He then scoffed and abruptly hung up on me. Never again will I use this Mr. Roooter location.

Poorman M.

John and his partner did a great job on our main outlet replacement.
Very professional, highly recommend.

E G.

This company charge way too much !!! Small project I was doing, had small issue, not emergency situation, they spend 5-10min in my house, charged me a few hundred, don't recommend