Mr Reliable Plumbing & Heating

Nancy I.

Art and his crew installed a natural gas line and an electrical line to my backyard and then connected all my appliances. I am very happy with the results. My overhead heater had a defective part and Art stepped in to work with the vendor and get the part replaced under warranty. He is the consummate professional and made sure the entire project was completed to my satisfaction.

David D.

This review is well overdue, we've been working with Art and Anthony for 3 years now!

We got our house 3 years ago, and it came with a 3-zone mini-split inverter system.

When our first summer came around, we noticed the A/C wasn't cooling. So they came out, checked our freon levels, and sure enough we had a leak in our system. They sealed whatever they could to what they had access to (2 of the 3 systems inside and the unit outside), and they asked us to try it for some time.

After a few weeks, sure enough the A/C stopped cooling, and the 3rd unit that didn't have an access panel had the leak.

We worked with Anthony to put an access panel on our wall, so he can seal the leaks.

Long story short, it was good and our cooling and heating worked... for a year. So we called them up, and told them that after they fixed it, it stopped working. Each time, they came through and ensured that we were satisfied with the A/C unit.

Beware to homeowners of mini-split systems, if the people who installed it didn't properly seal the system, you'll have issues :) We don't worry because we have Mr. Reliable to take care of us.

This is where my wife and I are impressed and will continue to do business with them: they stand behind their work and will make sure their work, actually fixes the problem.

We loved working with them so much that we hired them to build an automatic pump for the condensation drip -- the previous owner had big buckets in the crawl space that just filled up every summer -- we didn't know until Anthony showed us.

They only charged us for the work to initially fix the system (freon re-fills, diagnosis, and everything) and to install a automatic pump for the condensation drip project... regardless of how many times they've come out to fix it.

All I can say is, we've found our HVAC people as long as we have our house here in the bay area.

Dino D.

Once again, I've relied on Mr. Reliable to come out and fix my A/C unit. My system is 19 years old. I've used them before and was not up sold on any new products in the past. Today 08-25-22 Anthony came to my house because my A/C was not blowing out cold air. Anthony was very professional and patient with me listening to me explain my problem. Anthony in a timely manner discovered the problem and replaced the capacitor. I was fairly charged for labor and parts. I did not feel pressured to upgrade my 19-year-old A/C unit. These guys are honest folks.

I will defiantly keep these guys in mind for any future projects or unforeseen repairs.

Xinyao W.

I don't write reviews often. But Art and his teams' work deserves more good reviews. We planned to switch from an electric stove to a gas stove, and we do not have kitchen ventilation installed. So our project includes a new dedicated gas line and a kitchen ventilation duct installation.

We got four quotes from different companies, Art was the most professional one with a very affordable price range. During the estimation, he was the only one that checked everything to make sure the quote was accurate. The duct was very tricky to install without removing the drywall, but they managed to complete the work perfectly as promised. You can feel they care about the work and your property, and they try hard to get the job done correctly.

We were able to pass the city inspection without any issue. Right now three weeks have passed, and we enjoyed our new gas range very much, as well as our new kitchen range hood.

I would like to thank them for being honest and professional.

Dino D.

My issue was poor air circulation in all of the rooms. House was built in the 70's and the heating duct was probably original. I called Mr. Reliable and explained my problem. Art came out and assessed the problem. Art recommended a solution and gave me a good estimate. Anthony and Alonzo came out and replaced the entire ducting system and installed new larger vents and dampeners. Everyone was very polite, well groomed, clean, professional and listened to my suggestions. They cleaned up after themselves and really didn't cause a real mess while working. Mr. Reliable stayed within the estimate. I highly recommend Mr. Reliable for your HVAC needs. Oh they also enlarged my return airflow box, making it less stressful for my HVAC to work.

Matthew K.

We had Anthony come and look at our condensate pump on our AC. He was extremely polite, professional, and knowledgeable. Everything was fixed and cleaned in short amount of time. We will definitely be calling Mr Reliable for future plumbing and HVAC needs.

Bo W.

Our thermostat stopped working and Anthony from Mr. Reliable came out and expertly diagnosed the problem as being a failed furnace fuse. He then pointed out that because the furnace had its own dedicated power line, there was no need to charge me to replace the fuse and instead bypassed it and wired directly to the switch. Saved me time and money. Extremely professional service and attitude as well. Highly recommend, and thank you!!

Richard C.

Honest, thorough and very professional.
My HAV stopped cooling and it was refilled with coolant last year. It's an old unit and suspected a leak somewhere. I selected a few companies to get diagnostic done at reasonable cost through Yelp reviews. Some companies either kept guessing the issue, charge a lot more to have better diagnostic or recommend to get completely new system.
Only Art came in and really diagnosed the issue and he got it all fixed, refilled and thoroughly checked on a hot Saturday to ensure everything worked with no more leaks. Thank you Art. Highly recommended.

Susie D.

great experience, Art could not of been any better, nicer or more knowledgeable, did a wonderful job!

Dalena R.

Art came and fixed a plumbing issued that two other plumbers could not fix in a rental I have. After wasting hundreds of dollars with other companies, I won't take my business anywhere else. He was prompt, reliable (as his name states) and has very competitive pricing!

Thank you for saving the day Art!