Mountain Home Services

Jason S.

Had two 6 inch led can lights installed in the ceiling. Price $396.00 They ran the new wire up the wall from switch to can lights, maybe 20 feet of wire. $319.00. Dispatch fee. $49.00. Incidental expense variance. $9.00
two installers, 1 with 15 plus years experience and the other 3 months.
The final price to install 2 can light in 2 hours with a minimal amount of material. 2 can lights + 20 feet of wire + installation = $773.00
Extremely high priced in my opinion for what they did. They had attic access. The job was at my 76-year-old mother's house and she has no idea about pricing so she signed the contract. I would have paid their fee for showing up and sent them on their way for that price. The work they did was a great installation but not worth what it cost in my opinion. I would not use them again.

amy m.

On time reliable and worked hard to get our ac back up and running. Trustworthy kind flexible. Would rehire in a heart beat.

Matthew W.

Steve was awesome and did a great job running a breaker in my garage. He also replaced an outlet in my house as well as corrected a problem with my panel. These guys are awesome. I will use them again in the future.

Craig R.

Lance and his crew showed up on time, replaced a storm damaged riser, the outside electrical service, the inside circuit breaker box and all the breakers, ran power to a carport shed and installed an electric car charger.
Our home is over 60 years old and needed a total re-do to bring it up to code, replacing old and marginal components with new, high quality ones.
All this was accomplished on schedule, at the quoted cost, and in the worst weather! These guys worked through freezing rain and heavy snow.
I was deeply impressed, and Master Electrical will be my first choice for more work, and my first recommendation to anyone who needs such work done.

Ann C.

The Master Electrical Service representative was very nice, courteous and appeared to know what he was doing. That being said, the estimate to upgrade the electrical in our older home was astronomically higher than others I've received. Because of this, we will not be able to use their service. If money is no object, this company may be a good one to use...

Travis B.

Electrical is just one of those things that scares me. I can plumb because, worst case scenario, you get wet. Electrical though? Nope. There is death in them there wires if you do it wrong.

Cue Master Electrical Service.

I needed some wire run through a basement ceiling and some outlets placed on the back of the house. Seems an easy concept but there is a whole lot of stuff between that breaker box and the outlet on the back wall. Master Electrical was one of the companies I called to bid the job and they were impressive from the start.

First, they screwed up my appointment. Why am I okay with that? Because instead of lying to me they flat told me ""we screwed up and need to reschedule."" I appreciated the honesty.

Next, they send a qualified, super smart person to my house. He bids the job, walks me through what they can and cannot do, and gives me an extremely realistic price. Not too cheap (that would worry me) and not to expensive (that would tick me off). I think their pricing is fair for what they do.

Last, they send a great electrician to the house to complete the work. He gets it done to spec, in a reasonable amount of time, and does a great job.

I had a good customer experience here. If I need work done in the future, these are the folks I am going to call. Next time I won't even waste my time on competing bids.

Janese H.

We hired these guys to move a ceiling fan to a different room for us (fan was only about a year old). JD reassured us that once installed they would make sure it ran smoothly and quietly. Once installed it clicked terribly. We called them back and JD said he would never have promised it wouldn't make noise because he himself doesn't know how to balance a fan. If we wanted a noisy fan we could have done it ourselves. Why pay $200 for a ceiling fan that is too noisy to use? Will never use them again.

Hector G.

Electrical gadgets are cheap and ubiquitous, however electrical work is expensive.

Master Electrical called me within hours of my previous review. The lead electrician who was at my house called because he wants costumers to feel like they give a good value. Kudos to Master Electrical for watching their reputation closely.

The work was done just fine. My lights are working as they should. My gripe was charging high rates under the guise ""well, we told you before we start the work"". That's factually correct but it implies consumer choice, which you really don't have after you take a day off work. Do I want to burn another day off on an electrical work price fishing expedition? No, and neither do you.

After talking about their pricing policy, a manager offered to reduce my bill to an even $500, which I accepted.

The trades are expensive. It's irrelevant that electrical parts don't cost a lot. There are no bargains when it comes to people.

A journeyman electrician bills at $150/hour. Keep that in mind when you call any electrician.

Tammy P.

I don't normally do reviews. In this case I need to do one for Cody and Jake and their company, they deserve to get recognized for the outstanding work they did for us. They were both very professional all 3 days that they had to come to Cache valley to put in a furnace, air conditioner and run some duct work upstairs for us. They were very gracious about the task of running duct work upstairs because I know it was not very easy and I would like to say that I'm very pleased with how well it all turned out. They also helped locate a circuit breaker for me. Cody has come back several times to fix the water leaking from furnace and it appears that this last time he was here that it may be fixed. He was very nice about having to drive all the way back up here to do that as well. Great Customer Service and a job well done !!!
Thanks again for all your hard work
Tammy P

Briana W.

My stove was ""mickey moused"" (hardwired) to the wall and blew the main breaker. I panicked and called the MES to help put a 4 prong plug in the wall so I could hook up my new stove. They were super polite and patient with me since I had to get approval from my landlord that lived out of state. A few back and forth calls later, an emergency electrician would be by my house between 7 and 9 pm. I didn't pay attention to the time when he arrived but once I got my new stove hooked up to the new plug and set the time it was 7:30pm!! I was so impressed with the service, he even offered to help me carry my new stove in the house!
A big round of applause for MES! Some heroes don't wear capes (:
I will definitely recommend!