Mr. Rooter Plumbing of Detroit

Jim N.

James did an awesome job, knowledgeable and courteous. Will request him next time. Also, scheduling the appointment was easy and they came out on the we.

Jeab K.

Charge $70 just to come out to give us over priced estimates 3x more than what we paid to get it done!!

Rick S.

I had a stopped up toilet that turned out to be a blockage in the main line. George came out and fixed the problem. He was very professional, had an extensive knowledge of plumbing, and left the bathroom spotless when he was done. I will most definitely call him again for any and all plumbing needs.

Darryl B.

Mr Rooter and Roto Rooter same Company, they said they were different companies. They charge a service fee for coming out but is not deducted if they do the job. They told me my sewer line was disconnected at the city main which would cost around 10,000$ to repair. Found out my sewer is not disconnected. Don't trust this company. Detroit Michigan

Carolyn C.

Sent an online request for a service call, hears back within hours and had an appointment the next day. Zach came out, diagnosed the problem and resolved it within hours. I appreciated the time he spent making sure he understood what the problem is, suggestions for maintenance and the professional and friendly demeanor. I'd definitely recommend them.

Amy L.

**BEWARE ** ** BEWARE. ** Do yourself a favor, stay away from this predatory company. Don't waste your time, money and energy. read through those 1 star reviews in the past. They already told you their bloody lessons.

They ripped me off $13k six months ago just for drain line replacement for my small rental. Rental work is more time sensitive, with tenants keep pushing, I didn't get a chance to get another quote, but I knew I got ripped off. It's 1 year warranty, so I asked them to come again (that I REALLY REGRET), when the plumbing issue come again. Again when that technician come, he told me that $13k last time was for indoor only, and my outdoor EVERYTHING IS WRONG AS WELL. I read through those 1 star reviews, and found these 2 comments below left 4 months ago are exactly what they did to me. The only difference is the $5,800 increased to $6,500, and $1,300 increased to $1,600. They finally charged me $375!! for drain snaking. (that other plumbers only charge $150, and was able to get things done, instead of telling you EVERYTHING IS WRONG and trying to rip you off.) Do yourself a favor, try other local plumbing companies. Don't waste your time, money and energy.

Reviewer 1: ""I wanted a sewer camera inspection in one of the old neighborhoods of Detroit. Mr. Rooter was on time, only to tell me that he wouldn't be able to perform the camera inspection because the ""fiber optics wouldn't be able to bend"" around the drain P-trap (called a ""house trap""?) the house has. The only option would be for Mr. Rooter to install an exterior clean-out access to my sewer line for $5800 and *then* send the camera through that. I said I'd think about it and still got charged $71.17 for the information that Mr. Rooter wasn't able to perform the service I had asked for when I booked the appointment. The technician declared that he wasn't an ""ordinary drain guy"", but a licensed expert with 20 years of experience. Well, if his knowledge of plumbing technology is equally old, we might have identified the problem: Another provider, Waterwork, was able to send a camera down and help me diagnose the sewer issue with ease.""

Reveiwer 2: ""I called for a drain cleanout. They showed up and in 2 mins the worker said everything was wrong and he cut the pipes i wanted cleaned out and never did snake any of the pipes in which i hired them for. So instead of a 99 dollar clean out they cut the pipes didnt snake anything out then charged me almost 1300 dollars for a 99 dollar clean out. This company ripped me off and there management backed them. If you do business with this company watch out or you could be ripped off just like me. The job should not have cost more than the 99 dollars job they were suppose to do. Customer beware.""

Sherry S.

Plumber 's name John 71. Needed sewer line clogged and was given a flat rate which was good. However, the plumber said that he needed to charge an extra $106 to cut off
a rusted drain cap because that was the only way to remove it. However, my brother took it off himself in 2 minutes! Then the plumber said that another floor drain was clogged and that he needed to snake it out for an additional drain fee of more than $300! My brother lived the cap off and the water quickly drained away!!! If my brother was not present, I would have been charged another more than $300 unnecessarily! Senior citizens should beware! I have no faith and confidence in John 71!

Rj V.

The call center has no idea what the drivers charge for common services. They just defer to the on-site visit, be prepared for a shocking price for a simple drain cleaning/clearing. Less than 10 minutes to clear line/drain. I won't be calling this company again for service.

George M.

We had Keith Hamilton [333] here last year to repair a leaky bathroom drain, which went well. We had a broken outdoor faucet this week, and we requested Keith again. The problem was quickly repaired, and we signed up for the lifetime advantage membership which gave us an immediate discount, and will again should we need future service. We will gladly request Keith again. He is an experienced, courteous, quick, and efficient technician. THANKS!!!

Terry W.

Had someone from there company come out and check a blocked sewer line. He said no problem we can fix it it 2 days. 2 days go by. I wait all day i call 3 hours after he said he would show up. They told me he had a huge job and they wernt sure when he would be done. I was a bit confused because the plumber told me he would be here by 1 at the latest. So 6:30 comes around and i finally get a call. Hey we can be at your house in the next 45 minutes. I tell him no its not alright, get me tomorrow morning first thing. They said no can due hes already booked. Well i said do you know when he would be showing up? They said no and thats when i said im going with someone else. This is rediculous. I understand all the 1 star reviews now. There not fake oh and the price they quoted to clear the main line 1957.43. In case you wernt sure on the whole Over charges thing. There not lying.