Mouradian Plumbing & Heating

Amelia C.

Really disappointed with our experience with Mouradian, especially after reading all the great reviews. MassSave needed us to get some work done on our boiler ASAP so they could move forward with some energy efficiency upgrades we were making, and Mouradian was one of the only places that could come out the next day. They were flexible with their schedule with an arrived right on time (hence the 2 stars).

Unfortunately things went downhill from there. The plumber spent 90% of his very short visit trying to up-sell us on a new, energy-efficient boiler system. I'm all for energy efficiency and making smart long-term investments, but we just weren't in a place to drop 10K on a new system when a few hundred dollar repair could hold us over a few more years.

When we asked about a cheaper alternative, they claimed a few things in our shared basement weren't up to code and with a cheaper option we'd need to first correct those issues, hence costing more money. I'm certainly no expert, but I'm skeptical given that these code violations didn't come up with our inspector or the MassSave folks. It also seemed convenient that the fixes to the code violations brought the cost of the cheaper option within a few hundred dollars of the energy efficient unit they were pitching.

All in all, after quoting us a few more extremely expensive prices for other minor repairs, they got their $185 fee for coming out and we got 30 mins of their time and made zero progress. Our usual plumber was able to come out a few days later and fixed the problem by servicing the boiler and replacing a few pieces of flew pipe for less than half the price Mouradian quoted us.

Manor A.

I set up a time _two_weeks_ in advance for a very straightforward job replacing a few faucets. The guys showed up 4 hours late and it apparently never occurred to them to call and announce any sort of delay. Let's just say they didn't see the inside of our house...

Avo D.

Had a pipe burst and 2 other pipe leaking, badly. They came out while it was snowing heavily. They we're done in about 3 hours. There work was fast and thorough. I will definitely use them again. When you find a good plumber, you don't forget there number. Now if I could only find a good electrician, my life would be complete.

David S.

We had a boiler leak (the glass gauge) at the worst time -- discovered on a Saturday morning during extremely cold weather. Mouradian got right back to us and sent a guy over who quickly replaced the gauge assembly, fixing the problem within a few hours of our noticing it. And it was a very busy time for them too, with lots of frozen-pipe problems to attend to. We will doubtless call them for future plumbing issues.

Matt G.

On the Friday before Christmas my gas boiler would not turn on, so I called Mouradian Plumbing and Heating and Eric came out within 45 minutes and quickly diagnosed and fixed the problem. I highly recommend Mouradian and will definitely be going back to them in the future.

B H.

Mouradian Plumbing did a fantastic job installing our new tankless water heater. We recently became homeowners, and bought the place knowing that the water tank had maybe a year of life left in it.

Well, it's been about two months, and a DIY flushing of the tank didn't help with the water discoloration. And so, we reached out to see about getting work done on the tank, or replacing it. Eric (the owner), responded within an hour of my inquiry and offered to drop in the next day to have a look at the tank.

After having a look at the set up, he provided some recommendations for both a replacement water tank as well as a tankless water heater (which we were considering). Eric took the time to look at where either option could best be placed, and how the venting would work if we went tankless. He also noted the need for wider gas piping, which would mean possibly needing our meter switched out (noting that this didn't need to happen prior to the switch, that we would just need to let Eversource know about it and they would address it). He took the time to understand our situation to give the best recommendation (particularly, asking how long we were planning on being in our current home to determine whether the switch to tankless would be worthwhile for us).

We decided to go with the tankless water heater, and Eric was able to get a 3 person team out within about 4 business days of the original assessment to do the installation. His time estimates were spot on, projecting that the project would take one day, they'd arrive around 8am, and hot water would be off until about 4pm. Everything was really well done, and my husband (who was home during the work) said the team was very professional. By the time I got home at 5pm, the only indication that work had been done was the new water heater and the newly installed venting.

Goodbye discolored water, hello new water heater!

Would absolutely recommend Mouradian Plumbing, and fully intend on keeping their contact info on file for water heater maintenance and any plumbing needs that may arise in the future.

Rubo S.

Out of 10Plumbers I send job proposals Eric was most reasonable price quoted.
Called Sunday for water heater replacement and it was installed next day morning and the whole process was swift and job was done professionally.
Will use him again in the future.

Dan K.

Eric is fantastic. He replied to my voice message immediately, and was able to schedule a visit to my house within an hour! Water was pooling around my water heater, and I was leaving for a trip in two days, so it was really important to have the situation resolved quickly. He was extremely competent and he carefully explained what the issue was, and patiently answered all my questions. I am brand new to the area, and I will DEFINITELY be calling Eric again, when needed. Thank you! Dan

Vicki S.

Eric was great! He was responsive, timely and polite. We had a water heater emergency and he was able to come the same day, looked at the situation abs explained to me in laments terms what what happening what we would need to do to correct. He gave us a great deal and I feel very comfortable using his services in the future! Thanks Eric!

Doug L.

I have to agree with the other reveiwers. Eric Mouradian and his crew are OUTSTANDING!! I highly recommend his services. I was extremely impressed with how quickly Eric returned my calls and emails. He also spent a lot of time answering questions about the project and he provided me with quotes for doing it in two different ways which was very helpful. His estimates/quotes were also reasonable compared to others. I could not be happier with his work. I would absolutely use him again!