MPT Plumbing

Cindy R.

These guys are the best. Last year my basement flooded and they came to the rescue with about an hours notice on a weeknight. They replaced the sump pump, drained and cleaned up the water and even resolved another surprise issue with the well and gravel that kept jamming up the pump. The new sump pump works great.

Today they fixed some problems with my water heater. I assumed the water heater needed to be replaced, but they came out and pointed out it was a problem with some corroded leaking pipes leading to the water heater. They showed up early and got everything fixed and cleaned up. Both times they were affordable, helpful and thorough, making sure everything was resolved before they left.

Tom F.

OVER PRICED!! STAY AWAY!!
This company required a 59$ fee to over bid my small project. After receiving a 600$ quote for 1 hr of work I said NO. In the Pic you can see in the circle is what is damaged and needs to be replaced. The red lines show where the cut needs to be made. I feel like I was scammed, and they did not have change for my 60$. I guess if you over bid 5 projects in an hour your still making 300$. Use Friendly Plumbing, much better company.

Siddhesh S.

Called MPT Plumbing to replace my 30 gallon water heater which was leaking (on the phone I had mentioned that I am looking to replace it ASAP). I was told that there is a service charge of $59 for the visit, which I agreed to pay. Mike showed up and he seemed to be in a hurry from the moment he walked in. Didn't answer any of my wife's questions properly. But most importantly, we were told that both the 30 and 40 gallon heaters are back ordered and would take a couple of weeks. This is something which could have been easily mentioned over the phone when I initially called. Total rip-off.

Rose L.

Christmas Day party uncovered a leak underneath my mom's kitchen sink. We called around the next day and no other plumbing service picked up their phone. We tried MPT and, luckily, they had someone working the phones. By 10 AM the next morning, we had friendly Michael and Brad at our door. They were professional and courteous, and quick. On top of that - helpful with a few other pesky leaks and issues. Great service, great advice, reasonable rate, and even a solid referral for an issue with the stove. Highly recommend Michael and team. Thanks for all the help!

Kelly S.

I wish I had more eloquent words as other reviewers do, however they may not even be necessary. I really can't say enough about MPT Plumbing! This is perhaps the happiest I've ever been to leave a review for a business. This whole operation is incredible! From Heather who was courteous, knowledgeable and so helpful on my initial call, to Mike who was nothing short of those attributes as well. I can see absolutely NO reason that you should even consider anyone else for your plumbing needs! Please, do yourself a favor....hire MPT Plumbing and you'll definitely be glad you did!! Thank you for everything Mike and Heather!

SavnOne C.

To all of you avid Yelp users. I always buy products and use services that have the highest reviews in order to minimize my disappointment. I try to always write reviews in hopes to help others. I've taken the liberty of writing this review because I truly believe in Michael and MPT Plumbing. Hopefully this review provides enough reassurance that leads you in confidently choosing this company.

On Friday, January 19, 2018, our 15 year old hot water heater decided to stop working. The bottom had cracked and the water had slowly leaked all over the basement floor (not to mention soaking our plush carpeting and the Walmart grade socks I was wearing). I went on Yelp and called the top five companies in the area that had five star reviews. Each company seemed very reputable and each company was selling the same Bradford White natural gas water heater. On my 4th call, I came across MPT Plumbing. From the very beginning, Michael, the owner, was not only responsive but was also an understanding businessman. He must have known I was Filipino (most are cheapskates) because after discussing my issue with him, he cut to the chase and gave me a price even my father wouldn't have believed. This was absolutely mind-blowing to me considering I had just spoken to three other companies before him and their quotes were ""unbeatable"" (clearly not!!!). There was no need to haggle pricing with Michael. I wanted to be respectful knowing he too has to make a living from what he charges his customers. Equally shocking as his price, he was able to come to the house first thing the following morning rather than on Monday, January 22 (which the other three companies would have to do). Good to his word, he and his associate, Ian, arrived early Saturday morning looking like they were ready to take on the world. They promptly started their work approximately 0900 and fully completed the install approximately 1115, due to some unexpected issues (piping and valve issues from our fantastic ""cutting corner"" home builder). These guys were like magicians, troubleshooting the issues and completing their work with minimal interference to our day. Michael, unnecessarily, apologized for taking longer than usual (apparently these two can possibly finish a job in under 10 minutes). Both gentlemen were very respectful of my house and did everything they could to keep it clean (hmmm...I wonder if Michael would hire my kids so they too can learn how to keep my darn house clean). I was truly very impressed with the entire experience. The communication between Michael, Ian, and myself was exactly what I expect from professionals (the way traditional businesses use to be like). In fact, Michael even called me early Saturday morning to explain that he would be a little late because the supply warehouse (where he purchased the hot water heater) was taking a bit longer than he anticipated. That really speaks volumes of his respect for other people's time, his work ethics to try to be on time, and his commitment to communicating effectively with his customers to keep them informed/happy. At the end of the job and because I was so impressed with their work, I showed Michael another small job that had to do with my sump pump outlet in my backyard. He gave me ideas on how to fix the problem which could easily result in me not needing his services. Who does that? I am very grateful that there are still some businessmen who take pride in their work and offer advice without trying to always make a buck. I look forward to working with Michael again in the future. I have already started spreading his name at my work and on social media. I strongly recommend that you give him a call for all your plumbing needs. I am confident you'll be as satisfied as I was/am. Take care and God bless!!!

JC

Dawn P.

Based on previous Yelp reviews, I emailed MPT after hours on a Wednesday night and received a response within hours. Communication was great throughout the process! Mike was scheduled to come out Thursday morning for a quote for a leak that was occurring in my master bath on the 2nd floor which was leaking into my kitchen ceiling. He diagnosed the problem right away, went out to get parts, and quickly returned. He showed me the issue before the work was complete, told me what he was doing to fix it, and showed me the finished work asking if I had any questions. He and his partner (sorry, forgot his name) were professional and pricing seemed fair although I can't confirm as I hired him right away without getting the remainder of the quotes I had scheduled. Highly, highly, highly recommend.

Helen L.

I am so beyond impressed by MPT Plumbing. I decided to reach out to them because they are highly rated and they're a local, family-owned business. I'm so glad I did. Their level of professionalism far surpassed that of any large plumbing contractor you will find. Michael was super fast, super friendly and the price was right. You can't ask for more. They made the whole experience easy and painless.

Katie T.

Our outside spigot broke over last winter. We didn't know until we had been using the hose all spring and almost into the beginning of summer. Long story short.....the basement flooded. We tried every plumber in Huntley and not one would service us. Half of them didn't even answer the phone. We called MPT Plumbing and not only did they answer on the weekend, we were promised service first thing on Monday. The technicians were knowledgeable and so polite it was a pleasure to deal with them! My husband is in the construction business and he was very impressed with their work! If you need a plumber.....CALL MPT PLUMBING!!!

Averill Y.

My water heater stopped working (my poor son had to take a very cold shower). I called Home Depot, Menards, and plumbers in the area...10 in total and got quotes from 8 of them. Michael from MPT Plumbing returned my call quickly, was patient with my many questions, and his quote was competitive and reasonable. So happy that my husband and I chose MPT! Michael and Ian replaced our water heater the same day. They were professional, friendly, and no surprise additional fees. Michael's quote to me was what we paid. It's been a week and our new water heater is working perfectly. Two thumbs up for Michael and MPT Plumbing. Highly recommend!