Mountain Valley Plumbing & Heating

Harley R.

Mountain Valley replaced out furnace and we were very pleased with their work. Beginning with technician Gabe who diagnosed the problem with the old furnace and returned almost immediately when we had additional questions; to Zack who was very patient with our questions about new furnaces, to Owen who was polite and respectful in his evaluation of our ducts, and, finally, to Danny who is the SUPERSTAR installer of our new furnace. He patiently answered our questions, talked us through a complicated new thermostat, and left the furnace area cleaner and more organized than it was before we started this process. Overall, terrific team.

Renee B.

Anyone but Mt Valley!
New owners as of June/July 2022
Previous to the current owners never had a problem in 20+ years. New owners winterize the cabin and the following spring - We have a busted pipe and we were informed that our toilet, which was less a year old also cracked. Toilets are winterized with antifreeze - thus this should never happen. Long story short, the toilet was not busted at all. It was perfectly fine. The busted pipe was due to poor winterization - the line was not completely blown out. Not to mention the plumber left one of our door unlocked when they came to do the work prior to our arrival. Owner is a crooked business man. Not reliable or honest.

Joel M.

My boiler quit working and I called Mountain Valley plumbing and heating.and that was definitely the right call. It was kind of late in the day and I didn't know if a technician would be available. Lindsey the lady who works in the office was very personable and she communicated the urgency of me having no heat to their technicians. She lined up a technician to services my boiler. Lindsay is awesome! Everything went smooth and now I have heat again. I will definitely call Mountain Valley for my plumbing and heating issues. Thanks.

Carol L.

Mountain Valley Plumbing is a wonderful company to work with in Estes Park. Their employee, Fernando, is a 5 star employee - so helpful and respectful. We appreciate having their services available!

William L.

I have used Mountain Valley plumbing and heating over the past 20+ years for upgrading plumbing systems into ESTES PARK houses, replacing water, heaters, plumbing fixtures, central heating units, and much more with complete satisfaction. Once I call their office, my needs are scheduled according to their calendar, and the work performed satisfactorily, in a timely fashion, and at a very reasonable price all the time.
They have performed perfectly, and receive my five star rating.

Jan W.

No show/No call

After some hassle trying to communicate through the company's text bot, I was able to schedule a consult at my property in Estes. I called to confirm the appointment and left a voice message but nobody returned the call. Then I got a call from the company asking if I was still interested in scheduling a visit. I told them I already had an appointment scheduled and they ""found"" it on the calendar. The day before the appointment, I got a call to confirm the appointment but they had the time wrong, which I corrected. Then the day of the appointment, nobody showed up and nobody called me. What an incredible waste of my time.

Anne V.

Call someone else!!!
This company tries to upsell!!!!!. Their plumbers work on commission. They price by pre-established fees, not by the hour and recommend unnecessary services. I was charged $2800 for what should have been $500 to $600. Their technician was here for two days. I had to call them back to ask for a different technician because the heat still wasn't working after he's been here all that time. Even after the third visit, there were issues. I called another company, and spoke with a technician who I had used before and trust. Apparently Mountain Valley recommended services that were not needed in addition to the valve replacement. They replaced all of them instead of just the faulty one. I was hustled out of $2200.
In addition, their technician hung out at my house for probably an hour, trying to help me get financing for a future job that was hugely overbid. he was asking me when I would like to begin the project and said he couldn't guarantee the estimate later.

Carter P.

I needed a basement Lift Station (which evacuates waste out to our septic tank/leech field) rejuvenated and Pump replacement. Within 48 hours we had a plumber at our door. Oliver Whitney was extremely professional and it was obvious he took pride in doing a great job. He gave us a deal on a very expensive, but top of the line, pump. He left the area clean with no sewage scum in sight! On his way out the door we chatted and I told him I was gonna make him my personal plumber. We live in the mountains south of Estes and sometimes it's difficult to get any home service fixes to happen in a timely manner. Couldn't be happier, thanks Oliver!

Lela C.

Our furnace wasn't working this morning. They got over here in a couple of hours and gave us several options for replacement of a 35 year old furnace and it will be installed in two days!

Hyun K.

Had heating issues (temp regulator out then leaking and needed new soder), they came promptly second time and, first time, they called to let us know they'd be late. Had some billing issues but owner clarified and corrected. Otherwise, they did a really good job getting fixed in a timely manner (didn't linger around, adding time for billing). Very happy with their service and would call them again!