MR Plumbing

Carrie K.

Bob and Mark were professional and understanding when our sewer backed up into our crawlspace. They helped us out in a timely manner with a solution we could afford. We are very grateful for the work they did to allow us to use our drains again!

Kevin M.

Bob and Mark very responsive to my code violation needs. I have repair and renovation on over 40 units in 30 years. Thanks for being on yelp. Also Simeon very conscientious representative of their customer service.

Pat C.

I usually do not write unfavorable reviews but feel compelled to do so after my experience with this company. A couple of weeks ago, I called them to address a leak in a unit I own. They were unable to positively identify where the issue occurred but stated that it may be due to caulking in a bathroom. I replied that another plumber had been out and thought the caulking may have been the issue as well. Nevertheless, they charged me $330 to do the work. Given the work they performed, I thought the amount was a bit rich but paid anyway. I had to call them again because the caulking did not resolve the issue. I was told the price would be $65 to DIAGNOSE the issue. So they went out again and determined that the refrigerator was leaking and said the fee would be $330 although they did not 1) accurately identify the issue during the first visit and 2) did not FIX anything; they only DIAGNOSED! So somehow the fee went from $65 to $330 to DIAGNOSE! Upon talking with the owner, he suggested that they spent the whole day assisting me when in fact it was no more than two hours (which, given the inflated fees, may have been exaggerated as well). I would have been happy to pay the $65, but expecting $330 for performing no work is ridiculous. So in all, they expected me to pay $660 to diagnose and caulk around a bathtub. This is not and will never be unacceptable and is very disappointing. Please use caution when doing business with them.

Deann G.

Jeff got out of his truck and said, ""It's Monday and I'm broke"". He charged me $350 to inspect plumbing in a bathroom and for one sauder on a 1"" pipe. He returned in two weeks to give a quote on replacing kitchen pipes. The charge for a quote was $180. Mark at MR Plumbing said $180 wasn't enough since the plumber had to drive from Cicero to Lansing and back. I paid M R plumbing $530 for one small sauder job. Too expensive for my budget.

Keith K.

When in an emergency do not call!!!!! They won't call you back!!!!! Called with a toilet over flowing waited almost 2 hours and never recieved a call..... Horrible!!!!!

Pj P.

Jeff was fantastic and super nice! However, Mr Plumbing charged us $275 to replace a wax ring on our toilet (it was a 15 minute job). We called to see why the 15 minute job was so expensive and were treated very rudely by Kevin. We would love to use Jeff again, but because we were charged so much for such a small job and treated badly by the company we will not use their services again.

Dee J.

Great job! Art was professional and took the time to explain the intricacies of our plumbing system. Hope I don't need their services again, but will definitely be using them if I do.

Jessice S.

So far very nice and took the fact I am in need of a sink for my 4th of July party! Have not got the work done yet but will up date.

Josh B.

Customer service was very professional and prompt. Had my faucet and furnace crap out in me in the same week and I was able to get both situations taken care of right away. Jeff the plumber took care of my faucet and was very Profesional and friendly. The next day Charles came and replaced my motor in my furnace. He was also very professional and honest. In a time where most furnace places wanna deny repairs and dig into your pockets for a new replacement, he looked over everything and fixed the problem. I appreciate the honesty. I absolutely will use them in the future and reccomend them to anyone.

Norine R.

My kitchen sink was leaking. I called to make an apt and they were able to send someone out the same day. Simion was great! He explained everything to me and fixed the sink. I also asked him to look at the dishwasher and a toilet that wasn't working. He made sure everything worked properly. I will definitely call this company again, they are very nice people to deal with.