Mr Drain Plumbing

Arno S.

Unprofessional handling of appointment, had me waiting for hours, never called to announce delays, I had to chase them down repeatedly. Found a different plumber while waiting for them to ever show up.

Avoid if you value your time.

Shari B.

My complaint is with the main office in Fremont, CA, RRG (4231 Business Center Drive) 510-257-1400. I want to give a 0!!! Please beware and DO NOT use this company. First of all I called a local number in Dublin, CA and got this number. They would not provide me with an estimate to install a garbage disposal over the phone and did mention that once the plumber arrived at my house I would receive a quote. If I did not move forward with the service I would be charged a $45 fee. They also told me over the phone they were very competitive. BS!!!!! I did not choose to pay the $400 they wanted to install my disposal so was out $45. My complaint is not with the gentleman who arrived at my house but with the company and how they do business! This was a SCAM, period! Please do NOT use this company, the phone number is in this review above. I'm still in shock that companies can get away with doing business like this!!!

Alex H.

This business is a scam and deserves -100 stars. These crooks charged me $500 to replace a simple ball valve leading to the water supply of the house then talked me into an Emerald membership. The guy arrived with a van, but NO tools...he complained to me about working too many hours and having to crash on his uncle's couch to finish the work the next day...not professional and not my problem!

When they were done, they left the bad hose bib on the same pipe and wanted another $200 more to swap out a HOSE BIB! Who charges $500 and does an incomplete job!? I called to complain numerous times and finally got them to go back out and fix it on their own dime. The bonehead then wanted to do a complete house inspection to check for other problems. He wanted another $2500 to rebuild my 5 year old drain system because he said there was sludge that clogged the drain. I declined, then he pulled out a rod in my hot water boiler and said I needed to replace the anode for corrosion for more $$$. Once again, I declined...then months later I noticed that water was leaking out of my hot water boiler, causing mold and water damage on my walls...guess what it was caused by!? The same knucklehead that pulled out the rod and didn't screw the cap back on tightly, causing hot water to drip from my hot water boiler for MONTHS!

These guys should be put out of business and should not be allowed to put up different versions of the same company profile on yelp. F- Do not hire these guys or you'll be sorry.

Also, they have not done anything to address my refund request to the emerald club. Worst company ever!

Bonnie C.

Made an appointment with Mr Drain Plumbing and confirmed the appointment 3 hours ahead of the scheduled time... no one showed up? Ended up waiting at home for 2 hours for nothing. Wouldn't recommend to family or friends.