Mr. Rooter Plumbing of Anderson, SC

Customer S.

If you need the camera service get someone else they ran the camera down my line no video never showed me the problems just said cleaned the line needs whole line replaced. In 48 days it stopped up again I called in said technician would call me on Jan 10. After several calls from me never returned by anyone I was called today said the warranty was for 30 days sorry Why if that is the case I should have been told when I first called in I was told it would be explained Seems if you pay almost 400 for a service and the line was cleaned it would not have backed up for some time be careful when paying for this service make sure the technician shows you the problem and make sure you understand your 30 day warranty because it says nothing about that on the invoice.

S B.

Couldn't ask for a better company!! Bob is trustworthy, honest and does a great job. Its hard to find people like him these days. I wont use anyone else!!

Sharon W.

not an upstanding company. This was for a hot water tank replacement. original invoice showed a 6 year warranty. They changed it to 3 years on final invoice and never said a word to us. They charged over 1200.00 for copper pipes when our son said it was about 90.00 in parts. They charged for 3/4 inch and 1 inch. We don't even have 1 inch. They did not wear protective shoe covering and did not cover the floor when removing old hot water tank. They got rusty water on the carpet. When they found out this was covered by a warranty company they raised the invoice from almost 3900.00 to almost 4600.00. I had to call them to have them change it back. When I called the company with these issues. They would not address any items. Don't use this company

Jeanine B.

We are so pleased with the job. We had a leak in our slab and they found it and had it stopped in a few hours. Cleaned up all debris and hauled away.

Mike K.

I've used Mr Rooter Anderson previously with no issues, they've done good work for me and always prompt and courteous. So I called them to install 2 toilets in our lakehouse. Simple job that I could do but one I'd prefer a professional to tackle. The toilets cost about $150/each. When the technician arrived, he looked them over and said installation of each would be """"just north of $200"""". I told him that was more than I paid for the toilets but OK since he was here and prepared. It took he and his helper an hour. And then he sticks me with a $745.90 invoice! At that point, what am I to do? I mean, they're already installed. To his credit, the work was good but I feel more than a bit taken.

Fred S.

Find another plumbing co. Just too expensive 285.00 to install toilet. Nice young man Good service.

Jessamine W.

Chris arrived at the time promised and was able to quickly diagnose our problem. The pump in our septic needed to be replaced so he drove to Anderson (from Easley), got a new pump, and was back to install it in about an hour. He was also a licensed electrician so no need to pay someone else to hook it up. Turned out we had a blockage in the line too, so he also took care of that problem but stuck to the originally quoted price even though the job turned out to be more involved than we'd thought. Chris was very knowledgeable and professional. I would absolutely recommend him to work on any issue.

Polly B.

No stars. The plumbers were to arrive between 11&1. But they never showed. I called around 4 to inquire, and the rude person at the business text to check with the plumbers, and they said the could get there late that night or early the next morning. Really? Thanks, but no thanks. She never gave a reason why they didn't come. Don't use this company. Liars, rude, and unprofessional!!!

Elijah J.

Nathan arrived on time, courteous, and extremely knowledgeable. We scheduled to have a septic tank cleaned out on a home we had just purchased. Not having a clue where this tank might be, Nathan within minutes was able to locate and assess. He was efficient, quick, and extremely clean! (which is very important) He left the area where he had to dig in great condition. Guys that actually do great work like Nathan are hard to find these days. The monetary rate for the service was just below market average for the multitude of companies that I had contacted. I will be using Mr. Rooter from here on out!

Kendra M.

I had no problem with their service. I got a next day appointment for a water heater replacement. What I was quoted for cost is what I got charged and I received an itemized statement. The tech was friendly and installed the water heater efficiently. He explained all questions I had. I even got a call from the office stating the tech had erroneously overcharged me on some septic cleaner I bought and apologized for the tech's mistake. I would use them again.